To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(636)
Positive reviews(634)
Reviews with photos/video(247)
Close to scenic area(96)
Well designed(93)
Friendly front desk staff(67)
Well decorated(58)
Tasty food(23)
Good audiovisual experience(18)
Offers pick-up/drop-offs(15)
Tasty coffee(5)
Negative reviews(2)
Ka Fui
Audio Loft Deluxe Family Room
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 31, 2024
We had a wonderful stay at this hotel. It’s within walking distance to the Wuzhen Xizha (西栅景区).
Response from Property: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Shanlan Hotel will be the warmest and most unique one in your memory! Come back to Shanlan often, and I wish you: well!
Guest User
Deluxe Double Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 25, 2024
It’s a nice hotel near Wuzhen Scenic Area that you can walk. The owner is kind, he helped us with booking a car to go back to Shanghai with a reasonable price. Good experience 🫶🏻
Guest User
Video King Room
Stayed in Sep 2024
Travel with friends
11 review
4.7/5
Amazing
Posted on Sep 24, 2024
The hotel was quite good, with clean rooms and a comfortable atmosphere. The staff were helpful, though some services could have been a bit more attentive. Overall, it was a pleasant stay, and I would consider returning in the future.
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Audio Loft Deluxe Family Room
Stayed in Jun 2024
Family
9 review
3.0/5
Posted on Jul 5, 2024
Quiet near by the park
Response from Property: 感謝您的評價,我們住宿的附近沒有公園哦
Guest User
Video King Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 2, 2024
Excellence room conditions, good services!
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
RRRRRenee
Meyer Sound
Stayed in Dec 2024
Family
5 review
4.8/5
Amazing
Posted on Dec 15, 2024
Facilities: The hotel facilities are all new, the bed is very comfortable, and the water is very big!
Environment: The environment is very good 👍🏻 There is a different world in the small storefront. There is also an elevator~
Service: The two brothers provide good service and will deliver the luggage to the room
Original TextTranslated by Google
Guest User
Guestroom (Double bed)
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
It is located in a quiet area of the commercial street, just outside for shopping and dining. It is only a 2-minute walk from Gate 2 of Xizha Scenic Area, which is very convenient. The guy at the front desk is very enthusiastic and the service is considerate. You can consult him if you have any questions during the trip. The bed and bedding in the room are very comfortable and feel like home.
Original TextTranslated by Google
6/13
Response from Property: 尊敬的賓客:非常高興從您的留言中得知給您留下如此美好的印象,希望您未來可以繼續關注元古山藍,並將以後入住時的更多感受和體驗告訴我們,熱忱期待您的再次光臨!
公子雲
Deluxe Double Room
Stayed in Oct 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The hotel is located next to Xizha, and it's very close to the hotel. It's only about ten minutes' walk away. The hotel environment is good, the room is clean, and a black hand letter is given when checking out, which is a good review.
The location of the hotel is quite good. It is near the Xizha Scenic Area and can be reached on foot. The hotel design is also good.
As for hygiene, it is very average. The pillows and quilts have some smell, and the facilities look old. This time I stayed in a room on the first floor. It was noisy at night. I heard the sound of going up the stairs, the sound of water pipes upstairs, and the toilet in the bathroom kept flushing by itself. The experience was average.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好 ,得知您在此住宿體驗之後我們深表歉意,沒有讓您在旅途中得到一個完美的住宿環境這是我們需要努力的地方,我們也會在此做出改變,希望您下次還能繼續光臨,會給您不一樣的體驗!
ktshen711
Video King Room
Stayed in Oct 2024
Solo travelers
3 review
4.5/5
Great
Posted on Oct 19, 2024
A B&B hotel near the entrance of the Wuzhen West Scenic Area with good decoration quality and good value for money. It faces the wall of Wuzhen and can see part of the scenery in the scenic area (the row of B&Bs across the street cannot see the scenic area at all). The rooms were quite full during the drama festival. I wanted to book a room for next weekend but it was sold out.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Video King Room
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 14, 2024
The store gave me a free upgraded room, which was very comfortable. Outside the window was the Xizha Scenic Area, about 200 meters away from the entrance of the scenic area. There was a cafe on the first floor of the homestay, and the latte I ordered tasted good.
Original TextTranslated by Google
Response from Property: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Shanlan Hotel will be the warmest and unique one in your memories. that! Come back to Yuangu Mountain often and have a look. I wish you well!
tranggau11
Meyer Sound
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The hotel has a reasonable price and the best experience I've ever stayed in 💓🫶🏻 Support late checkout 4 hours, extremely comfortable and convenient stay. Beautiful, pleasant space 💓💓💓
Original TextTranslated by Google
Response from Property: Hello! Thank you for your 5-point review! Every city always has a reason to miss you, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Shanlan Hotel will be the warmest and unique one in your memories. that! Come back to Yuangu Mountain often and have a look. I wish you well!
tan
Deluxe Double Room
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 29, 2024
I came from abroad and booked three king-size rooms at Shanlan Hotel in Wuzhen. The guy at the front desk was very friendly and kind. He explained the rooms and tour routes to us in detail, and helped us avoid the hard sales outside. He helped our family of six to bring their luggage up to the room one by one. The whole layout of the room was very good, the environment was clean, and the bed in the king-size room was large and comfortable. Because I came from abroad, I didn't know what to do when I went to Suzhou, the next destination. I added the WeChat of the front desk, and the front desk kindly told us that we could ask them any questions, including eating, drinking and having fun. In the evening, I asked the front desk on WeChat if there was any way to get to Suzhou. The front desk also carefully analyzed with us how to get to the destination, and arranged a vehicle for us 🚗, and explained to us how to check out the next day and where the exit was, because we needed to leave in the early morning. I am very grateful for such service. It really warms our hearts to foreign tourists who are unfamiliar with the place. After leaving his hotel, I found that I had left behind the dolls I bought from Disney. Later, he also helped us arrange to send the address of the hotel to the next destination and told us how to pick it up. We were all relieved. This hotel really deserves a full score of five stars 💯. I strongly recommend this hotel. No pitfalls, good attitude, even if you don't play in Wuzhen, you will want to come back and choose to stay in their hotel 👍🏻
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Video King Room
Stayed in Sep 2024
Couples
7 review
5.0/5
Outstanding
Posted on Sep 23, 2024
I was attracted by the name of Shanlan, and the pictures of the hotel were very impressive. Checking in was a wonderful experience. The room was beautiful, with large windows, sloping roofs, and a unique design. The quality of the bedding was very good, and the pillows and quilts felt very comfortable. The location of the hotel is very good, very close to the No. 2 entrance of the Xizha Scenic Area, and it only takes a few minutes to walk there. It is very convenient to eat around, and you can enjoy discounts at the hotel's partner restaurants. The handsome guy at the front desk was very responsive, very nice and enthusiastic. He also helped us to express the local specialties we dropped in the room for free. Thank you very much. In short, it is a very good B&B hotel, and I will stay there again when I come to Wuzhen next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Anonymous User
Video King Room
Stayed in Sep 2024
Solo travelers
25 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Very convenient. It feels like the best value for money on the same street. The bedding is very comfortable. The guy also gave me an upgrade, which is very considerate. It takes only a few minutes to walk to Xizha. The projection is also very clear. The air conditioning is very powerful. The scenery outside the window is good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!