Hotels Near Santaquin Overlook in Utah County

A very convenient hotel for the Provo area, basic but has everything you need. $50 deposit on arrival that might catch some people out

We had so many conflicting experiences with this hotel... We stayed here about 6 years ago and it was great. This time, mostly disappointing. We stayed here for a week - this time not for a wedding, but for a funeral. Check-in was fine and the room seemed good... until we raised the toilet lid and discovered that it had not been cleaned and in fact, was coated with what looked like the previous guest's diarrhea. We were exhausted from our drive, so didn't ask for it to be cleaned until the following morning (I know... gross). When I went to ask the front desk to have housekeeping clean it, the front desk person said ”I don't clean toilets”... as if I was asking HER to go up and clean the toilet. I responded ”ummm you look like a front desk person... maybe ask housekeeping to clean it??” Also that morning, our room started to smell like diesel exhaust. The source was some dude outside (we were on the 2nd floor) our window, letting his huge, backed in truck idle for at least 30 minutes, while the exhaust was pointed at the building. We were leaving at that point and hoped that the room would air out by the time we returned (which it did). While the guy's truck was idling, I noticed the hotel manager standing there for about 15 minutes, chatting with the guy (this fact will come up later). When we returned that evening the toilet had been scrubbed thoroughly, thank goodness. Next morning, once again, the room filled up with diesel exhaust from the truck parked below our window. My husband decided to go talk to the front desk about it. He talked to the manager, who basically treated him like he was delusional... that there is no truck idling below our window. When we left, I pointed out the manager and asked my husband if that was the person he had talked to about the truck, to which my husband replied ”yes”. I then told him ”that guy was talking (standing next the the truck while it idled) to the truck owner yesterday for at least 15 minutes... he knows that the truck was sitting there, pouring exhaust towards the building”. So basically, the manager lied to my husband. The hotel wasn't automatically sending housekeeping in to clean stay-over rooms, citing Covid as their reason. (you could get your room cleaned if you asked). I understand this, but if you're going to cite Covid to not do something that you normally do, maybe ask your staff to wear masks? During the entire week we were there, we saw only one staff member wearing a mask. Now for the good stuff: the breakfast staff was great. Very friendly and diligent to keep the area clean and stocked. The lobby was kept clean (even with some snow being tracked in) and tidy at all times. The hotel is very conveniently located by the I-15 and yes, the state liquor store. I had misplaced a necklace and thought that maybe I had left it in the room. When my husband called to ask if someone could go look for it, the front desk person was very helpful and kind, going up to the room

This hotel is amazing! However, one particular employee, Robin Sterling Estrada, goes out of her way to make it feel like home away from home! She keeps the food area clean and well presented! In all of our travels, we have never had a better breakfast buffet with such an interesting variety of items. Robin takes pride in what she does and what she does is done with the warmest smile! She greets everyone and engages with everyone as if she is part of the family. I don't believe that anyone is a stranger to her. I took my daughter to Provo to attend a program and after I flew home, Robin was kind enough to check in on her and make her feel loved! We only knew each other for a few hours when she kindly offered to do this1 Robin is definitely an asset to the Marriot organization but more importantly to the guests!

The good: First impressions with the elevator and hallways are not the best, but the room was very good, clean and comfortable. Rooms appear to have been somewhat recently updated. Staff mostly friendly and helpful. Very quiet, we heard no noise in our room the entire stay. The bad: Breakfast. Apparently it is stocked once at whatever time they begin and completely ignored thereafter. First come, first served about sums it up - if you get there later there is likely to be almost nothing. This happened to us twice in the four mornings, and one of those we weren't even that late! The ugly: As previously stated, the halls and elevators could use some work. The first night there we saw some shady types around, but no after that (other than van campers/livers in the adjoining parking lot). Rooms have many outlets but few USB ports - for 2022 that could be better.

Very nice stay at Hampton Inn in Orem Utah. Friendly and helpful staff especially Ashley went the extra mile to be helpful. Great location, we enjoyed the new Thai restaurant a block away, the golden coral is also good. We enjoyed the nice clean room, breakfast area and work out room.

Good location, very close to Utah Lake. The rooms are clean and tidy, especially in the rooms facing the snowy mountains. There are several snow-capped mountains and the scenery is very good. Breakfast is quite rich.

The room is pretty good, the bed is very comfortable, and you can see the snow-capped mountains directly when you open the curtains, which is very beautiful. But the breakfast was terrible