Songjiang New Century Grand Hotel Shanghai Reviews
Songjiang New Century Grand Hotel Shanghai
No.1799 Renmin North Road, Songjiang District, Shanghai, 201620, ChinaView Hotel Details
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Songjiang New Century Grand Hotel Shanghai Guest Reviews
4.8/5
Excellent
10034 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(10034)
Positive reviews(9929)
Reviews with photos/video(1746)
Friendly front desk staff(1951)
Delicious breakfast(917)
Convenient for shopping(681)
Close to amusement park(264)
Great swimming pool(237)
Perfect for kids(173)
Delicious buffet(130)
Has facilities for children(48)
Negative reviews(105)
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 11, 2024
It’s a great hotel. Nice basic facilities, indoor pool. Small kids playground. Close to mall and nearby landmarks.
Response from Property: Dear guest,thank you for your stay in our hotel. We are pleased that you enjoyed the stay here. We always try our best to provide high quality service and wish the greater satisfaction the guests receive . Songjiang New Century Grand Hotel always hopes to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 9, 2024
the girl in the lobby Mrs Li was doing great job, help me a lot
Response from Property: Dear guest,thank you for your stay in our hotel. We are pleased that you enjoyed the stay here. We always try our best to provide high quality service and wish the greater satisfaction the guests receive . Songjiang New Century Grand Hotel always hopes to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!
wen.dypan
Kaiyuan Double Bed Room
Stayed in Oct 2023
Solo travelers
13 review
5.0/5
Outstanding
Posted on Nov 5, 2023
My stay at Songjiang New Century Grand Hotel was a delightful experience. The staff was exceptionally courteous and accommodating, making a late check-in a hassle-free process.
To my surprise and delight, my room was upgraded, and it boasted a picturesque view that added an extra layer of charm to my stay. The room itself was immaculately clean, with every detail meticulously attended to, ensuring a comfortable and enjoyable atmosphere.
Response from Property: Dear guest: Hello, thank you for staying at Shanghai Songjiang New Century Grand Hotel. We are very happy that you had a pleasant stay experience. Thank you for your review of the hotel and your recognition of our services. Providing a warm and comfortable environment is the goal we have been striving for. Kaiyuan Hotel is committed to providing guests with "Kaiyuan Care" services that are "efficient and convenient", "always caring", "meticulous" and "overjoyed". We care and do our best at all times can meet your needs. Kaiyuan famous capital, enjoy what you want! We sincerely look forward to your visit again!
criskotsu
Kaiyuan Twin Room
Stayed in Jul 2023
Business travelers
5 review
4.7/5
Amazing
Posted on Jul 18, 2023
Visited for a conference. Location is great, next to a mall. Nice view and love the pool and gym. The staff are quite nice. Cleanness should improve.
Response from Property: Dear guest,thank you for your stay in our hotel. We are pleased that you enjoyed the stay here. We always try our best to provide high quality service and wish the greater satisfaction the guests receive . Songjiang New Century Grand Hotel always hopes to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!
Anonymous User
Superior Suite
Stayed in Nov 2023
Business travelers
1 review
4.7/5
Amazing
Posted on Nov 16, 2023
Good hotel with good service. Unfortunately the rooms are no longer that nice and should be renovated. Breakfast is very good.
Response from Property: Dear guest: Hello, thank you for staying at Shanghai Songjiang New Century Grand Hotel and providing your valuable feedback for the hotel. We are sorry that we could not give you a perfect stay experience. We sincerely apologize. Regarding your feedback, we have reported it to the relevant departments as soon as possible, requesting work reflection and problem rectification. The hotel will strengthen the inspection of room facilities and equipment to ensure that the room facilities are in normal condition. We hope that you can experience it during your next stay. to our progress and continue to provide us with valuable comments and suggestions. Kaiyuan Hotel, enjoy what you want! We sincerely look forward to your visit again!
Anonymous User
Kaiyuan Double Bed Room
Stayed in Sep 2023
Other
1 review
4.0/5
Very Good
Posted on Sep 7, 2023
The manager Daniel Huo service at the front desk is very good. He handles the renewal procedures and invoicing. The hotel's accommodation environment is very good, and the five-star praise is
Response from Property: Dear guest: Hello, thank you for staying at Shanghai Songjiang New Century Grand Hotel. We are very happy that you had a pleasant stay experience. Thank you for your review of the hotel and your recognition of our services. Providing a warm and comfortable environment is what we have been striving for. Kaiyuan Hotel is committed to providing guests with "Kaiyuan Care" services that are "efficient and convenient", "always caring", "meticulous" and "overjoyed". We care and do our best at all times can meet your needs. Kaiyuan famous capital, enjoy what you want! We sincerely look forward to your visit again!
Bojun
Kaiyuan Twin Room
Stayed in Apr 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 17, 2023
Nice place, the service was quite good 👍👍👍👍👍👍👍👍👍👍👍
Response from Property: Dear guest,thank you for your stay in our hotel. We are pleased that you enjoyed the stay here. We always try our best to provide high quality service and wish the greater satisfaction the guests receive . Songjiang New Century Grand Hotel always hopes to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!
Guest User
Kaiyuan Double Bed Room
Stayed in May 2024
Business travelers
2 review
2.7/5
Posted on Jun 1, 2024
Toilet bowl flashing not good
Response from Property: 尊敬的賓客:您好,感謝您入住上海松江開元名都大酒店,併為酒店提出寶貴意見,很抱歉未能帶給您完美的入住體驗,我們在此深表歉意。對於您反饋的問題,我們已第一時間反饋至相關部門,要求進行工作反思和問題整改,酒店會加強對客房設施設備的檢查,保證房間設施處於正常狀態,希望您下一次的入住過程能夠體驗到我們的進步,並且繼續為我們提出寶貴意見和建議。開元酒店,享你所想!我們真誠期待您的再次光臨!
Thiti boontham
Deluxe Twin Room
Stayed in Oct 2024
Family
5 review
4.2/5
Very Good
Posted on Oct 21, 2024
Good location
Response from Property: Dear Guest, Thank you for staying at New Century Grand Hotel Songjiang Shanghai. I am glad you had a pleasant stay. The hotel is located in the beautiful Songjiang, convenient transportation, pleasant environment, adjacent to the bustling commercial square and the national resort area, Songjiang is a high cost-effective hotel, is the first choice for business and leisure people. The hotel is very convenient to go to the city. Line 9, which connects with the city, is 3 minutes away from us by car and only 10 minutes by foot. Compared to the hotels in the city, our price is favorable, the environment is beautiful and away from the hustle and bustle. It is a good place for your leisure vacation. Open yuan name, enjoy what you think! We sincerely look forward to seeing you again!
Guest User
Kaiyuan Twin Room
Stayed in Apr 2023
Travel with friends
4 review
4.5/5
Great
Posted on Apr 9, 2023
Would have been nicer if the whirlpool was filled properly with warm water . Tea time should have pots of tea and small finger sandwiches .
Response from Property: Dear valued guest,thank you for staying in our hotel. It's an honor to receive your suggestions . We looking forward to your next visit.
Guest User
Kaiyuan Double Bed Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
KIKI很NICE
Response from Property: Dear guest: Hello, thank you for staying at Shanghai Songjiang New Century Grand Hotel. We are very happy that you had a pleasant stay experience. Thank you for your review of the hotel and your recognition of our services. Providing a warm and comfortable environment is the goal we have been striving for. Kaiyuan Hotel is committed to providing guests with "Kaiyuan Care" services that are "efficient and convenient", "always caring", "meticulous" and "overjoyed". We care and do our best at all times can meet your needs. Kaiyuan famous capital, enjoy what you want! We sincerely look forward to your visit again!
Guest User
Kaiyuan Double Bed Room
Stayed in Apr 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Jul 18, 2024
very good
Response from Property: 尊敬的賓客:您好,感謝您入住上海松江開元名都大酒店,非常高興您有一個愉快的入住體驗。感謝您對酒店的點評,也感謝您對我們服務的肯定。提供温馨舒適的環境是我們一直努力的目標,開元酒店致力於為賓客提供“高效便捷”、“時刻關懷”、“無微不至”、“喜出望外”的“開元關懷”服務,在任何時候都關心和竭盡所能滿足您的需要。開元名都,享你所想!我們真誠期待您的再次光臨!
Longshanmengchangjun
Kaiyuan Twin Room
Stayed in Jan 2022
Business travelers
16 review
5.0/5
Outstanding
Posted on Jan 21, 2022
it is just a wonderful feeling!there have comfortable beds and the breakfast is very nice!ahhh
Response from Property: Dear guest,thank you for your stay in our hotel. We are pleased that you enjoyed the stay here. We always try our best to provide high quality service and wish the greater satisfaction the guests receive . New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!
baldwin668879
Deluxe Queen Room
Stayed in Nov 2024
Business travelers
19 review
2.5/5
Posted on Nov 14, 2024
It's hard to describe this hotel. The deluxe king-size room doesn't seem to be any different from the Kaiyuan king-size room, but the price difference is nearly 150 yuan. The air conditioning doesn't work at all. I woke up many times because of the heat at night. The breakfast is extremely simple and rough, not as fine as Atour. The swimming pool is freezing cold. The fruit from Ctrip Gold Diamond has not been delivered yet. When I met the aunt who delivered the fruit, I replied directly that it was not delivered. The facilities are also very old. However, the service staff will take the initiative to say hello, and the guy at the gate will also take the initiative to help unload the luggage.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您入住上海松江開元名都大酒店,併為酒店提出寶貴意見,很抱歉未能帶給您完美的入住體驗,我們在此深表歉意。我們非常重視您的意見,酒店將不斷改進和完善我們的服務,希望您下一次的入住過程能夠體驗到我們的進步,並且繼續為我們提出寶貴意見和建議,再次謝謝您的點評和意見,真誠期待您的再次光臨!
Daxiongmaoailvxing
Kaiyuan Double Bed Room
Stayed in Nov 2024
Business travelers
39 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The room is very comfortable, spacious and clean. The surrounding facilities are very good 👍 Opposite is the Central Garden, and the Kaiyuan Shopping District is on the first floor of the hotel. There are all kinds of food from the east, west, south and north. There is also Dongding Shopping Plaza within one kilometer where you can buy discounted goods. It's very nice
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您入住上海松江開元名都大酒店,非常高興您有一個愉快的入住體驗。本酒店坐落在美麗的松江,交通便利、環境宜人,毗鄰熱鬧的大型商業廣場及國家級度假區,屬於松江性價比較高酒店,是松江商務、休閑人士首選。酒店去市區非常方便,與市區接軌的9號線距離我們3分鐘車程,步行僅需10分鐘,相比於市區的酒店,我們價格優惠,環境優美,遠離喧囂,是您休閑度假的好場所。開元名都,享你所想!我們真誠期待您的再次光臨!