Hotel Milam, Michelin Key Winner
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tulum

Hotel Milam, Michelin Key Winner

Calle 10 Sur, La Veleta, Tulum, Quintana Roo 77765, Mexico
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Located in Tulum (La Veleta), Hotel Milam, Michelin Key winner is within a 10-minute drive of Tulum National Park and Gran Cenote. This spa hotel is 4 mi (6.5 km) from Tulum Beach and 4.1 mi (6.5 km) from Tulum Mayan Ruins.Show More
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hotel overview picture
4.7/5Amazing·Cleanliness: 4.7
All 22 Reviews
Amenities
SpaMassage RoomFitness RoomParkingLuggage StorageRestaurantConcierge Car ServiceBicycle RentalsWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Tulum International Airport
(38.5 km)
Landmarks: Urbanskin Tulum
(300m)
Landmarks: Casa Manantial
(320m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Premium Room
8

Premium Room

Bedroom 1:1 Queen bed ● Bedroom 2:1 King bed ● Bedroom 3:1 King bed ● Bedroom 4:1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Towels
Garden view
Room Details
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Deluxe Villa
2

Deluxe Villa

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Grand Room
15

Grand Room

Bedroom 1:1 King bed
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
Towels
Room Details
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Guest Reviews(22)

4.7/5
Amazing
Verified Reviews
  • Cleanliness4.7
  • Amenities4.7
  • Location4.7
  • Service4.7
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 9, 2024
L’hôtel est somptueux ! Tout ce qu’on aime ! Le fait qu’il soit neuf lui confère une atmosphère calme et sereine qui répond à nos attentes. La décoration est minutieuse et de très bon goût. Ça nous plonge dans un univers bohème et chic. La chambre d’hôtel était la plus belle de tous les temps ! La piscine privé au centre de la pièce était des plus agréable. Le manageur Patrick que nous avons rencontré a su répondre parfaitement à nos demandes et à tout mis en œuvre pour assurer un service de qualité au delà de nos espérances. Le personnel était des plus charmant et chaleureux. Ils nous ont même réservés les activités que nous souhaitions faire et également les transferts en taxi. Merci énormément à Patrick et son équipe d’être autant aux petits soins de ses clients et de pouvoir nous faire vivre une expérience exceptionnelle. Allez y les yeux fermés ! Ils mettrons en œuvre leur savoir faire pour trouver des solutions adaptés à vos besoins La famille Gattoni
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 15, 2024
This hotel is a beauty. One of the staff members, Miguel greeted me as soon as I arrived and made sure I was well taken care of. I really appreciated that as a solo traveler. Overall, The staff is extremely respectful and I give it a 10/10 rating.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 10, 2024
Terrible . They flooded our room, ruined our stuff. Staff were underaged and useless. Rude to everyone. We had bugs including Scorpions in our room. Toilet had no water. It took them 2 hours to move us to an awful room that hadn’t been cleaned in forever and pool had mould and dead insects galore, they then refused to give us a refund but offered us a nights stay for free - after having asked them repeatedly !!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 22, 2024
Es de los lugares más lindos que conocí!!! Lugar Perfecto!!!GRACIAS!!!!lo recomiendo al 100. De un Buen Gusto para cada detalle de decoración , su atención , gastronomía,música, paisajismo en esa bellísima jungla tan bien diseñado,me deslumbró completamente!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 2, 2024
Honestly one of the best places I have ever stayed. From the entrance drinks we were given to the amazing staff. I am full of high praise and will definitely be back. The hotel is so peaceful and a great getaway. Room was so lovely, I was apprehensive about the shower outside but it was absolutely fine with his and hers shower gels. Breakfast was delicious with plenty of options on the free menu or more to pay. Be aware water was chargeable. The ambience and staff are superb. The swimming area is perfect for pictures. I will say the only thing I was surprised at was we had a scorpion in our room, which luckily we spotted. The staff did come and catch it. But I mean you are in Tulum so I guess they see are things that can pop up anywhere. Just keep your head in a swivel. All in all, I would highly recommend.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 22, 2024
Una experiencia mágica, desde que llegas, la atención, las villas, la decoración, los espacios, la alberca dentro del cuarto. Lo comida espectacular y deliciosa, el temazcal, la boutique en el lobby y la alberca infinita por todo el hotel es una experiencia unica. Excelente!!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 15, 2024
El lugar es increíble, el servicio del bar es excelente y la comida fue muy buena. Amauri no atendió estupendamente y los tragos fueron deliciosos, Leo nos brindó muy buenas recomendaciones para elegir nuestros alimentos. En general, todo excelente!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 26, 2024
La dirección del hotel no es muy clara, por lo que es un poco complicado llegar, sin embargo, las instalaciones son muy buenas y te hace pasar un momento de desconexión total. Las villas son muy cómodas y realmente te hacen entrar en un estado de relajación desde el momento en el que entras. Considero que un punto a mejorar sería agregar un servicio de te en la habitación, o una hora social para poder atraer más gente al bar Samsara y a la fogata. Un gran punto a favor es que la piscina esté disponible las 24 horas tanto dentro de la habitación como la externa.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 19, 2024
The experience was disappointing. The location is poor, the shower had cold water, the outdoor pool was very dirty, the air conditioner was leaking water, and there were a lot of mosquitoes. The villa itself is beautiful and well-designed, but there are several issues: the water heater only provides hot water for about 3 minutes, so you’ll need to take very quick showers and wait 15 minutes before the next one. The air conditioner drips water, and there’s moisture on the stone floors. The outdoor pool is extremely dirty, filled with branches, leaves, dirt, and insects. It’s not cleaned regularly, so you won’t want to swim in it. It’s a shame. The location is inconvenient, about a 20-minute drive to the beach area. Taxis in Tulum are very expensive, charging around $35 each way. Breakfast is served in a restaurant, but unfortunately, not all menu items are included—dishes like avocado toast and eggs Benedict are not part of the offering. Overall, the experience was disappointing and fell below our expectations.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: Before 12:00

Front desk hours: [Mon-Sun]07:00–23:00

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children are not permitted to stay in this room type.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 36
Located in Tulum (La Veleta), Hotel Milam, Michelin Key winner is within a 10-minute drive of Tulum National Park and Gran Cenote. This spa hotel is 4 mi (6.5 km) from Tulum Beach and 4.1 mi (6.5 km) from Tulum Mayan Ruins.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and bike parking. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).

Enjoy a satisfying meal at MILAM serving guests of Hotel Milam, Michelin Key winner. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee.

Featured amenities include luggage storage and laundry facilities.

Make yourself at home in one of the 36 air-conditioned rooms featuring private pools. Complimentary wireless internet access is available to keep you connected. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided daily.

Services & Amenities

Spa
Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportTulum International Airport
Distance to Airport38.54KM
Average Price FromCAD1064
Hotel Star Rating4