Name: Alaya Tulum
Address: Carr. Tulum-Boca Paila Km. 8.3, Tulum Beach, Zona Costera, Tulum, Quintana Roo, 77760, Mexico, Carr. Tulum-Boca Paila Km. 8.3, Tulum Beach, Zona Costera, Overseas, Mexico
Rating: 4.5

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All reviews

Positive reviews

房間挺大的 性價比很高 服務非常好

The room is quite big, the price is very high, the service is very good

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Pets allowed

Non-smoking room

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Garden Apartment Non smoking

We stayed 6 days at Alaya for a yoga retreat (Bliss Camp Retreats)  and the entire experience was amazing.  The entire property is breath taking and the sun rises are not to be missed.  The location is great, many shops and restaurants nearby.  Though we did not need to go to any other restaurant because every meal and drink we had at Alaya was delicious.  Carla and David at the front desk were always there to fulfill any request, arrange transportation,  and answer any questions we had.  They arranged for our massages...which were amazing...which we were able to do on our ocean front balcony.  Our room was always clean and they even turn on your AC at turn down.  Edwin was ALWAYS around to tend to our group.  He was there in the morning for coffee and there at night helping the staff with Dinner.  Santos and Filiberto on the beach remembered our drinks after the second day and worked tirelessly serving and setting up umbrellas and beds for everyone.  They kept the beach and the grounds clean and beautiful.  Ismael and Fernando also worked so hard serving and taking care of everyone.  The staff and service was second to none.  I wish I knew more of the names of the people behind the scenes because they all deserve credit for the total experience we had at Alaya.  I cannot recommend Alaya enough.

I had the most experience hosting a yoga retreat at Alaya Tulum. The accommodations are absolutely impeccable, the staff was generous, kind, hardworking + so friendly, food was delicious, and the entire environment was the perfect setting for a serene, beachfront yoga retreat.  It is fairly secluded, and mostly very quiet (the oceanfront rooms are SO worth it as the street gets noisy at night).   I cannot recommend Alaya and their staff highly enough.. Eli, Carla and Edberg managed our trip before + during our stay. Edwin and the restaurant team (Ismael, Filiberto, Santos and Fernando) were quick, helpful, and especially kind and generous to my 1-year old daughter.  Their team worked so hard from 6am to late in the evening and never missed a beat.   We truly felt like family from the moment we arrived. We are already planning our next retreat here!  If you have a young child, stay in the Casa Alaya - the full kitchen, multiple bedrooms + bathrooms, bathtub, outdoor shower, and washer/dryer are necessary and SO worth the investment. Plus, the oceanfront deck + patio are breathtaking.  An awesome bonus was the complimentary pass to the Jungle Gym throughout our weeklong stay!  Thank you, team Alaya, for everything!

We just got home from staying at Alaya for 6 days on a yoga retreat hosted by Bliss Camp Retreats. Alaya was amazing! The food, staff, location, rooms, spa treatments, and experience was unreal. We stayed in the ocean front room and it was absolutely worth it. The sunrises were breathtaking and we had the option to do our massages on our balcony because it was big enough. Totally worth it! Carla and David were amazing at helping us with all arrangements while on sight and with a shuttle to our next spot. Edwin and his entire serving staff Santos, Fernando, Ismael, and Filiberto made every dining experience wonderful. I have some food allergies and they never once made me feel like an inconvenience and even remembered them throughout our stay. We loved our massages with Carolina, Lupita, and Juliette. I wish I knew the names of everyone behind the scenes. It’s clear they all work very hard and truly pour love into Alaya. We are grateful for our time there and look forward to returning next year. Highly recommend!! Thank you Alaya!

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Discover 101 reviews of Alaya Tulum, rated 4.5 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Alaya Tulum Reviews: 101 Verified Reviews Latest 2024 | Trip.com

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