Northwest Gate of Wanjiali International Shopping Plaza, No. 99 Wanjiali Middle Road, check-in is at the lobby on the 26th floor of the hotel (located in the northwest direction), Furong District, Changsha, Hunan, 410000, ChinaView Hotel Details
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Wanjiali International Hotel Guest Reviews
4.5/5
Good
5836 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(5836)
Positive reviews(5608)
Reviews with photos/video(1902)
Easy to get around(1145)
Large rooms(623)
Friendly front desk staff(525)
Convenient for shopping(520)
Close to metro(471)
Luxurious(138)
Loved the night views(100)
Negative reviews(228)
Kim Yeow
Deluxe Double Room
Stayed in Oct 2024
Solo travelers
7 review
4.0/5
Very Good
Posted on Nov 30, 2024
Excellent location, with high shopping centres. Only downside is the crowd which means taking the lift to rooms is a wait
Salman Abdu
Deluxe Double Room
Stayed in Jun 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jul 26, 2024
It is a very clean hotel with a good service . It is downtown , very convinient to visit other places .
Guest User
Deluxe Double Room
Stayed in Jul 2023
Business travelers
88 review
4.2/5
Very Good
Posted on Aug 18, 2023
Good location.
Compare with 5 years ago the hotel already wear and tear.
Very crowded at lift, reception, hotel restaurant, shopping and surroundings area
Maweiguo
Panorama Premier Room (Double bed)
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Perfect hotel with integrated shopping mall and metro station. Must revisit next time
Response from Property: Dear distinguished guest, hello! Thank you very much for staying at Changsha Wanjiali International Hotel. It is the hotel's greatest honor to receive your recognition. We have been committed to providing every guest with a clean and comfortable stay environment and meticulous and thoughtful services. We are very happy that our efforts have been recognized by you. Seeing the satisfied smiles of our guests is the greatest reward after all our hard work. We sincerely look forward to seeing you again. I wish you success in your work and happiness in your family!
Guest User
Deluxe Double Room
Stayed in May 2023
Family
5 review
4.5/5
Great
Posted on Jun 26, 2023
Had an awesome stay at wanjiali, convenient.
a lot of good food nearby
George
Deluxe Double Room
Stayed in Sep 2023
Travel with friends
8 review
5.0/5
Outstanding
Posted on Oct 31, 2023
Very good location. Lots food and shops at same building. Subway just under -2 floor very easy go to any where.
Anonymous User
Deluxe Double Room
Stayed in Aug 2023
Business travelers
9 review
4.0/5
Very Good
Posted on Sep 28, 2023
There are no non-smoking rooms available and the smell in my room was accordingly.
I will avoid this hotel if staying overnight in Chengsha again
Anonymous User
Deluxe Room (2 beds)
Stayed in Apr 2023
Couples
91 review
5.0/5
Outstanding
Posted on May 28, 2023
Great hotel located right at the mega mall and on top of MTR station. Room size is huge too, the hotel has history museum at 11/F for free
Response from Property: 尊敬的貴賓,您好!非常感謝您入住長沙萬家麗國際大酒店,能得到您的肯定是酒店最大的榮幸。我們一直致力於為每一位賓客提供乾淨舒適的入住環境和細緻、周到的服務。很開心我們的努力得到了您的認可,看到賓客滿意的笑容是我們付出辛勤汗水後最大的回報。衷心期待您的再次光臨, 祝您工作順利,闔家歡樂!
HiteshMehta
Deluxe Double Room
Stayed in Apr 2024
Business travelers
12 review
4.0/5
Very Good
Posted on Jun 15, 2024
Decent hotel
Guest User
Deluxe Double Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 12, 2024
I recently had the opportunity to stay at the Wanjiali Hotel. This experience was beyond my expectations and I couldn't help but want to share it with more people.
Before arriving at the store, I received a call from the staff Xiao Liao to confirm the order information and ask if there were any other check-in requirements. Considering that we were outsiders and didn't know how to get to the lobby for the first time, we specially sent us the hotel location, and took photos of the four corners of the southeast, northwest, and told us how to take the elevator to the lobby on the 26th floor. It was really considerate, and it was especially considerate to remind us to wear more clothes when the temperature drops in Changsha, which made people feel warm. The front desk staff was very enthusiastic. Not only did they quickly check me in, but they also patiently introduced the hotel's facilities and surrounding attractions to me. Their smiles and meticulous service made me feel the warmth of home.
My room is located on the 24th floor of the hotel, with a wide view. The layout of the room is very exquisite. It is modern and warm, and all kinds of facilities are complete. The comfort of the bed impressed me even more, and I slept very sweetly all night.
The hotel's catering service is also worth mentioning. The breakfast variety is rich, which can meet the taste needs of different guests. The dining environment is also very elegant, allowing people to enjoy a pleasant atmosphere while tasting delicious food. The hotel has a superior geographical location, convenient transportation, and beautiful surroundings. The room facilities are complete, clean and tidy, and the bed is comfortable. The hotel service is thoughtful, the staff is warm and friendly, and the service attitude is professional. Overall, it is a very cost-effective hotel, highly recommended to friends who need to travel or travel. The hotel's Xiao Liao service is also very thoughtful and provided us with a lot of practical travel suggestions. In general, this is a trustworthy hotel! Highly recommended! The experience of this stay is really very good! It is also very pleasant to dine in the restaurant near the hotel in the evening, and the dishes are rich and delicious. Next time I come to this city, I will definitely choose to stay in this hotel again!
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6/13
Guest User
Deluxe Double Room
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The hotel is very satisfactory. It is very comfortable to stay in Wanjiali Hotel. The bedding and toiletries are very useful. The hotel room is clean and tidy. The fragrance of the hotel lobby is very nice. The location is very convenient in the city center. You can take the subway to travel. It is also very convenient to take a taxi in the square downstairs. There are many things to eat around the hotel. There are tea-flavored and pleasant dishes on almost every floor of the shopping mall. There are also many local specialties. It is also very close to various attractions. Whether you are on a business trip or traveling, Wanjiali is a good choice. The hotel front desk staff 193 Xiao Chen contacted me in advance by phone to ask if I had any room arrangement requirements. He was really enthusiastic and the service was thoughtful and considerate, which made me feel very comfortable. The room arranged was very spacious, with one bedroom and one living room. The hotel also has a dedicated elevator, which is very convenient. The 11th and 28th floors can be visited for free. In general, the hotel price is not only affordable, but also very cost-effective, which makes people feel very cost-effective. I will choose to stay next time if I have the opportunity.
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Guest User
Deluxe Double Room
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The last time I stayed in this hotel was a few years ago when it just opened. What impressed me most was that the hotel was so big that it could use electric cars. I didn't expect that the hotel's hardware was so well maintained in a few years. The experience of staying this time was even better. In addition to the convenient transportation, spacious rooms, and clean hygiene, the beautiful Xiaoxin in Room 193 also upgraded the room type for free, with an excellent view. She also sent a fruit plate, a bath bag, and a toilet mat. It was really a home away from home. Wanjiali will be my only choice for accommodation in Changsha in the future. 👍👍👍👍👍👍
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Response from Property: 尊敬的貴賓,您好!非常感謝您入住長沙萬家麗國際大酒店,能得到您的肯定是酒店最大的榮幸。我們一直致力於為每一位賓客提供乾淨舒適的入住環境和細緻、周到的服務。很開心我們的努力得到了您的認可,看到賓客滿意的笑容是我們付出辛勤汗水後最大的回報。衷心期待您的再次光臨, 祝您工作順利,闔家歡樂!
Guest User
Deluxe Double Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The service of this hotel is particularly thoughtful. Xiao Xin at the front desk 193 saw that we were traveling as a family and specially arranged a parent-child theme suite for us. The room is very large, with children's toys, tents and dolls, and the layout is also very warm. There are children's bathrobes in the wardrobe, as well as children's toiletries and footstools. The bedding in the room is also very comfortable. In short, we are very satisfied with the room. The fruit plate given to the room is also very fresh, and the children are given snacks from Cha Yan Yue Se. The children like it very much. They also introduced us to various places to play around the hotel, and then there is a helipad on the top floor 28th floor, which is a popular check-in point. I have to say that the night view on the top floor at night is really super beautiful, and every photo taken is very good. I still recommend friends who come to Changsha to stay in this hotel.
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Guest User
Deluxe Room (2 beds)
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 15, 2024
I booked Wanjiali with a nervous mood, because I read some reviews online saying that the decoration was too rustic, the elevator was hard to wait, the room was hard to find, etc., but I didn't encounter these problems. First of all, I am just an ordinary tourist in Changsha, not a shill.
First of all, the hotel is really close to the subway entrance, and it is basically connected to the subway entrance! All the signs are very clear and easy to find. It is super convenient to travel. It is close to every attraction. There is everything nearby. The shopping mall downstairs has everything. You can get lost when you walk around! Then the hotel service is also great. Basically, it responds to every request and the attitude is very friendly. When we first arrived, the front desk guy (work number 145) was very considerate to help us upgrade the room and sent a fruit plate! If you encounter any problems during your stay, call the switchboard and they will be solved! We all said that we will stay at Wanjiali next time we come to Changsha, and we will recommend it to friends who are coming to visit. It's really great! Everything is worth the price!
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6/9
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The hotel is in the same building as the Wanjiali shopping mall, and there is a subway station downstairs. When you get to the hotel, you will find that there are many floors, rooms and elevators. The hotel lobby is on the 26th floor, divided into two lobbies, northwest and southwest. The lobby is very large. The front desk staff 193 Xiaoxin checked in carefully and seriously, the service was very good, and the efficiency was very high. The room arranged was also good. Seeing that we brought children, we arranged a one-bedroom and one-living room parent-child theme suite with a big-mouthed monkey theme. The room bathroom is separated into dry and wet areas, and is also equipped with children's toiletries and slippers. The room is very bright and the bedding is very comfortable. If you have any questions, send a message to Xiaoxin and she will reply in time. The fruit plate sent is also very fresh. Living here can be said to be a one-stop service for eating, drinking, playing, shopping and living. It is worth recommending to stay. Next time there is a chance, I will continue to choose to stay in Wanjiali