Theatel Haneda II Reviews

Response from Property: Thank you for choosing to stay with us and for sharing your valuable feedback!We’re thrilled to hear that you found our location convenient and enjoyed the unique experience of having a projector in the room instead of a traditional TV. We strive to offer something different for our guests, and we’re glad it added to your stay.We appreciate your comments about the room key code and the TV options. We’ll certainly look into ways to make the key code more user-friendly and will consider expanding the entertainment options for future stays.Thank you again for your feedback, and we hope to welcome you back to our hotel soon! Wishing you all the best in your travels.Sincerely,The entire team at THEATEL Haneda II

Response from Property: Thank you for your kind words! We’re honored that you consider our hotel a great choice. We strive to offer our guests the best experience, with comfort, convenience, and excellent service, especially for travelers near HND Airport. We look forward to welcoming you soon!

Response from Property: Thank you very much for choosing our hotel. However, we apologize for the inconvenience caused by the incorrect PIN code at check-in. We also take your comments regarding cell phone roaming and telephone contact very seriously. In the future, we will thoroughly manage PINs and provide information to prevent such problems from occurring. We are very pleased to hear that you are satisfied with the size of your room. The entire staff will make every effort to provide a more comfortable stay for our guests. Thank you very much for your valuable feedback. We sincerely look forward to serving you again.

Response from Property: We sincerely apologize for any inconvenience caused during your stay. We are very sorry that we did not meet your expectations regarding the cleanliness of the room. We will review and thoroughly implement our cleaning standards and make every effort to improve the situation.We also appreciate your comments regarding the lack of amenities, bathroom hooks, and washbasin facilities. We take your comments seriously and will consider improvements to enhance comfort and convenience.We apologize again for not meeting your expectations and thank you for your valuable feedback. Should you have the opportunity to use our facilities again, our staff will do our utmost to provide you with even better service.

Response from Property: Thank you very much for choosing our hotel. We appreciate your specific comments regarding access from Haneda Airport and check-in via Skype. We hope that our staff's assistance with check-in was of some help to you during your stay.Although we have limited space in terms of room size, we will continue to improve our facilities and services to ensure your comfort. We sincerely look forward to serving you again.

Response from Property: Thank you very much for choosing our hotel. We are very pleased to hear that you had a safe and comfortable stay even for late night arrivals. We are honored to be of service to you regarding the easy access from Haneda Airport and the affordability of cab transportation.We will continue to strive to provide a comfortable and safe stay as a hotel that can be conveniently used for late night arrivals and early morning departures like yours. We sincerely look forward to serving you again.

Response from Property: Thank you for choosing to stay with us and for sharing your experience!We’re so glad to hear that our convenient location near the airport and smooth check-in process contributed to a comfortable stay. We strive to make your visit as hassle-free as possible.We appreciate your feedback regarding the room size and the projector setup. While the room may be on the smaller side, we’re pleased it met your needs for the night. We will also look into offering additional ways to enhance the entertainment experience for our guests.Thank you again for your valuable comments, and we hope to welcome you back in the future! Wishing you safe and pleasant travels.Sincerely,The entire team at THEATEL Haneda II

Response from Property: Thank you very much for choosing this hotel. We are very honored to receive your compliments about our location. We are also pleased to hear that you found our location convenient in that there are good restaurants and convenience stores nearby and that we are close to the airport. We feel proud that we were able to provide a comfortable and convenient stay for you. Our entire staff will continue to make every effort to provide you with the highest level of service and satisfaction. We look forward to serving you again.

Response from Property: Thank you very much for choosing our hotel. We are very pleased that you chose our hotel for its proximity to Haneda Airport and that you were able to use our online check-in smoothly. We are honored that we were able to support your comfortable stay. Our entire staff will continue to make every effort to provide convenient and comfortable service. We look forward to serving you again.

Response from Property: Thank you very much for choosing our hotel. Thank you again for taking time out of your busy schedule to write this review. Thank you for taking the time to let us know how important it is to check your e-mail in advance. We will take your feedback into consideration to improve our service. We are very happy to hear that the projector TV was a surprise and that you enjoyed it. We sincerely look forward to serving you again.

Response from Property: Thank you for your feedback.We're glad you enjoyed the spacious room with a projector. We apologize for the stained bedsheet, and we take this seriously. Rest assured, we'll address this promptly.We appreciate your understanding and hope to welcome you back for an improved experience.

Response from Property: Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We appreciate your understanding regarding the timing of our reply. It's truly heartening to hear that, despite the room being a bit compact, you found it clean and convenient.Ensuring our guests' comfort is our top priority, and your insights are invaluable as we continuously strive to improve our services. We look forward to the opportunity to host you again. Should you have any specific requests or additional feedback, please feel free to share.Once again, thank you for your thoughtful review. Take care, and we hope to welcome you back soon.

Response from Property: Thank you for sharing your valuable feedback with us.We are delighted to hear your positive comments about our hotel. Your appreciation of the flexibility in our check-in process, the cleanliness of our compact yet comfortable rooms, and the competitive rates compared to nearby hotels is truly rewarding.It has been our pleasure to provide you with a comfortable and memorable stay. We are committed to continuous improvement, and we eagerly anticipate the opportunity to welcome you back. If you have any specific requests or questions, please feel free to reach out.Thank you once again for choosing to stay with us and for your kind recommendation.