Venice Cannaregio 5-star Hotels

I chose a new hotel that is not on the main island for my adventure. Let me talk about it first: the hotel’s surrounding environment is pretty good, it’s close to the railway station, the hotel’s internal room facilities are also new, the cleanliness is quite high, and the front desk service is also warm. Let’s talk about improvements: the hotel provided free water on the first night, but did not provide it on the second and third nights. I subconsciously thought that the cleaning staff forgot to place it and ordered room service to bring the water. Oh, vomit blood. . . . . In fact, they can remind that there is a charge. . . I didn't tell us these details when I checked in. . . Breakfast is so-so, only some simple croissant, square slices of bread, biscuits, fruit drinks and the like, hot food needs to be ordered. It takes 20 minutes to walk to Piazza San Marco. I haven't studied how to ride on the water bus. It is not convenient to buy or take the elderly and children if you walk. People with good legs and feet are free. Anyway, my leg is broken. . .

We left the hotel at 7 o'clock in the morning, and the hotel breakfast started at 8 o'clock. I asked the front desk staff the night before that we couldn't make it in time for breakfast, and the gentleman said he would prepare it for us. The next day, each of us received a large bag of breakfast, including yogurt, juice, biscuits, cakes, and fruits. There were so many of them that we couldn’t finish them. We had to throw away the ones we couldn’t bring into the security check, which was a pity.

Beautiful stay, the place is truly gorgeous, it does justice to the price we paid. Breakfast nothing to say, excellent with extremely rich à la carte service. Excellent room with amazing frescoes, nice view and a very nice bathroom, shame about the restaurant closed at this time but we will definitely be back.

Phenomenal Venetian palace utilised as a hotel with a choice of rooms. We stayed in a junior Segrado suite, the room itself was decorated in traditional Venetian attire, and was well presented, comfortable bed and good cleanliness. Undoubtedly the highlight of the room though was the rooftop terrace accessed through stairs within the room, and provided views of the Grand Canal, and Venice by roof, absolutely wonderful. Only improvement for the room could be tea and coffee facilities, however you could always get hot water and cups from the restaurant/bar staff The hotel itself exudes Venetian character and wonderfully stately but yet unpretentious ambience. There are many communal rooms with fantastic decorative pieces aligning the ceilings and walls. The breakfast was good, and the waiters were all very helpful. The staff were of an exceptionally high calibre, very welcoming, no request too much, a special mention to Michael the night porter/front desk gentlemen who helped provide concierge services to us, recommended and booked some of our dinners for us as well as made recommendations on where to go during the day, a real shining star of the Ca’Sagredo team. Positioned on the grand Canal and almost centrally in Venice it is well situated for exploring the landmarks, side streets and reaching the public transport for exploring over islands. Overall a 5* rated experience, we would definitely stay again.

Where to even begin? This hotel is stunning; the staff is lovely and helped us book fun excursions and restaurants; the rooms are unique, beautiful and the beds are unbelievably comfortable; the breakfast is delicious; we had one of the best meals of our trip at their restaurant and we are still dreaming about the orange foam on their signature cocktail. Needless to say, we fell in love with this hotel, then with Venice. And will be staying here when we are lucky enough to return to this magical city.

The hotel is in a very good location, a 5-minute walk from the train station. Mornings are abundant. Disposable cups with hot water and ice are provided on the floor. The heating is sufficient.

Unfortunately not a 4 star quality hotel. The hotel as a whole smells of sewage. I booked because of its location to the bus and trains which was great, but it’s right in the path where all tourists pass so very busy. The room itself had two windows facing a dead end alleyway. The bathroom had no windows and the shower glass was only able to catch half the water. The room had barely any amenities including dusty stained ikea mugs that hadn’t been cleaned after the past use. The noise echoes from above and below in the room making it difficult to sleep. The best part was the breakfast and outdoor seating. Unfortunately just didn’t feel like it was worth the amount paid.

an excellent hotel with excellent service. We had 5 rooms reserved at the hotel. We left the hotel to go to Ravenna via the trains. We left our Apple air pods in of one the rooms. The gentleman from the front desk (morning shift - sorry I don’t remember his name) on his own walked over the train station, tracked us down and surprised us to give us the air pods. I travel a lot and have never seen such exceptional service. Literally, because of his level of exceptional service from when we checked in to now, we decided to change our hotels (when we return from the cruise) to stay again at The Carlton because of his above and beyond attitude. Thank you for your hospitality and outstanding experience from the point of when we first checked in.

Disappointed by the level of service and outdated hotel. For that very pricy 4 stars hotel, I would have appreciated a higher level.. the staff was not particularly friendly neither helpful. The room was very dark with casi no natural light, not renovated like the booking picture. The bathtub was broken, they send someone that didn’t care of it and said it was indeed broken, reception didn’t propose anything in exchange. I ended up trying to fix myself for 1/2h. Bit sad.. also the Jacuzzi/public bath or gym are not accessible for free. You have to pay and book ahead.. you would imagine it’s included in the price. Positive side: very well located in the center, in the main luxury street, explain the price I guess? The rooftop is really the highlight with beautiful sunset, where we drunk our complementary bottle. The breakfast is really good, one of the best so far. Will not come back, not worthy.

We arrived via Water taxi directly from the airport to the Canel Grande's private jetty and drinks balcony. If you can afford the €130 25 minutes journey, and are new to the city like us, it's amazing introduction. We felt quite the film stars! Our welcome was incredible. We got to the hotel very early - 9ish and our room wasn't ready, only to be expected. So we dropped our bags off and headed off to explore and get lost in Venice for the first and not the last time over the next 4 days we were there. Thank heavens for Google maps! Coming back around midday our room was still not ready, which gave us the opportunity to drink Aperol Spritz - the drink of Venice on the Hotels balcony while watching the water traffic on the Grand Canal by. Mesmerising... When our room was ready our baggage already there, along with a bottle of prosecco on ice, and hand written note wishing us a happy 35th wedding anniversary. We chose a room without a view which not only saved money, but made us go out and enjoy the city. The hotel has plenty of seating outside and in to enjoy the view anyway. It's is in a cul-de-sac, that makes it feel very private, as few people go down it. The room are in the Italianate Baroque style. Very clean and comfortable. The staff are impeccable, friendly, informed and helpful. It felt like a happy place to work. Note: Due to the small seating area inside, the excellent breakfast needs to be booked. The number 1 canal bus, a 3 minute walk from the hotel that takes you directly to San Marco Square. We only once asked for restaurant recommendation (La Patatina). This was the best of the best of meals we had in Venice. But at wine starting at €32 a bottle, expect a bill of around €110 for 2. From The Hotel is a marvel, we loved every moment were there. Over 3 days we walked over 25 miles, of this grand and historic city, saw great works of art in several museums and churches but missed much more. So, will we go back? Definitely. And Canal Hotel is where we will stay!