Hilton Garden Inn Birmingham SE/Liberty Park

Great

Nice and quiet. Friendly staff.

Friendly staff but dirty rooms. The bathroom was not properly cleaned. Someone had used the restroom without flushing and there was hair everywhere.

It was nice but the bathroom toilet was slow to flush. That’s about the only issue I had.

Clean and super nice place. Wasn’t impressed with the breakfast for the cost.

The staff at the front desk were professional and kind. The tables in the room and the sinks did not appear to have been cleaned. There were glass rings on various pieces of furniture. The beds were comfortable. For the price of the room you should not have to pay for breakfast; however, we had no problem paying for the 5:00 pm meal. This was a problem though because it still was not open at 5:25 pm. Thank you.

Motel experience was good. But what made it great was Michael the manager being super polite and attentive. Victoria the bartender was very friendly and efficient. Only thing that could be improved is the extremely loud locks on the room doors when they shut. (A problem on alot of hotels)

I have stayed at this hotel before and liked it very much, but this time was not the best experience. The room was not ready - maintenance caulking in the bathroom - despite the hotel not being very full and us arriving well after check-in time. There were stains on the sofa, the doors to the cabinets were crooked, the toilet was running, and there was water on the carpet and staining in spots. There was just a sense that the room wasn't guest ready. I provided feedback the next day and hopefully they will make improvements. I would also add that they probably would have moved us but we were too tired after a very long day of travel and had already brought all of our stuff into the room. I didn't discover the wet carpet until getting into bed and just put towels over the spots. The staff is nice overall and I wouldn't say don't stay here, but perhaps ask for a room that has been upgraded.