Guest User
September 30, 2024
Very unpleasant experience.
I checked in on the evening of 9/28 local time, and the front desk said that my room rate included breakfast for two. The next day when I went to the restaurant downstairs for dinner, I was told that breakfast was not included. The front desk (two Indians) was very impatient and told me that breakfast was not included without even looking at my order information. I went back to the room to get my English hotel confirmation to negotiate, and the hotel front desk didn't even look at my confirmation and changed the words to say that breakfast was included before letting me in for breakfast. First of all, I suspect this is discrimination and bullying against Chinese faces. Secondly, I very much doubt whether the hotel's standards for hiring employees include a good and reasonable service attitude and whether the hotel is operating with integrity? I will never go to this kind of hotel again, avoid it.
Original TextTranslation provided by Google