1 Chome-6-5 Shiba, Minato Ward, Tokyo, 105-0014, JapanView Hotel Details
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Hotel Villa Fontaine Tokyo-Hamamatsucho Guest Reviews
4.4/5
Very Good
198 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.6
Cleanliness4.6
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All reviews(198)
Positive reviews(194)
Reviews with photos/video(35)
Convenient location(24)
Great value for money(21)
Easy to get around(19)
Near shopping area(11)
Small room size(9)
Quiet & comfortable(9)
Many amenities(8)
Perfect for business trips(5)
Negative reviews(4)
Vxxlttx
Double Room Nonsmoking
Stayed in Jul 2024
Couples
30 review
3.2/5
Posted on Aug 23, 2024
Room is full of dust under tv + On the shelf.
Response from Property: Thank you very much for staying at Hotel Villa Fontaine Tokyo.
We would also like to thank you for taking the time to send us your feedback despite your busy schedule.
We apologize for the unpleasant experience.
Thank you again for your valuable feedback. We will strive to thoroughly clean and improve our service.
All front desk and cleaning staff will be aware of this and strive to provide even more satisfying service to our customers so that this kind of thing does not happen again.
Manager, Hotel Villa Fontaine Tokyo Hamamatsucho
Marcus Marky
Double Room Nonsmoking
Stayed in Oct 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Dec 10, 2024
The staff and service was ok. Be here for the location, as it's near happening things but not too near so it's quiet at night. Though the room is tiny and the pillow was hard, and they don't provide enough pillows (only 2 for 2 people). It was an ok stay but if I can choose and there are better options, I would not stay here again.
Anonymous User
Double Room Nonsmoking
Stayed in Aug 2024
Couples
8 review
4.0/5
Very Good
Posted on Sep 18, 2024
Really kind, a bit old but still clean and comfortable.
But the location was quite far from the station
Response from Property: Thank you very much for staying at Hotel Villa Fontaine Tokyo Hamamatsucho. We also appreciate you taking the time to leave us your feedback.
Regarding the route from the station, we apologize for any inconvenience caused by the location being difficult to find.
All of our staff will continue to work hard to improve our services so that our customers can have a comfortable stay.
We hope you will visit us again when you are in the area.
We look forward to welcoming you at our hotel.
Hotel Villa Fontaine Tokyo Hamamatsucho
Mary
Double Room Nonsmoking
Stayed in Feb 2024
Couples
8 review
4.2/5
Very Good
Posted on Mar 11, 2024
The hotel room was small but clean. The train station is about 8-10mins walk. It's convenient if you arrived at Haneda Airport and can take monorail direct to the hotel Hamamatsucho station. Value for money.
Response from Property: Thank you very much for staying at Villa Fontaine Tokyo Hamamatsucho.We are very happy to hear your compliments regarding our location and price.All of our staff are looking forward to seeing you again.Villa Fontaine Tokyo Hamamatsucho Manager
Guest User
Double Room Nonsmoking
Stayed in Jan 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Very friendly staff, the rooms are clean and many restaurants nearby. The breakfast is disappointing though.
Response from Property: Thank you very much for staying at our hotel.
We would also like to thank you again for taking your valuable time to rate us.
All of our staff members are very happy to receive your compliments.
However, we are sorry that the breakfast did not meet your expectations.
We will continue to strive to further improve our services throughout the hotel so that more and more guests can spend their time comfortably.
We look forward to seeing you again next time.
Hotel Villa Fontaine Tokyo Hamamatsucho
manager
J-Danger
Double Room Nonsmoking
Stayed in Jul 2024
Couples
3 review
4.5/5
Great
Posted on Aug 12, 2024
Very small room. But everything was clean and it's in a very good central location.
Response from Property: Thank you very much for staying at Hotel Villa Fontaine Tokyo Hamamatsucho. We also appreciate you taking the time to leave us your feedback.
We are very pleased to read that you had a comfortable stay during your stay.
We apologize for any inconvenience caused regarding the room specifications.
All of our staff will continue to strive to provide better service so that our customers can have a comfortable stay. We look forward to welcoming you again.
Hotel Villa Fontaine Tokyo Hamamatsucho
Muhammad Salman
Double Room Nonsmoking
Stayed in Mar 2024
Family
19 review
5.0/5
Outstanding
Posted on May 21, 2024
amazing location, with lowbudget price, 7-10 mins to JR or Metro station, 2 mins from seven eleven, its a very nice place to stay
Response from Property: Thank you very much for staying at Hotel Villa Fontaine Tokyo Hamamatsucho. We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback.
All of our staff members work hard every day to provide services that will satisfy our customers, no matter when they visit us. All of our staff are looking forward to seeing you again.
Villa Fontaine Tokyo Hamamatsucho
Cool_life
Double Room Nonsmoking
Stayed in Aug 2024
Travel with friends
41 review
3.7/5
Posted on Sep 19, 2024
Comfortable hotel , 15 min walk from closer metro
Response from Property: Thank you for staying at Hotel Villa Fontaine Tokyo Hamamatsucho.
We also appreciate you taking the time to provide us with your valuable feedback.
We are also very pleased that you appreciated the location of our hotel.
We will share your feedback with our staff and strive to improve our guidance and services so that you can have an even more comfortable stay.
We look forward to welcoming you again.
Manager, Hotel Villa Fontaine Tokyo Hamamatsucho
laura
Double Room Nonsmoking
Stayed in Feb 2024
Travel with friends
8 review
4.5/5
Great
Posted on Apr 18, 2024
It was a nine minute walk from the station. Other than that had a great stay.
Response from Property: Thank you for using Villa Fontaine Tokyo Hamamatsucho. We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback regarding your stay. Although it takes a bit of time (9 minutes) from the station, it is located in a quiet residential area.
We look forward to seeing you again, Laura.
Villa Fontaine Tokyo Hamamatsucho
manager
Muggle11_
Double Room Nonsmoking
Stayed in Nov 2023
Family
5 review
4.5/5
Great
Posted on Dec 30, 2023
The room is clean and well-equipped. Staff is nice and very helpful. The neighborhood is very quiet and tranquil. It’s about 4 minute walk from the nearest bus stop and 8 minute walk to the nearest JR train station.
Response from Property: Thank you very much for staying at our hotel.
We would also like to thank you again for taking your valuable time to rate us.
All of our staff members are very happy to receive your compliments.
We will continue to strive to further improve service throughout the hotel so that many of our guests can have a more comfortable stay.
We look forward to seeing you again next time.
Hotel Villa Fontaine Tokyo Hamamatsucho
manager
Sg Millenial Couple
Double Room Nonsmoking
Stayed in Oct 2023
Couples
9 review
5.0/5
Outstanding
Posted on Dec 6, 2023
Clean and nice and spacious hotel rooms. Walk from Hamamatsucho Station is a bit far but for the price it’s okay. Check in was easy Amenities you can pick up from the lobby they are quite strict about the checkout time so remember to be punctual when checking out.
Response from Property: Thank you very much for staying at Villa Fontaine Tokyo Hamamatsucho.
We are very pleased with your high evaluation.
We will continue to make every effort to satisfy our guests.
All of us at Villa Fontaine Tokyo Hamamatsucho look forward to welcoming you again.
Villa Fontaine Tokyo Hamamatsucho Manager
wwTAN
Double Room Nonsmoking
Stayed in May 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jun 12, 2023
The hotel staff r great and willing to share a lot of surrounding info. They even help us keep our luggage b4 and after we check in check out the hotel.
Location is consider ok for us due to the Haneda Airport monorail station is about 5min walking distance. We didn’t take the room come with breakfast, no comment on it. But u can easily find many restaurant surrounding😘😘😘
Response from Property: Thank you for staying at Villa Fontaine Tokyo-Hamamatsucho.
I was able to hear that you had a comfortable stay,
I am very happy.
We are looking forward to seeing you again.
Villa Fontaine Tokyo Hamamatsucho Manager
WanQiu
Superior Twin Room
Stayed in Aug 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Nice. recommend
Response from Property: Thank you very much for staying at Hotel Villa Fontaine Tokyo Hamamatsucho.
We also appreciate you taking the time to leave us your feedback.
All of our staff are very happy to receive your kind words of recommendation of our hotel.
We will continue to strive to further improve our services throughout the hotel so that many of our guests can have a comfortable stay.
We look forward to welcoming you again.
Manager, Hotel Villa Fontaine Tokyo Hamamatsucho
He Lu Calvin Ong
Double Room Nonsmoking
Stayed in Mar 2024
Travel with friends
4 review
2.0/5
Posted on May 5, 2024
Not great won’t recommend
Response from Property: Thank you very much for staying at Villa Fontaine Tokyo Hamamatsucho.
Thank you very much for taking your valuable time to write this comment.
We take the fact that our customers were not satisfied with this issue seriously and will work to improve it in the future.
If you are in the area, please stop by our hotel again.
Villa Fontaine Tokyo Hamamatsucho Manager
Mei Ying
Double Room Nonsmoking
Stayed in Apr 2024
Solo travelers
2 review
3.7/5
Posted on May 23, 2024
Good ah
Response from Property: Thank you very much for staying at Villa Fontaine Tokyo Hamamatsucho.
We are glad that you enjoyed your stay with us.
All of our staff are looking forward to seeing you again.
Villa Fontaine Tokyo Hamamatsucho Manager