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5 star

The St. Regis Toronto
4.4/5127 Reviews

The St. Regis Toronto

Downtown Toronto Toronto|1.63km from 525 Richmond
Possibly one of the best hotels we’ve ever stayed at. However, I can’t give full 5 stars to Hotel St. Regis Toronto for reasons that I’ll explain later. On the subject of location, the Hotel St. Regis in Toronto is in a very fantastic location in downtown Toronto with many of the city’s main sights and attractions (CN Tower, St. Lawrence’s Market and Yonge-Dundas square) all within short walking distance from this hotel. Readily accessible through RideShare apps too. Regarding staff, they were super friendly and helpful, in our experience. We initially had some debit card issues at check-in and admittedly, we should have been better-prepared for the credit card culture in North America. Thankfully, St. Regis were very flexible and our debit card issues were eventually resolved. I’m truly impressed by how accommodating St. Regis are for those of us who are from places that very rarely use credit cards. The offer of complimentary water at check-in was also appreciated. The housekeeping team, especially the Filipinos, were very thorough, kept our suite spotless and respected guest privacy. And on check-out experience, this is where St. Regis Toronto loses points for me. The check-out process took way longer than what is typically expected especially for a 5-star location (should be <10 min but took about 30 min for us). Unfortunately, a bit of the little time we have left in Toronto was wasted. What’s also disappointing was this time, there was no offer of complimentary drinks (even tap water, which is free and generally safe to drink in Toronto) while we wait. Admittedly, the staff seemed overwhelmed and visibly stressed during the time we were trying to check-out but I hope the situation improves for the St. Regis Toronto team in the future. On the atmosphere, it was magnificent and luxurious. These two words came to mind when we first entered the lobby. The grandiose look of Hotel St. Regis in Toronto permeated the whole building, from the hallways to our suite. In terms of our room, we booked the Grand Suite which was on the 28th floor and the views from up there, especially at night, were phenomenal. Our suite was very spacious and generally had plenty of storage room. St. Regis Toronto also loses some points here when it comes to storage since we found that there was insufficient storage space for cold items and there was no freezer either. The heated floors and the walk-in shower were also fantastic. The accent wall, mood lighting, clever use of marble for the room design and chandeliers were wonderful touches too, contributing to the luxurious atmosphere of this hotel. The living area of the Grand Suite was our favourite area, especially at night. I’m going to mention the views from the Grand Suite again as they were truly spectacular. On the online engagement. at the time of writing, I found the low level of engagement by St. Regis Toronto with online reviewers here at Google disappointing. I think the hotel should make more of an eff

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Business travel

The St. Regis Toronto
4.4/5127 Reviews

The St. Regis Toronto

Downtown Toronto Toronto|1.63km from 525 Richmond
Possibly one of the best hotels we’ve ever stayed at. However, I can’t give full 5 stars to Hotel St. Regis Toronto for reasons that I’ll explain later. On the subject of location, the Hotel St. Regis in Toronto is in a very fantastic location in downtown Toronto with many of the city’s main sights and attractions (CN Tower, St. Lawrence’s Market and Yonge-Dundas square) all within short walking distance from this hotel. Readily accessible through RideShare apps too. Regarding staff, they were super friendly and helpful, in our experience. We initially had some debit card issues at check-in and admittedly, we should have been better-prepared for the credit card culture in North America. Thankfully, St. Regis were very flexible and our debit card issues were eventually resolved. I’m truly impressed by how accommodating St. Regis are for those of us who are from places that very rarely use credit cards. The offer of complimentary water at check-in was also appreciated. The housekeeping team, especially the Filipinos, were very thorough, kept our suite spotless and respected guest privacy. And on check-out experience, this is where St. Regis Toronto loses points for me. The check-out process took way longer than what is typically expected especially for a 5-star location (should be <10 min but took about 30 min for us). Unfortunately, a bit of the little time we have left in Toronto was wasted. What’s also disappointing was this time, there was no offer of complimentary drinks (even tap water, which is free and generally safe to drink in Toronto) while we wait. Admittedly, the staff seemed overwhelmed and visibly stressed during the time we were trying to check-out but I hope the situation improves for the St. Regis Toronto team in the future. On the atmosphere, it was magnificent and luxurious. These two words came to mind when we first entered the lobby. The grandiose look of Hotel St. Regis in Toronto permeated the whole building, from the hallways to our suite. In terms of our room, we booked the Grand Suite which was on the 28th floor and the views from up there, especially at night, were phenomenal. Our suite was very spacious and generally had plenty of storage room. St. Regis Toronto also loses some points here when it comes to storage since we found that there was insufficient storage space for cold items and there was no freezer either. The heated floors and the walk-in shower were also fantastic. The accent wall, mood lighting, clever use of marble for the room design and chandeliers were wonderful touches too, contributing to the luxurious atmosphere of this hotel. The living area of the Grand Suite was our favourite area, especially at night. I’m going to mention the views from the Grand Suite again as they were truly spectacular. On the online engagement. at the time of writing, I found the low level of engagement by St. Regis Toronto with online reviewers here at Google disappointing. I think the hotel should make more of an eff

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Breakfast

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Top rated hotels in Toronto

Searching for hotels near 525 Richmond? Compare room rates and reviews to find your ideal stay.
University Apartment - Campus Accommodation
2.6/5117 Reviews
Alexandra Park
I especially like this hotel, the price is right, the location is in the core area of Chinatown, this is the second stay. This time I made an appointment at carpool. The hotel entrance is very wide, suitable for parking luggage on board, because the appointment will arrive at three in the afternoon, and it is still far from the check-out time at eleven o'clock. I didn't expect the hotel also provided a place for free luggage, great!
Residence Inn by Marriott Toronto Downtown / Entertainment District
4.3/5117 Reviews
Entertainment District
The location of the hotel is near downtown and the BMO stadium. There were races in the stadium during our stay and we had serious traffic jams for our two evenings. The facilities in the room is relatively old. Though it has a kitchen, it provides no pans, saucepans and kettle and literally, not a functioning one. There is a coffee machine, refrigerator and iron. The ice-making function of the refrigerator is the best part of the hotel. The view of the room is not desirable, as it faces the electrical cable of the hydro electrical plant. The breakfast is fine, while the services were nice.
Hyatt Regency Toronto
4.2/5111 Reviews
Entertainment District
The check-in time at the Hyatt was 4:00 pm, which was later than I've been in contact with other hotels. Fortunately, the check-out time is 12:00, which is better than 11:00 in some hotels. The front desk of the hotel took down my mobile number and told me: If the room is ready in advance, I will be called. Unfortunately, no call was received. Check in after 4:00, the front desk calls the room and asks what else you need, such as water, coffee, etc.
Ace Hotel Toronto
4.4/558 Reviews
Fashion District
This is an update to a previous review. We travel a good deal and have decided to only write a review when we really think things are exceptional. This is just to say that since our rave review we have been back a number of times, both as a family and alone, and nothing about the hotel has let us down. The hotel and service staff are next level. The design, comfort, cleanliness, food/bar offerings and location are fantastic. We are sensitive to indoor air quality and that part is never a problem at the ACE. Best of all we always have a great sleep. Thanks again Ace hotel for giving these ex-Torontonians a place we really look forward to coming to. It’s really our favourite hotel in the city.
Toronto Travellers Home
2.5/5108 Reviews
Downtown Toronto
The price/performance ratio is still very good. It is very close to Chinatown. It is convenient for eating and shopping. It is a small room. Fortunately, there is a separate bathroom. Every time you change shoes, the corridor is a little narrow, and the luggage is not so good. The aunt in Hong Kong is very enthusiastic.
Hotel Ocho
4.1/5102 Reviews
Dufferin Grove
We think that our DELUXE room is oddly set-up. The bed is in the middle of the room. TV is in front of the bed. You can watch TV if you are in bed or sitting at a narrow table behind the headboard. The sofa is against the wall & faces the back of the TV. The worst feature is a low wall separating the bath from the rest of the room. There is a privacy curtain.. The result is that there is no sound or good light separation between the bath & bed. Any sound in the bath room will be heard by the other person in the room. The refrigerator is a square one with not much room. No coffee machine or microwave. Free coffee & hot water downstairs in the morning but that was not mentioned on checking in. A big bath but no separation between toilet & the rest; the toilet faces the shower. .Separate shower & tub. The shower could use some minor repair. For us the big tub is a waste of space. Parking is cheap nights & weekends, both next door & two blocks away. It is $4/hr week days. Surprisingly the room is quiet even though it is a corner one on Spadina. Unable to upload photo.

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