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Location4.4
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(277)
Positive reviews(253)
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Easy to get around(45)
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Many dining options(14)
Would stay again(11)
Perfect for business trips(8)
Negative reviews(24)
KelvinKelvin
Standard Queen Room B (No window)
Stayed in Apr 2024
Travel with friends
34 review
4.5/5
Great
Posted on Apr 22, 2024
The location of the hotel is near to the mtr station. The price of the hotel is inexpensive.
Response from Property: Thank you for your evaluation of us. It is a pity that we cannot get your 5-star praise. We also hope that you can give us more suggestions. We will work hard to improve. Customer satisfaction and suggestions are the direction of our efforts. We look forward to your visit to our hotel again and your continued support to us. Thank you.
Guest User
Executive Twin Room
Stayed in Feb 2024
Solo travelers
51 review
3.5/5
Posted on Feb 14, 2024
The front counter was friendly and helpful. The room at 23/F had a great view.
The room was locked and closed. However, some stranger unlocked the room with access card and opened the door without my consent at 2300 hours. The stay was a frighten experience !!!
Response from Property: Dear guest, thank you for staying in our hotel. We are really sorry for the unpleasant experience you encountered. We also checked the surveillance video at the time to understand the situation. During the time period you mentioned, there was a guest in the room next to you. I carefully ran to your room door and swiped the door. It didn't open, but I found that I had gone to the wrong room and went back. There was only a sound of swiping the card on the door of your room and the door could not be opened, but I gave you some advice. We apologize again for the discomfort you have caused and hope you will have a pleasant journey in the future. Thank you.
hung tin
Executive Queen Room A
Stayed in Apr 2024
Couples
1 review
3.2/5
Posted on Apr 22, 2024
good good good
Response from Property: 感謝您對我們的評價,很遺憾沒能得到您的5星好評,也希望您能給我們提供更多的意見,我們會努力的去改善,顧客的滿意和建議就是我們努力的方向,期待您再次光臨本酒店並對我們的繼續支持,謝謝。
fanny
Superior Executive Queen Room B
Stayed in Jun 2023
Business travelers
3 review
4.0/5
Very Good
Posted on Jun 27, 2023
location good
Response from Property: 非常感謝您給我們的好評和對我們工作的肯定,我們會一如既往的做好服務工作並繼續改善,歡迎您再次光臨我們酒店,謝謝。
Guest User
Executive Queen Room A
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 20, 2024
The location here is very good. I have booked it several times and it always feels good. The Excellence Center is right next to it. You can go shopping and eat by crossing the road. There are also many choices. Behind the hotel is the urban village Gangxia Village. You can also go in and experience it. Although the takeaway cannot be delivered to the floor, it is right next to it with everything you need to choose. The hotel room is also very clean, and the front desk staff are very polite and patient. I hope the hotel can maintain it all the way. I will continue to stay here when I come to Shenzhen in the future.
Original TextTranslated by Google
Response from Property: Thank you very much for your evaluation and affirmation of our work. Our hotel is close to the subway station and shopping circle, located in the central area of Futian CBD, with convenient transportation and reasonable price-performance ratio. Welcome to experience it and look forward to your stay in our hotel again. I wish you a happy life!
Guest User
Executive Double Room B
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 19, 2024
The hotel is located in the center of Futian. There are many places to eat, drink and have fun around. It is very convenient for tasting authentic food or shopping. The spacious and bright space makes people feel at home! When traveling to Shenzhen on business, you need to find a hotel that is close and convenient. It is close to Futian Port and the high-speed rail station. The subway is very convenient! The hotel is clean and sanitary, and the mattress is really comfortable. You don't want to get up after lying on it. The service is great! Worth recommending!
Original TextTranslated by Google
Response from Property: Thank you very much for your evaluation and affirmation of our work. Our hotel is close to the subway station and shopping circle, located in the central area of Futian CBD, with convenient transportation and reasonable price-performance ratio. Welcome to experience it and look forward to your stay in our hotel again. I wish you a happy life!
Guest User
Executive Queen Room A
Stayed in Sep 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 15, 2024
The overall experience is very good. There is a subway station next to Futian District, which makes it very convenient to go anywhere. The staff is very attentive and polite, the bedding is comfortable and clean, the room size is suitable, and the hotel facilities are complete. In a big city like Shenzhen, there are not many rooms with such high cost performance. I recommend everyone to stay and experience it!
Original TextTranslated by Google
Response from Property: Thank you very much for your evaluation and affirmation of our work. Our hotel is close to the subway station and shopping circle, located in the central area of Futian CBD, with convenient transportation and reasonable price-performance ratio. Welcome to experience it and look forward to your stay in our hotel again. I wish you a happy life!
Guest User
Executive Double Room B
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 30, 2024
The location is good. There is a subway within a few minutes' walk and many buses are about 100 meters away. There are large shopping malls and shopping centers nearby. There are all kinds of shops on the street. There is also a wholesale market for electronic communication product accessories in SEG Plaza. The hotel room is very clean, spacious and bright. The waiter is very nice. Because we have to leave later, the front desk is willing to extend the time to 2 o'clock for free. There is also a small refrigerator in the room to freeze some drinks and snacks, which is good. Thumbs up.
Original TextTranslated by Google
Response from Property: 非常感謝您的評價和對我們工作的肯定,本酒店臨近地鐵站和購物圈,位於福田CBD中心區,交通方便,性價比合適,歡迎您來體驗,期待您再次入住我們酒店,祝您生活愉快!
Guest User
Superior Double Room
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 27, 2024
The location is very good. It takes only one minute to walk from Gangxia subway station, and about 10 minutes to walk to Gangxia North Station. It takes about 5-6 minutes to walk to Excellence Center. It is not far from the nearby large shopping malls and food markets. You can basically order food on the surrounding takeaway platforms (but it cannot be delivered to the floor). Although I booked a room without windows, it was not stuffy at all and it was very clean. There were two bottles of free water in the room, and a small refrigerator. The price was really good. The waiters were very warm and enthusiastic when I went in and out. Small items such as needles and thread, nail clippers, etc. could be borrowed at the front desk. It was really considerate and convenient.
Original TextTranslated by Google
Response from Property: Thank you very much for your evaluation and affirmation of our work. Our hotel is close to the subway station and shopping circle, located in the central area of Futian CBD, with convenient transportation and reasonable price-performance ratio. Welcome to experience it and look forward to your stay in our hotel again. I wish you a happy life!
Guest User
Executive Queen Room A
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The hotel rooms are quite nice and worth staying in. The transportation around the hotel is very convenient. There is a subway station just a few minutes' walk away, which is very convenient. The hotel's service, in particular, is worthy of praise. The ladies at the front desk are very nice and considerate. The rooms are also very clean. They will try their best to meet your needs, which is highly praised. There are many delicious foods just outside the hotel. I still recommend staying in this hotel. In short, this hotel is still very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your evaluation and affirmation of our work. Our hotel is close to the subway station and shopping circle, located in the central area of Futian CBD, with convenient transportation and reasonable price-performance ratio. Welcome to experience it and look forward to your stay in our hotel again. I wish you a happy life!
Guest User
Executive Double Room B
Stayed in Aug 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 21, 2024
I booked a single room. Although the room is a little small, it has everything you need. The decoration is simple and elegant, and the hygiene is visibly clean. The service is warm and in place, and the room is soundproofed, which allowed me to have a good night's sleep. The transportation is very convenient, and there are many snacks and delicacies nearby, which is really good.
Original TextTranslated by Google
Response from Property: 非常感謝您的評價和對我們工作的肯定,本酒店臨近地鐵站和購物圈,位於福田CBD中心區,交通方便,性價比合適,歡迎您來體驗,期待您再次入住我們酒店,祝您生活愉快!
Guest User
Superior Double Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The location of the hotel is very easy to find and convenient. The room is very clean. When you need anything, you can contact the hotel front desk and it can be handled quickly. The service is super good and in place. The style of the hotel is also very good. The window is full of scenery. I really want to give a thumbs up to the front desk service, which is really super good and professional. I really recommend everyone to come to this hotel to stay and experience it. It will definitely not let you down. Come happily and leave happily. The journey is beautiful.
Original TextTranslated by Google
Response from Property: 非常感謝您的評價和對我們工作的肯定,本酒店臨近地鐵站和購物圈,位於福田CBD中心區,交通方便,性價比合適,歡迎您來體驗,期待您再次入住我們酒店,祝您生活愉快!
Guest User
Executive Double Room B
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The hotel is in a very good location in the CBD center, with convenient transportation, clean environment, complete facilities in the room, very good bedding, good network signal, good sound insulation, not noisy on the 23rd floor, good lighting, and the service staff are also very warm and thoughtful. They also answered various questions for me and facilitated my travel. The most important thing is that the price-performance ratio is really super high. Although it is not the first time to stay here, it feels really great. I will choose this place again if I have the chance in the future! In addition, it is very convenient to eat and go shopping. The room is clean and tidy, and the overall feeling is great!
Original TextTranslated by Google
Response from Property: 非常感謝您的評價和對我們工作的肯定,本酒店臨近地鐵站和購物圈,位於福田CBD中心區,交通方便,性價比合適,歡迎您來體驗,期待您再次入住我們酒店,祝您生活愉快
Guest User
Superior Double Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 5, 2024
The location is very good, in a very busy place, very convenient for shopping, eating and buying things. I had been looking for a hotel nearby for a few times, and the hotels at this price were all average. I happened to pass by here and saw that the size and price of the hotel were within our budget, so I chose this place. I didn't expect that the experience would be very good after checking in. The hotel is very clean, the bed is very comfortable, and the service of the front desk lady is also very thoughtful and enthusiastic. She answered various questions for me very carefully, saving a lot of trouble. Although there is no breakfast, there are many snack breakfast shops next to it, which are very good. It is worth recommending!
Original TextTranslated by Google
Response from Property: Thank you very much for your evaluation and affirmation of our work. Our hotel is close to the subway station and shopping circle, located in the central area of Futian CBD, with convenient transportation and reasonable price-performance ratio. Welcome to experience it and look forward to your stay in our hotel again. I wish you a happy life.
Guest User
Executive Double Room B
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 3, 2024
The location is excellent, the transportation is convenient, the location is very good and prosperous, there are many places to eat nearby, and it is very convenient to travel. The subway is just 100 meters away from the hotel. The lobby is clean and tidy. Although it is an office building, it is not very messy. There is a security elevator that requires a card to swipe, which is very safe. The service is very considerate. The front desk clerk is beautiful, enthusiastic, and proactive. Although there is no laundry room, it is still possible to borrow an iron. For business trips like us, it is really considerate! The room is on the 23rd floor. The lighting is very good, bright, quiet, comfortable, clean, and the mattress is very comfortable. The water temperature in the shower room in the bathroom is good, and the bath is comfortable. The Internet speed is also fast. It is very convenient for travel and work. The room service is also very enthusiastic. Highly recommended~
Original TextTranslated by Google
Response from Property: 非常感謝您的評價和對我們工作的肯定,本酒店臨近地鐵站和購物圈,位於福田CBD中心區,交通方便,性價比合適,歡迎您來體驗,期待您再次入住我們酒店,祝您生活愉快