The hotel is very cost-effective and very nice. It upgraded to a suite with a bathtub and a projector. The children had a lot of fun. The aromatherapy system of the hotel is also very good. It is my favorite smell. The service of the hotel is also good, and there are companions. The welcome fruit plate is really the best hotel I have stayed in Urumqi so far. You can see the sincere smiles of the staff everywhere. The Fanghua Restaurant on the third floor of the hotel also tastes very good. I ate there twice in a row. Oh my god, I was very considerate and gave the kids French fries as a gift. The fish head tastes really good. I’m going to have another meal before checking out😁
Facilities: The rooms are all intelligently controlled by Xiaodu, and the projection is very clear. The children have a great time playing. All facilities are complete. There are robots to deliver meals. The parking lot is also very large. It is right in the hotel courtyard. It’s really is very convenient
Hygiene: It is a newly opened hotel, the linen is perfect, and the bathtub is brand new. I told the front desk that I wanted to take a bath and they were given free bathtub film and bath salts. The children were very happy while taking a bath👍
Service: Let’s focus on service. Because I have worked at InterContinental Hotel for eight years before, my requirements for hotels are actually quite high😬. I have stayed in hotels in Urumqi many times. Most of them have good hardware and average service. The hardware with good service is average, and there are always failures in the hotel, but it is different here. The facilities and equipment are very new. Wherever you go, you can see the smiles of the hotel staff from the bottom of their hearts. Starting from the front desk, the front desk staff is very friendly. Ma's service is very enthusiastic and proficient. He always answers all questions. He also thoughtfully gave small toys to the children. Thank you very much. There are small biscuits, hot orange juice and black tea at the front desk. It is really considerate in winter😙. The concierge at the front desk Brother, the security uncle (the security uncle is really enthusiastic and opens the door for us every time we come in and out. He is very polite, but I forgot to ask his name😅), including the housekeeping supervisor I met, the lady who cleans the room, and There are several handsome guys and beauties in the breakfast room who are very enthusiastic. I haven’t experienced this kind of service in Urumqi for a long time. I hope it can continue.
Disadvantages: Maybe I have worked in a hotel and have some occupational diseases. I like to look around when I get to the hotel. I found some small flaws, but it does not affect the overall excellence. The safety evacuation icon behind the door is in the wrong room. This is a small problem. A small oversight, and the lower right corner of the screen after the projection is a little blurry. It should be fine after some debugging. Finally, although the drinks in the minibar have Xinjiang characteristics, it is recommended to change them (maybe I am tired of drinking from Xinjiang 😂 )
Overall, it’s a very nice hotel 👍. The hardware is very new and the service is very good. I will come here again next time.
Outstanding
1572 Reviews