Theatel Haneda II Reviews

Response from Property: Thank you very much for choosing our hotel. However, we apologize for the inconvenience caused by the incorrect PIN code at check-in. We also take your comments regarding cell phone roaming and telephone contact very seriously. In the future, we will thoroughly manage PINs and provide information to prevent such problems from occurring. We are very pleased to hear that you are satisfied with the size of your room. The entire staff will make every effort to provide a more comfortable stay for our guests. Thank you very much for your valuable feedback. We sincerely look forward to serving you again.

Response from Property: Thank you very much for choosing this hotel. We are very honored to receive your compliments about our location. We are also pleased to hear that you found our location convenient in that there are good restaurants and convenience stores nearby and that we are close to the airport. We feel proud that we were able to provide a comfortable and convenient stay for you. Our entire staff will continue to make every effort to provide you with the highest level of service and satisfaction. We look forward to serving you again.

Response from Property: Thank you very much for choosing our hotel. We are very pleased that you chose our hotel for its proximity to Haneda Airport and that you were able to use our online check-in smoothly. We are honored that we were able to support your comfortable stay. Our entire staff will continue to make every effort to provide convenient and comfortable service. We look forward to serving you again.

Response from Property: Thank you very much for choosing our hotel. Thank you again for taking time out of your busy schedule to write this review. Thank you for taking the time to let us know how important it is to check your e-mail in advance. We will take your feedback into consideration to improve our service. We are very happy to hear that the projector TV was a surprise and that you enjoyed it. We sincerely look forward to serving you again.

Response from Property: Thank you for your feedback.We're glad you enjoyed the spacious room with a projector. We apologize for the stained bedsheet, and we take this seriously. Rest assured, we'll address this promptly.We appreciate your understanding and hope to welcome you back for an improved experience.

Response from Property: Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We appreciate your understanding regarding the timing of our reply. It's truly heartening to hear that, despite the room being a bit compact, you found it clean and convenient.Ensuring our guests' comfort is our top priority, and your insights are invaluable as we continuously strive to improve our services. We look forward to the opportunity to host you again. Should you have any specific requests or additional feedback, please feel free to share.Once again, thank you for your thoughtful review. Take care, and we hope to welcome you back soon.

Response from Property: Thank you for sharing your valuable feedback with us.We are delighted to hear your positive comments about our hotel. Your appreciation of the flexibility in our check-in process, the cleanliness of our compact yet comfortable rooms, and the competitive rates compared to nearby hotels is truly rewarding.It has been our pleasure to provide you with a comfortable and memorable stay. We are committed to continuous improvement, and we eagerly anticipate the opportunity to welcome you back. If you have any specific requests or questions, please feel free to reach out.Thank you once again for choosing to stay with us and for your kind recommendation.

Response from Property: Thank you for taking the time to share your feedback with us.We're pleased to hear that you found our hotel to be in a good location, within walking distance to Haneda Airport. We understand the importance of convenience, especially when it comes to proximity to transportation hubs.Your positive comments are appreciated, and we hope to have the pleasure of welcoming you back in the future. If you have any additional comments or specific requests, please feel free to let us know.Thank you once again for choosing our hotel.

Response from Property: Thank you for taking the time to share your feedback on your stay with us several months ago. It's heartening to learn that our location was easily accessible and convenient for your late arrival.Your comments are highly valued, and we will continue our efforts to provide an even better service. Should you have any questions or specific requests, please feel free to let us know.We sincerely appreciate your understanding, and we look forward to the opportunity to welcome you again in the future.

Response from Property: Thank you very much for choosing our hotel. We apologize for the inconvenience caused and the time it took to check in due to an error in the admission pin e-mail. We will check and improve our system in the future to ensure that you receive the correct information.We are also very pleased to hear that you enjoyed the projector in your room. We will continue to improve our services to provide our guests with a comfortable and enjoyable stay.We sincerely look forward to serving you again.

Response from Property: Thank you very much for choosing our hotel. We are very happy to hear that you were satisfied with our location.However, we apologize for not meeting your expectations in terms of service. We deeply apologize for the inconvenience caused by the time it took for our staff to explain to you due to their lack of language skills. We will make efforts to improve our staff's language skills and provide smoother service in the future.We will take your valuable feedback into consideration as we work to improve our services. We sincerely look forward to serving you again.

Response from Property: Thank you for your review! We are delighted that our spacious rooms and convenient access from Haneda Airport made your stay more comfortable. We sincerely appreciate you choosing our hotel and for giving us such great feedback. We sincerely look forward to seeing you again.