Stonehouse Motel and Restaurant
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Truro
Stonehouse Motel and Restaurant
Motel
165 Willow St, Truro, Nova Scotia B2N 4Z9, Canada
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Stonehouse Motel and Restaurant provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, you'll be grateful for the on-site complimentary parking at motel. The motel offers reception assistance, including luggage storage, to ensure guest satisfaction.Whether you're here for an extended stay or simply require fresh garments, the motel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire motel. Smoking is permitted solely in the specified smoking zones allocated by motel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at motel come furnished with linen service and air conditioning, all designed with your ease in mind.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Rest assured, quenching your thirst is not a concern with a refrigerator available in select accommodations.Understanding the significance of bathroom facilities in enhancing visitor contentment, motel offers a hair dryer, toiletries and towels within a few chosen chambers. Various excellent meal offerings at motel ensure that enticing and easily accessible options are constantly available. Upon arrival, make sure to explore karaoke rooms and bar to experience enjoyable evening entertainment within the premises.Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this...Show More
We Price Match
3/5Cleanliness: 3.0
All 9 Reviews
Amenities
Public ParkingFreeBarRestaurantWi-Fi in Public Areas
All Amenities
Surroundings
Landmarks: Little White Schoolhouse Museum
(<100m)
Landmarks: Truro Soccer Field
(370m)
Landmarks: Visual Voice Fine Art gallery
(420m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
1
Double Room With Two Double Beds
2 Double bed
Check Availability
3
Queen Room
1 Queen bed
Air conditioning
LCD TV
Microwave
Private toilet
Check Availability
1
Queen Room With Two Queen Beds
2 Queen bed
Air conditioning
Refrigerator
Cable channels
Telephone
Check Availability
1
Standard Single Room with Small Double Bed - Non-Smoking
1 Small double beds
Non-smoking
Air conditioning
Bathtub
Refrigerator
Telephone
Check Availability
Guest Reviews
3/5
9 reviews
Verified Reviews- Cleanliness3
- Amenities3
- Location3
- Service3
Average for similar properties in Truro
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. CAD 1.70). Trip Coins can be used to save instantly on room rates.
Guest User
September 19, 2024
Disgusting. The sheets and covers had cigarette burns, the walls had black soot, the mattress was likely from 1972 just like the rest of the decor. They got lucky that they were the only place left in the area that had a room. The good thing was it didn’t smell musty or smoked in. I did a bed bug search and found nothing. In my opinion…. Keep driving.
Guest User
January 22, 2024
I stayed at the Stonehouse for one night in December 2023. Never will I again. This had to be the worst customer service experience of my life and I've work in the hospitality for over 30 years. I was quoted a room rate which taxes in was 100$ and they charged my CC 109$. Easy mistake to remedy by just issuing a refund for 9$. Think again. I called over 12 times over the course Dec 2023 - Jan 2024 in order to speak to a manager and every single phone call was that the manager is not in or we don't know his schedule and after leaving my name and number 5 times and receiving no call back after 4 weeks the resolution was to not refund my 9$ but to say that no one quoted me at that price. After speaking with Amandeep Bitar, Talala Bitar, Ellaine Bitar, all of whom just dismissed everything I said over and over I have come to conclusion these people don't care about their guests. Talala Bitar is listed as the manager for Stonehouse on his Linked In and told me his name was David after speaking to him. Why lie about something so small Please support other motel business in the area as the Bitar's really dont care about their guests and will do anything to save 9$. Overall the room was 2/10, it smelled of cigarettes and mold. The sheets weren't clean, the heat was barely working.. This place is a disgusting. Thanks Talal Bitar you are terrible at your job.
Guest User
January 17, 2024
I stayed here the in Jan 2024. The service was very poor. I stated that my room smelled of cigarettes and that from the looks of it the room didnt look clean and they refuse to change rooms for me. The sheets were dirty and from other reviews Stonehouse Motel may have bed bugs. I should have done my research before booking a room here. To other guest thinking about staying here please save your money. They wouldn't issue me a refund.
Guest User
January 12, 2024
This motel is one of the worst stays, I've ever had. The room we stayed in smelled of cigarettes/smoke and was very musty. The sheets weren't clean. The only thing good was that the towels were actually new. I would highly recommend that you don't stay here. The workers aren't very hospitable and the manager is never on duty.
Guest User
January 4, 2024
We went to the stonehouse for a month starting on November 1st well our house was getting ready to be moved into and we ended up leaving 2 weeks early because my husband, our 3 year old and I ended up in the hospital thinking we had hives, but turned out to be bed bugs we left as soon as we found out my husband went in thinking they would give us a full refund which they denied leaving us in a very bad situation with a 3 year old we all found a place to get showered off and we had to go out that night to grab each of us brand new outfits and we almost ended up with no where to go leaving us to almost have to sleep in our truck for the next 2 weeks, but we ended up explaining our situation to a hotel near truro and they said they could see what they could do and ended up finding us a room and also gave us a very generous discount for the room we were also left with a big bill when getting all our clothes cleaned plus the medication we had to buy and the stonehouse did not care one bit and I would just really like to warn everybody because the night we left they did not warn a single person and have yet to warn anybody about it and we know for a fact they did not have any professional come out and get the mess cleaned up
Guest User
September 4, 2023
This place was disgusting. Dirty and filthy. Torn and sticky carpet, smelly bed, dirty bathroom. It was the worse motel I have stayed in. The pictures on their website are deceiving. Here are pictures of the ‘Elegant King Bedroom’ we booked for an hiked price.
Guest User
January 31, 2023
Wir sind durch Verspätete Ankunft in Halifax leide erst nach 0 Uhr angereist wurden aber sehr freundlich und nett aufgenommen. Das Zimmer war ok, aber schon recht abgenutzt. Leider ist es nicht so wie auf den Bildern die man sieht aber wo ist das schon so. Wir haben die 2 gebuchten Tage hier verbracht würden uns beim nächsten Mal aber sicher eine andere Unterkunft suchen.
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Guest User
January 31, 2023
We (myself, son n his girlfriend) were not happy with this place at all. Bathroom smelt like mould, very out dated n rundown n although the room looked somewhat clean we found things from the last ppl staying here so obviously not clean! Our toilet plugged right from the get go and although we contacted the front desk no one came 2 fix it so we had no bathroom facilities for the rest of our stay. The main office doesn’t open until 10 which is ridiculous! The restaurant did not look clean n serves was poor with very little food options! We ended up at the restaurant across the street which was very good. Makes since why the price was so low … in this case u definitely get what you pay n even less! We definitely would not recommend this place.
Guest User
January 31, 2023
We stayed here, because we have a child that needed to go to iwk last minute. I paid before I got there with my cc. But because I paid early they wanted to also charge a 100 security deposit, for reasons that the front desk couldn't explain. The kicker was that I wouldn't get it back for up to 72 hours AFTER I checked out. There was a wet dirty sock left beside the bed from prior guests. Everything else was clean, but outdated. We couldn't check out and get the security deposit refunded because noone is there all night, up until 8am. We had to leave by 7am. So after we took the baby to iwk we had to go back to get it. Lastly, the bed was TERRIBLE. The mattress was warped, and was hard as a rock. Not only was it uncomfortable but it creeked every time we moved. 159 dollars for a terrible nights stay. Never again!!!! Save yourself and steer clear.
Services & Amenities
Most Popular Amenities
Public Parking
Free
Bar
Restaurant
Wi-Fi in Public Areas
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public Parking
Free
Languages Spoken
English
Food & Drink
Bar
Activities
Eco Tours
Public Areas
No Smoking in Public Areas
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 11:00
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CAD 200.00 is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 19 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 19
Stonehouse Motel and Restaurant provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.When arriving by car, you'll be grateful for the on-site complimentary parking at motel. The motel offers reception assistance, including luggage storage, to ensure guest satisfaction.Whether you're here for an extended stay or simply require fresh garments, the motel ensures your cherished travel attire remains spotless and accessible with the convenience of laundry service located on the premises. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire motel. Smoking is permitted solely in the specified smoking zones allocated by motel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at motel come furnished with linen service and air conditioning, all designed with your ease in mind.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Rest assured, quenching your thirst is not a concern with a refrigerator available in select accommodations.Understanding the significance of bathroom facilities in enhancing visitor contentment, motel offers a hair dryer, toiletries and towels within a few chosen chambers. Various excellent meal offerings at motel ensure that enticing and easily accessible options are constantly available. Upon arrival, make sure to explore karaoke rooms and bar to experience enjoyable evening entertainment within the premises.Visitors wishing to create their personal culinary delights will appreciate the on-site shared kitchen provided at this...