Guest User
July 6, 2024
Booked this as a cheap base to stay while house hunting in the area. Our flight wasn't till 8.30 pm so by the time we had landed, got through passport control, got our cases and car and driven the 45 minute drive we were arriving early hours of the next day. They had given our self catering apartment away as we were a "no show". Offered us a room with two single beds but the guy saw the look on my face and gave us a double. We were so tired we took it so we could get some sleep and the next day we would take it up with reception. In the morning looking around the room the was no tea/coffee facilities, the laminate flooring was lifting, there was someone else's dirty razor holding the bathroom window shut and to get in the shower (the bathroom was so small) your legs rubbed along to side of the toilet getting in and out. Mmmm lovely. We went to reception who then offered us a self catering apartment we were meant to have but looking that was no better and it had one window in the whole apartment making it the most dark and dingy space. I was ready to find an air bnb in the area but they then gave us a 3 bed apartment in another complex. Huge improvement on what they had offered us, would benefit from some paint and basics were missing like a toaster and furniture for the balcony, tiles missing in the shower area and the shower doors didn't close properly meaning the bathroom got a bit flooded, but it was an improvement. Just to top it off my partner had just got out of the shower one afternoon and had literally just walked through to get dressed when someone opened our door and came in. The reception had given keys to another guest. We had iPhones, AirPods, money, passports in the apartment meaning someone could've just stolen what they want. I phoned through to reception and turned out they should've been given the keys to next door but didn't even give as much as an apology. Avoid!!!