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Verified reviews
Location4.3
Amenities4.6
Service4.4
Cleanliness4.7
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All reviews(51)
Positive reviews(37)
Reviews with photos/video(16)
Awesome stay(14)
Relaxing hot springs(7)
Great service(7)
Awesome rooms(6)
Offers pick-up/drop-offs(5)
Delicious breakfast(5)
Convenient location(5)
Negative reviews(1)
Anonymous User
Japanese Standard Room
Stayed in Des 2024
Family
10 review
4.2/5
Very Good
Posted on 18 Des 2024
Hotel with hot spring and others facilities like swimming pool and gym room. Room are big enough for 3-4 persons. Location a bit far from town if with car no issue at all. Hotel do provide bus but time limited till 6pm. All staffs could not speak English so communication was an issue if you request something.
Masri Imansyah
Japanese Standard Room
Stayed in Apr 2024
Couples
1 review
4.2/5
Very Good
Posted on 28 Apr 2024
The location is very good with the view and indulgent eyes, which makes me more comfortable is the provision of shuttle buses from Enchigo Yuzawa station to the hotel with a clear timetable. Just need to be given more time to check out until 11.00, considering the location is far from the city.
Martinajung
Western-Style Twin Room
Stayed in Feb 2024
Family
2 review
4.5/5
Great
Posted on 21 Feb 2024
The room is specious and great dinner and breakfast. I like to go again!!!!
Nattapong
Japanese Standard Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on 4 Apr 2024
One of Best of Hotel I has been in Japan.
Yutian JZ
Japanese Standard Room
Stayed in Nov 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on 5 Des 2024
Great value
Guest User
Western-Style Twin Room
Stayed in Jan 2024
Family
5 review
4.0/5
Very Good
Posted on 24 Jan 2024
Good service
Anonymous User
Western-Style Twin Room
Stayed in Okt 2024
Family
1 review
4.5/5
Great
Posted on 14 Okt 2024
There was a free shuttle bus between the station and the hotel, which was very convenient. You could also take the shuttle bus to the nearby Alp Village. However, it only runs once an hour or once every two hours, which can be inconvenient.
The bath had a variety of shampoos, rinses, and body soaps to choose from, which was nice.
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Leoliu271
Western-Style Twin Room
Stayed in Okt 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on 5 Nov 2024
The room is big and there is a shop downstairs.
There was a staff member who spoke Cantonese who helped us a lot, thank you very much🙏
Nothing to fault except that breakfast was too early.
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yanglish
Japanese Standard Room
Stayed in Jul 2024
Other
37 review
4.3/5
Very Good
Posted on 31 Jul 2024
I booked the Angel Grandia Aignacaziato Hotel on short notice. Although the room was a bit shabby, it was clean and large. After all, it was in a remote place, not as small as a big city. The hotel facilities were complete, and the washing machine was very convenient. The hot spring was also good.
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Guest User
Western-Style Twin Room
Stayed in Jul 2024
Couples
14 review
4.0/5
Very Good
Posted on 29 Jul 2024
Booked for two nights
Pros:
Breakfast was very rich
Hot springs were very good
Service was good, front desk staff could speak Mandarin, emails were answered promptly
Added midnight shuttle bus for Fuji Rock
Nice scenery around
Cons:
Check-out was too early, at 10am
The hotel was old, no air conditioning in the hallway
Noisy air conditioning in the room
You need to make your own bed in Japanese-style room
Stayed for two days, no towels changed, no trash emptied, no tidying up the room
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eunhyeok
Japanese Standard Room
Stayed in Jun 2024
Solo travelers
4 review
3.7/5
Posted on 24 Jun 2024
The facilities were good and the hot springs were nice.
However, the transportation is very inconvenient.
If you want to go from Echigo Nakazato to Echigo Yuzawa before 9am, you are forced to take a taxi, but it is a rural area where there are no taxis to be found. Just be careful of this point.
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森本璃音
Western-Style Twin Room
Stayed in Jun 2024
Solo travelers
28 review
5.0/5
Outstanding
Posted on 15 Jun 2024
Stayed here for a trip around Yuzawa. The room felt used, but there were no problems with our stay! The hotel is very detailed. There were many things I thought were structures installed through a lot of trial and error, such as the movement lines and the trash cans inside the hotel. It was very comfortable. Breakfast was also very good for the price. I also liked the large bath. Main public bath? I guess we should call it open-air. It seemed like this place was under construction, but I remember it would reopen around the fall season.
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Guest User
Japanese Standard Room
Stayed in Sep 2024
Family
1 review
4.5/5
Great
Posted on 14 Sep 2024
I was surprised at how many options there were for breakfast.
The large communal bath in the annex was also nice and clean.
The rooms were spacious and clean.
I'd like to go back in the winter for skiing next time.
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Even 9
Japanese Standard Room
Stayed in Mar 2024
Couples
9 review
4.5/5
Great
Posted on 15 Mar 2024
This place is very suitable for adults and children to play together. I really like the big bathhouse inside. It is really great to go outside and take a bath while watching the snow!
If you don’t have enough food, you have to go to Echigo-Yuzawa to eat or take away. The hotel only has Family Mart but is only open until 23:00. The hotel is 15-20 minutes away from Yuzawa. There is a shuttle bus that goes directly to the hotel. very convenient.
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Guest User
Japanese Standard Room
Stayed in Feb 2024
Family
8 review
5.0/5
Outstanding
Posted on 14 Feb 2024
Very nice resort hotel! Come again next time, skiing is convenient, the buffet is delicious, it’s suitable for bringing children, there is a snow park below the hotel, and there is a free bus to the Shinkansen station