Pioneer53807009811
December 11, 2024
Hotel looks nice from outside, plenty of parking. Good location only 10 mins walk downhill into Valkenberg centre. 2 lifts avaliable. We stayed on the 1st floor, heard music noise from the bar but this didn't go on too late fortunately. The room had a strange, musty smell that was not nice. Bed conformable. Cold on arrival but did warm up when we turned the radiator up. Bathroom could do with an update. Shower gel and hand-wash provided in a dispenser. Evening meal was a buffet and the food was all very good but nothing was labelled. Hard to tell which meat to select as no idea what it was. Dangerous for anyone with food allergies, nuts mixed with the cheeseboard, eggs and fish in salads, no labels on any food items. The most annoying thing was the ridiculous token system for drinks. To buy drinks you had to purchase 25 tokens for €20. Only reason that it is not 20 for 20 is to make it difficult to work out what you are paying for each drink, no reason not to sell 20 tokens for €20 and adjust tokens' cost for drinks. We were told off for taking our own bottle of water into restaurant. Overall decent for a short stay but not sure I'd return