Ibis Styles Ulaanbaatar Polaris Reviews

Response from Property: Dear Davis, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff universally friendly and helpful, and that you enjoyed the dining experience in our restaurant. We strive to provide excellent service and value for money to all our guests.We sincerely apologize for the inconvenience you experienced with the room temperature during your stay. Your comfort is of utmost importance to us, and we regret that the air conditioning did not meet your expectations. We understand how frustrating it can be to have difficulties sleeping in a hot room.Please rest assured that we take your feedback seriously, and we will address the issue with the room temperature promptly to ensure that future guests do not encounter similar problems. We appreciate your understanding and patience in this matter.We would love the opportunity to welcome you back in October and provide you with a more comfortable stay. If you decide to give us another chance, please don't hesitate to reach out to us directly, and we will do our best to make your next stay enjoyable.Thank you again for bringing this matter to our attention, and we hope to have the pleasure of hosting you again soon.Best regardsIbis Styles Ulaanbaatar team

Response from Property: Dear Guest,thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel regarding our service– our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. Warm regards, ibis Styles Ulaanbaatar GM

Response from Property: Dear Guest "Thank you for your feedback! We are happy to hear that you were satisfied with the service at our hotel chain. Being close to the building materials market certainly has its benefits and we are pleased with the convenience it provided you during your stay. It should be when you find yourself back When it’s time to stay, we are honored to welcome you back for another comfortable and convenient experience.” Warm greetings from Ibis Styles Ulaanbaatar Team Hotel.

Response from Property: Dear Sanguo,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our facilities to be complete and new, and that our service met your expectations. Maintaining a clean and warm environment for our guests is always a top priority, and we're thrilled to know that you appreciated it. Should you have any further feedback or if there's anything else we can assist you with during your stay, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best Regards Ibis Styles Ulaanbaatar

Response from Property: Dear Guest, Thank you for your glowing review! We're delighted to hear that you found our location convenient and our facilities clean. Providing a comfortable and enjoyable stay for our guests is our top priority, and we're thrilled that we could meet your expectations. We hope to have the pleasure of hosting you again in the future!Best regards Ibis Styles Ulaanbaatar Team

Response from Property: Dear Guest, "Thank you for sharing your feedback! We're thrilled to hear that you enjoyed your experience with us, especially highlighting our tranquil atmosphere, delicious breakfast offerings, and well-equipped gym facilities. We strive to provide a comfortable and enjoyable stay for all our guests, and your positive review motivates us to continue delivering excellence. We look forward to welcoming you back for another fantastic stay!"Best regards Ibis Styles Ulaanbaatar team