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Location4.9
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(619)
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Agnes
Jintang Mansion Courtyard Double Bed Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Most beautiful place we have stayed in during our China trip. If we ever visit Wuzhen again, we will definitely stay at Splendid Clubhouse. All the staff, from the front desk, to the restaurant servers & concierge, were cheerful & helpful. Food is the restaurant was exquisite. The crispy roast duck is a must-have. Special thanks to 小艾 who made sure we were well taken care of, even when she was off duty.
Response from Property: Dear guest,Thank you so much for your high praise and kind words about Splendid Clubhouse. We are truly delighted to know that you had such a wonderful stay with us during your China trip and that our staff and services, especially 小艾's efforts, left you with a great impression. Your satisfaction is our greatest motivation. We look forward to welcoming you back to Splendid Clubhouse on your next visit to Wuzhen and will continue to strive to provide you with an even more perfect experience.Best regards,[Splendid Clubhouse Team]
spydergirl173
Jintang Mansion Courtyard Double Bed Room
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Great rooms and beautiful hotel, perfectly located in Xi Zha. Food at the chinese restaurant is delicious. Breakfast has both chinese and western choices. Would come again.
Response from Property: 尊敬的賓客,您的評價讓我們感到無比欣慰,烏鎮錦堂行館始終致力於為每位賓客提供無與倫比的優雅體驗與服務。我們很高興知道您對我們的酒店環境和服務都感到滿意。恭候您的下次蒞臨,我們將不遺餘力為您打造又一段美好的時光。
Han Li Ann
Jintang Mansion Family Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The service was impeccable from the moment we checked in at the central terminal with a personal butler at our disposal 24x7. All the staffs were friendly, attentive and always eager to help. The location of the hotel is excellent, right in the middle of a busy street yet quiet and peaceful once you are inside the hotel area. We could come back for short rests before continuing on with the sightseeing or shopping. This is very much appreciated when there’s young kids. We totally enjoyed our stay and would not hesitate to come back again for more nights.
Response from Property: Dear guest, your praise is like the dazzling night view of Wuzhen Water Town, which is unforgettable. We are very happy to know that you are deeply impressed by the unique service and environment of Wuzhen Jintang Hotel. We will continue to maintain our enthusiasm and focus to ensure that every time you come, you will be as surprised as the first time. We look forward to your next visit, and we will definitely make you praise it again.
Guest User
Jintang Mansion Family Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Wuzhen is stunning, but it can be tough for foreign visitors with the language and admin stuff. Luckily, the splendid house made everything a breeze. Check-in was smooth, and the service was top-notch throughout. They even helped us sort out transportation. When we left, they walked us to our ride. Big thanks for making our stay so great!
Response from Property: Dear guest: Hello! Thank you for your evaluation of our full five points, we will continue to work hard with your encouragement and support, I believe we will do better! Thanks for your continuous support!
Swee fun
Jintang Mansion Scenic Double Bed Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Excellent service rendered by friendly hotel’s staff, especially 小余 during our stay. The location of the hotel just right in the scenery area and the room are clean and comfortable. Additionally, the breakfast buffets served were highly sumptuous as we enjoy so much . Will definately recommend
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is the vitality of our progress. Thousands of words can be summed up in one sentence: thank you for your support of the hotel.
EE LENG
Jintang Mansion Family Room
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 26, 2024
We are family of 3 to stay in family room. The hotel provides service when you reach tourist Centre. Hotel staff will escort you to hotel and front desk help us carry luggage in and out hotel, really great service for those serve me in front desk.
Their breakfast are really great with plenty of choices of western and local food. Is a must to try these order to make breakfast.
Response from Property: Dear guests: Hello! The stream is slow and the time is soft. Thank you for your support. We will continue to have the same good quality and more perfect services as always. Thank you for your support and love. We look forward to your visit again. I wish you the best. Spend every day happily!
Guest User
Jintang Mansion Family Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 17, 2024
We are a small family travelling with friends. The service was absolutely amazing. WuZhen staffs will assist you starting from checking in at the visitor center. Hotel staffs are always there to help you with luggages. The room itself has amazing view. Their mattresses are smart-mattresses that can automatically adjust the stiffness. We were satisfied with the stiffness so we didn't meddle with it manually. The toilet! They even provide Dyson hairdryers! Breakfast is order-from-menu. It has a wide range of selections from porridge to french toast. We enjoyed the breakfast a lot.
Response from Property: 尊敬的客人,您的美好評語猶如烏鎮水鄉的璀璨夜景,令人難忘。我們非常高興得知,烏鎮錦堂行館與眾不同的服務和獨特的環境為您留下了深刻印象。我們會繼續保持我們的熱情與專注,確保您每一次的到來都像初次般充滿驚喜。期待您的下一次光臨,定會再次讓您讚不絕口。
Lining
Jintang Mansion Superior Double Bed
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Excellent stay , great location and great place. Made special by Grace (xiao Tang)!
Response from Property: 仲夏的涼風吹走炙熱的焦慮,橙色黃昏擁抱着靜謐的小鎮,感謝您遠道而來,感受烏鎮的浪漫與熱情~您的鼓勵是我們努力的動力!很榮幸能為您服務,我們衷心地期待您在不久的將來能再次光臨!
Guest User
Jintang Mansion Courtyard Double Bed Room
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 27, 2024
This stay at Jintang Hotel in Wuzhen was a satisfactory choice. The hotel is located in the middle of the Xizha Scenic Area, with an excellent location; it has complete facilities, clean and tidy, and the internal environment is also very good. It has both the characteristics of an old house and a modern atmosphere, a perfect fusion of ancient and modern. It is particularly worth mentioning that the hotel service, whether it is the butler or the service staff in the lobby and restaurant, is warm and thoughtful, considerate, and the standardized and warm service is touching. When we left the hotel by boat and arrived at the exit of the scenic area, we were really surprised to see the butler Xiao Li waiting on the shore with a smile on his face. He helped with the luggage and sent us to the garage, and said goodbye warmly. Wuzhen, we will choose Jintang again when we come again!
Original TextTranslated by Google
Response from Property: Dear guest,
Hello! Thank you very much for your high evaluation and recognition of our Jintang Hotel! It is the greatest honor for all our staff to provide you with a satisfactory and comfortable stay experience during your trip to Wuzhen.
We all remember your praise for the hotel's location, facilities, environment and service details. These recognitions will inspire us to continuously improve the quality of service and create a warm and high-quality living experience like home for every guest. Xiao Li is also very happy to serve you. We look forward to your visit again. At that time, we will welcome you with more enthusiastic and perfect service. May Jintang become your eternal warm harbor in Wuzhen!
Sincerely, Jintang Hotel, Wuzhen
Liuxixizailushang
Jintang Mansion Courtyard Double Bed Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Thank you Butler Xiaoyu for the careful arrangements. There are surprises everywhere when you stay in Jintang. The housekeeper contacted me before check-in. Because we drove here, the housekeeper reserved a parking space in the VIP parking lot in advance and picked us up in the parking lot. Thanks to the upgraded room, you can enjoy the smart big bed, which is adjustable in softness and hardness and is very comfortable. The room is large, smart and quiet! For breakfast, yellow croaker noodles and orange juice are a must. Because the set meal I bought included a lunch, which was another surprise. It was a very high-end dish and delicious! Parking is free and is specially provided for cruises out of scenic areas! Special thanks to the housekeeper Xiao Yu, who is considerate, meticulous and perfect😍
Original TextTranslated by Google
Response from Property: Dear, we are very happy to see your satisfactory evaluation! Your stay experience is very important to us. Butler Xiao Yu just did his duty and will be very happy if he can be recognized by you. The hotel has always been committed to creating a comfortable, smart and considerate living environment for its guests. We are very pleased that you like the smart big bed and the quiet atmosphere of the room. It is an honor to have breakfast and lunch that suit your taste. Looking forward to your visit again, we will continue to work hard to give you more surprises!
Guest User
Jintang Mansion Courtyard Double Bed Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Jintang is located in Xizha Scenic Area, which is simple, quiet, elegant and pleasant. On the first day of arrival, we met Xiao Ai, the housekeeper who had been contacted in advance, in the parking lot. Xiao Ai helped to take the suitcase. We took the shuttle bus to Zhaoming Shushe Station. Xiao Ai took the initiative to take our bags and led us to the hotel through the streets and alleys. The hotel gate is not eye-catching. If there is no one to lead the way, you may miss it. When you walk into the lobby, you will find that there is a different world inside. The hotel is cool and quiet, which is like two worlds with the hustle and bustle in the alley outside. After checking in, Xiao Ai sent us to the guest room and sent desserts. The guest rooms in Jintang are spacious and bright. The guest rooms are delivered with fruits, sachets or eye patches every day. The bathrooms are delivered with bath salts and disposable bath bags every day. The toiletries in the room are also Osudan, and the hair dryer is Dyson. The details are perfect. There are two styles of breakfast, Chinese and Western. The meals are delicious and exquisite. The restaurant environment is elegant. It is very pleasant to sit by the window to enjoy the scenery. The experience of staying in Jintang is comfortable and pleasant. It is a good memory of the trip to Wuzhen~ The wooden door separates the two worlds! Outside the door is the leisurely ancient town long street, and inside the door is a luxurious hotel! Staying in Jintang is the highlight of the trip to Wuzhen. The hotel facilities, environment, and service exceeded expectations. I didn't expect that there would be such a grand hotel in the town. Thanks to Xiao Ai's warm butler reception. Everything has been arranged before I checked in.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your high praise for Jintang and your recognition of the service of housekeeper Xiaoai! Your satisfaction is our greatest motivation. We are committed to creating a comfortable and unique experience like home for every guest. Looking forward to your next visit, Jintang will continue to guard this tranquility and luxury for you.
Kuiwu
Jintang Mansion Courtyard Double Bed Room
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The hotel is in a good location, right in the scenic area, with complete facilities, very convenient for shopping, many restaurants, clean rooms, and the housekeeper Xiao Xu is very enthusiastic. I will stay at Jintang Hotel again with my family next time.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We sincerely look forward to your visit again in the near future! I wish you a smooth journey and a happy life!
Buzuopinglun666
Jintang Mansion Courtyard Double Bed Room
Stayed in Nov 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Dec 6, 2024
There is no other hotel that is more comfortable to stay in when visiting Wuzhen. Before arriving in Wuzhen, the exclusive butler contacted us one afternoon in advance to inform us of the driving route and reserve a parking space. When we drove into the entrance of Wuzhen, the butler was already waiting at the entrance. He not only helped with the luggage but also guided us to the service center. The hotel has an exclusive pier, but because we arrived late, we took a car into Wuzhen accompanied by the butler Xiao Ai. Along the way, he also explained the cultural history of Wuzhen and recommended the planned tour route strategy. Jintang is in the Wuzhen scenic area. The entrance of the hotel is very low-key, and the ancient style is like an ordinary shop. After entering, there is a different world, and there is a world inside. Part of the old house in the ancient courtyard is still preserved inside for guests to visit. The guest rooms are arranged around the periphery of the courtyard, so as to ensure that each house can enjoy the beautiful scenery of the courtyard. The room we stayed in has a view both inside and outside. There is a beautiful sea of lavender flowers outside the window. The entrance hall corridor facing the inside is made of glass partitions. When the curtains are opened, the small scenery in the courtyard can be seen at a glance. Outside is a sea of flowers, which is so beautiful. Who would have thought that there is such a small world in the water town of Wuzhen? Next to the swimming pool is the restaurant, which is divided into two floors for the convenience of guests to dine. They are all glass walls. Dining on the second floor feels the same as swimming, and both are accompanied by beautiful scenery. Let's talk about the hotel's meals. It is available from 7:30 to 10 am. Breakfast is not a buffet but a la carte, which is very good. All are freshly made and divided into Chinese and Western styles. Jintang has its own Xiangpu pastry shop and a sauce duck shop in the scenic area. The taste is great. There is still a queue at the pastry shop at 9 pm. So if you have breakfast here, you can basically have all the special snacks of Wuzhen, Dingsheng cake, osmanthus black rice, siu mai, and yellow croaker noodles are all super good. Very authentic, very fresh. The housekeeper also recommended the scholar mutton noodles that Prince Zhaoming loved. The Chinese food at Jintang downstairs also has a very good reputation. It is authentic Zhejiang cuisine. Jintang is also in a good location in the scenic area, with convenient transportation. The pier is right outside the door, and the sightseeing bus stop is not far behind. The advantage of staying in the scenic area is that you can visit during off-peak hours, and tickets are included. Get up early in the morning and go out for a walk. The whole town has not yet woken up, so you can enjoy the tranquility alone. When the sun rises and the outside starts to get noisy, I have already hidden back in the hotel to have breakfast, watch a movie, and catch up on sleep. The return trip is the same. The housekeeper will help you carry your luggage and send you to the parking lot. The service is considerate and thoughtful throughout the journey. I am very grateful for the service of the housekeeper Xiao Ai.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your high evaluation of Xiao Ai and our hotel! We are honored that Xiao Ai's warm service and thoughtful arrangements can make you remember Jintang. We will continue to encourage Xiao Ai and all staff to maintain such super-expectation service to bring a more unforgettable experience to every guest. We look forward to your next visit to Wuzhen and continue to enjoy Xiao Ai's high-quality service and Jintang's comfortable environment.
Guest User
Jintang Mansion Courtyard Standard Room
Stayed in Oct 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Facilities: Very complete, beautifully decorated, with a bathtub, floor-to-ceiling windows, and a small balcony. The bathrobe is very thick and the bedding is very comfortable
Environment: Quiet in the bustling city, a garden-style hotel with a unique atmosphere and a very Chinese aesthetic
Service: There is a dedicated butler to connect with and help with luggage. The breakfast is very rich, and different types of food can be added if it is not enough. The taste is delicious and the production is beautiful. Shrimp wontons, sour soup beef noodles, and salmon salad are recommended🥗
Enter or leave the store to experience a cruise: Charter a boat, but it is too dark on the boat at night and there is no light
Suggestions:
The complimentary goodnight soup is not very fresh, it has been stewed for a long time in advance, and it is too sweet and not suitable for the appetite. It was wasted if I didn't eat it. The room decoration has a strong smell, which can be continuously improved.
Original TextTranslated by Google
6/8
Response from Property: 親愛的客人,非常感謝您對我們酒店的青睞與支持!您的滿意是我們最大的動力。很高興酒店的服務、設施、環境能得到您的表揚,也非常感謝您的反饋,我們已經記下,現已進行優化,期待您的再一次光臨!
Guest User
Jintang Mansion Courtyard Double Bed Room
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 1, 2024
It was my first time to travel to Wuzhen, and I chose this hotel. The hotel facilities are very new and clean, and the interior layout is more in the style of Chinese gardens. The room is fully equipped with smart mattresses and smart toilets. I would like to especially praise the housekeeper Xiao Yu, who picked us up at the parking lot in advance and sent two desserts to the room in the evening. The service was great~ The breakfast on the second day was also very good, but I tried to order everything I wanted to eat the night before, and if I added it the next day, I might have to wait a long time.
Because I bought a set meal, it also included lunch and boat delivery service. Although the overall itinerary was not long, the experience was very good! I look forward to coming to Wuzhen for a vacation and relaxation next time😎~
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you very much for your favor and support to our hotel! Your satisfaction is our greatest motivation. We carefully create a Chinese garden-style environment and complete facilities to bring a comfortable experience to VIPs like you. Butler Xiao Yu is also very happy to receive your praise, and he will continue to work hard to serve every guest. We have noted your breakfast feedback and will work hard to optimize the process. Looking forward to your next visit, Wuzhen and our hotel will once again prepare a wonderful holiday for you!