Best Hotels near Stazione di Venezia Santa Lucia, Venice

an excellent hotel with excellent service. We had 5 rooms reserved at the hotel. We left the hotel to go to Ravenna via the trains. We left our Apple air pods in of one the rooms. The gentleman from the front desk (morning shift - sorry I don’t remember his name) on his own walked over the train station, tracked us down and surprised us to give us the air pods. I travel a lot and have never seen such exceptional service. Literally, because of his level of exceptional service from when we checked in to now, we decided to change our hotels (when we return from the cruise) to stay again at The Carlton because of his above and beyond attitude. Thank you for your hospitality and outstanding experience from the point of when we first checked in.

The location is super conveninet as it is just near to the main train station. You dont have to drag your luggage or use the water taxi to check in your hotel. Downside is the 1st room was assigned to us is so smelly untill we couldnt take it and call to change another room instead. Luckily the customer officer on duty, he came to our room and take a look and agreed to change us to another room which was actually at the other building. We really appreciate that and he did apologized for what we encounter and give us a complimentary 2 glasses of wine. yet, so much time wasted on check in and check out process, and the hotel has got so much stair, even it bring you to the exact floor but there is still up and down stairs which you have to suffer to carry your heavy luggage in order to check in to your room. I guess thats how most of the European hotel being structured and designed but its so much hassle if u have a heavy luggage to travel around Europe. The 2nd room is bigger yet hot water dint work properly for the 1st night, i was shower in shirvering, and thats probably how i catch my flu! The kettle in the room after we boiled the water, there is a layer of Wax appear on the water surface, which I dont know why and it looks dirty to me.. hence I have asked to change the kettle too, and luckily they bring us a new one which fix the issue. Overall, if you are only loooking for the convenient and doesnt mind so much on the size of the room and comfortability, you can still go ahead with this hotel.

We stay in the junior suite for 2 nights. The room was spacious and well appointed with all essential amenities. The downsides were not having good view (facing the other building’s rooftop) and water pressure was weak and not hot enough. The bed and pillows were clean and comfortable. The reception staff were always friendly and helpful. The breakfast was good. Appreciated the covid preventative measures that the foods were served in the individual containers.

The hotel location is very nice, just a 5 minutes walk from the station of Santa Lucia. Venice is always adorable place to visit. The facility of the hotel Wasn’t a great one. Rooms dust were all over. The carpet was untidy, the bathroom was so small. One thing was nice is the guy at the reception name Alberto, he really is a good person and knows his job well. The lady in the morning is just fine no particular grading but Alberto makes job well done.

I was given a room with Canal view on 2 floor. Staff are helpful in general. 🏨 is just next to the pier ⛴ . There are a few restaurants around the area. Not really suitable for guests with big luggages or with small children because there is no lift in the 🏨.

Hotels situated close to large railway stations don't generally enjoy the greatest of reputations but this hotel certainly breaks the mould. Starting at the front desk (where else?), the professionalism with which this operation is run can be seen immediately. A warm welcome and despite arrival before midday, a room in readiness for us to drop off our luggage. Not a huge room but spotless - and I mean spotless enough to get approval from a senior officer of the grime police. No canal view but it's just outside the front door, if you come to Venice for that kind of thing. You cannot beat the convenience of the proximity to bus station (our arrival from the airport), vaporetto stop and the train station (our onward trip to Bologna). For what you pay for your stay here, you get value for money - not always something you associate with La Serenissima.

We had a very nice 3-night stay at the Venice Times Hotel. The location was perfect, the staff was friendly and courteous, the breakfast staff were exceptional, the room was very nice, bed was comfortable and shower was powerful. The coffee was good, and the breakfast, although plentiful with many choices and very tasty, was exactly the same every morning. It would have been nice to mix it up a little. We would have rated this hotel 5-stars if it weren’t for the bathroom. It is very narrow and almost impossible to turn around in. The shower did flood, but putting a rolled up towel on the floor prevented that. Even those two flaws were workable, but the steps leading to the bathroom were not. There was no handrail and could were dangerous, especially when the stairs got wet. Be very careful.

We arrived at the hotel early morning around 930am and the staff were so helpful informing us we had been upgraded to superior room free of charge and it was possible for early check in. Room was really lovely well presented quiet and comfortable. Good air conditioning. Quite a dark room as lack of lighting but all lovely. Bathroom toiletries nice and cleaned daily. Hairdryer in bathroom decent not like the normal low power ones you normally find. No tea and coffee making facilities but there was a fridge. Breakfast was delicious lovely selection of pastries, egg and bacon, cheeses, cereal and fruit and really good service. Nice English breakfast tea available too. Cappuccino was amazing. All staff were so friendly and helpful, think they Italians are just naturally lovely friendly happy people. Wish all British were the same! Anything we needed they offered advice and help. Our flight was cancelled and the hotel kindly offered us discounted room rate and we could remain in the same room. Breakfast was delivered to our room at 6am on request as early flight, nothing was too much! Excellent location easy 6 min walk to San Stae water bus stop line one which travels all over Venice! ATM 2 mins from hotel and little shop only 5 mins away. Venice was a delight and if returning would be rebooking this amazing hotel. Thank you for your kindness and hospitality whilst in Venice. Get booking you will not be disappointed!

I would definitely recommend this ho(s)tel to young people. All the team was kind and helpful, although a very few of them spoke italian. The location is amazing, San Marco and its beautiful surroundings easy to reach by vaporetto number 2 - by the way.. if you are planning to spend at least 2-3 days it‘s worth buying a Venice card. Our bedroom was absolutely clean and the mattress comfortable. Still I would have appreciated one more towel pro person… by the high rate we paid.

We stayed here for 3 nights prior to cruise. Desk and concierge service were excellent. The room was beautiful, spacious and well maintained. Location is perfect, just 1-2 blocks from St Mark’s Square yet in a quiet canal side location. Daily breakfast buffet was very good.