Minato-ku Shiba 1-13-19, Minato Ward, Tokyo, 105-0014, JapanView Hotel Details
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MONday Apart Premium Hamamatsucho Guest Reviews
4.3/5
Very Good
74 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.4
Service4.3
Cleanliness4.2
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All reviews(74)
Positive reviews(50)
Reviews with photos/video(2)
Hufait
Grand Japanese Room
Stayed in Oct 2024
Business travelers
118 review
4.5/5
Great
Posted on Oct 6, 2024
Not bad for a family coming over for travel but it is a bit far from subway station
cora
Grand Family Room
Stayed in Jan 2023
Family
8 review
4.7/5
Amazing
Posted on Jan 29, 2023
Very spacious and good for a family of four like us. Very seldomly found in Tokyo. However it’s a bit expensive.
Response from Property: Thank you for using GATESTAY Premium Hamamatsucho.
Also, thank you for posting your review while you are busy.
This facility is based on the concept of "living", and provides customers with the atmosphere of "home" rather than "staying".
All the employees will be very happy if you can enjoy the atmosphere of returning to your home by using this time.
Words of praise encourage all employees and lead to the provision of better services.
We will continue to strive to satisfy our customers.
If you have another chance, please come again.
All employees are looking forward to seeing you.
-------------------------------------
GATESTAY Premium Hamamatsucho
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Guest User
Grand Japanese Room
Stayed in Aug 2024
Family
2 review
4.0/5
Very Good
Posted on Sep 9, 2024
I am very satisfied.
The front desk staff is only available for a limited time, so it was a little inconvenient that I couldn't contact them at night. It was just that they didn't have a razor...
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Response from Property: この度は、MONday Apart Premium 浜松町をご利用頂き誠にありがとうございます。また、お忙しい中、口コミの御投稿ありがとうございます。夜間対応についてご不便をおかけし申し訳ございません。22時から翌朝7時までの間はスタッフがおらず、ご用件がある際はフロントにあるビデオ通話にて、近隣ホテルのスタッフが対応をさせていただいております。またの機会ございましたら、ぜひまたいらしてくださいませ。従業員一同、心よりお待ちしております。-------------------------------------MONday Apart Premium 浜松町フロント
Anonymous User
Grand Japanese Room
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Very good, satisfied! A new hotel apartment with a little local style! The price is very suitable in Tokyo, Japan! Small and beautiful! Thank you🙏
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Guest User
Grand Family Room
Stayed in Aug 2024
Family
1 review
3.7/5
Posted on Aug 12, 2024
The area is very good, close to the airport and easy to get to by car. The hotel is also very new and clean. The room is big enough to spread out 2 luggage cases. The disadvantage is that the location is not very good. It is in the middle of two stations and it takes more than ten minutes to walk every time you go in and out. It's next to the railway, but the sound insulation is okay and the sound is not loud, which is acceptable.
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Guest User
Grand Japanese Room
Stayed in Sep 2024
Family
1 review
4.5/5
Great
Posted on Sep 5, 2024
The facilities are good and I would like to stay here for several days.
Original TextTranslated by Google
Response from Property: この度は、MONday Apart Premium 浜松町をご利用頂き誠にありがとうございます。また、お忙しい中、口コミの御投稿ありがとうございます。当施設の従業員一同が常に清潔さを第一に、施設を綺麗な状態でお客様をお迎えしております。お褒めの言葉が従業員一同の励みとなり、より良いサービスのご提供に繋がります。今後もお客様に満足して頂けますよう努めてまいります。またの機会ございましたら、ぜひまたいらしてくださいませ。従業員一同、心よりお待ちしております。-------------------------------------MONday Apart Premium 浜松町フロント
아리아케
Grand Japanese Room
Stayed in Mar 2024
Travel with friends
8 review
4.2/5
Very Good
Posted on Mar 18, 2024
It is within a 10-minute walk from Mita Station or Hamamatsu Station.
One spacious room is available on each floor and can accommodate up to 6 people. (2-person bed, 2-person sofa bed, 2-person tatami room)
A convenience store is a bit far away.
There are simple cooking utensils such as a microwave and IH range.
For those who sleep late in the morning, the noise may be a bit uncomfortable as the subway tracks are close.
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Guest User
Grand Family Room
Stayed in Feb 2024
Family
3 review
3.0/5
Posted on Feb 29, 2024
The transportation is relatively convenient. There are many small restaurants in the direction of Hamamatsu Station, suitable for family dining. On rainy days, if you are tired of Japanese food, you can cook hot pot in the room. Unlike other hotels, this place is not cleaned every day.
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Response from Property: Thanks for your comment! We will continue to do our best to satisfy our guests. We look forward to your coming to our hotel again.
Guest User
Grand Japanese Room
Stayed in Feb 2023
Family
1 review
4.5/5
Great
Posted on Mar 1, 2023
They stored our luggage before check-in and moved it to the room before returning home, so we were able to check in very comfortably. The room was clean and spacious, so it was great for a family of four. I am very satisfied with the service of the staff.
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Response from Property: Thank you for using GATESTAY Premium Hamamatsucho. Also, thank you for leaving a review while you are busy. Our facility has the concept of 'residence', and provides customers with an atmosphere of 'residence' rather than 'accommodation'. All of our staff are very happy if you feel like you're at home through this use. We will do our best. Please visit us again if you have another opportunity. All of the executives and staff are waiting for you.
Guest User
Grand Family Room
Stayed in Mar 2022
Business travelers
1 review
4.5/5
Great
Posted on Apr 1, 2022
The room was clean and spacious, and I was able to spend a pleasant time. The front desk was kind and polite. I want to use it again!
Original TextTranslated by Google
Response from Property: Thank you for staying with us. Also, thank you for posting your review while you are busy. All of our employees make your home a top priority. We hope that you can enjoy a little difference from your daily life while staying at our facility and have a homely atmosphere. Words of praise encourage all employees and lead to the provision of better services. We will continue to strive to satisfy our customers. If you have another chance, please come again. All employees are looking forward to seeing you. -------------------------------------GATESTAY Premium Hamamatsucho Front
Long L
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 10, 2024
The staff here at MONday Apart Premium Hamamtsucho are all excellent, they welcomed us during check in very professionally and courteously, and made sure to answer any and all questions we had. They even helped us adjust the setting for the air conditioner to ensure our complete comfort. Fair to say that this accommodation was perfect for our family of 4, and would probably be comfortable enough for even 5 people.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 19, 2024
I was impressed by the hotel's modern amenities and welcoming atmosphere. Special praise goes to Ms. Tsai at the reception, who demonstrated exceptional patience and attention to detail during check-in. Her warm hospitality set the tone for a wonderful stay
Guest User
Stayed in Nov 2024
Other
4.0/5
Very Good
Posted on Nov 19, 2024
The location is ok - no convenient stores nearby though but Tsai is one of the nicest staff here and was very helpful to help navigate our ways here! The luggage service was also ok too I believe so alls good Will be back again for sure!! Wait no more, just stay
Gilmarcondes
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 14, 2024
I like the fact I can get the monorail from Haneda airport and it is just 5 minutes walking to the apart hotel. You have wash and dryer machine at the bathroom and all the utensils for your eating needs. Customer service at this location is good.
Response from Property: Thank you very much for staying with us. Thank you also for taking time out of your busy schedule to write this review. All of our employees make your home their top priority. We hope that your stay at our facility provided you with a little bit of a break from the norm, and that you enjoyed our homey atmosphere. Your compliments are an encouragement to all of our employees and will help us to provide you with even better service. We will continue to strive for customer satisfaction in the future. We hope that you will come back to our hotel again. All of our employees look forward to serving you again.
Connector18041532918
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 16, 2024
A very well built and clean hotel. Train and convenience store are walking distance and very accessible. Equipped with all the necessary amenities and able to cater for large group. Overall a great place to stay and very enjoyable. Will return and book again! Thanks!
Response from Property: Thank you very much for staying at Monday Apartment Hamamatsucho Daimon. Thank you also for taking time out of your busy schedule to write a review. We are thrilled to receive your compliments. We will continue to strive to provide you with even better service in the future. We hope you will have another opportunity to visit us again!