Novotel Wien City Reviews

The room and services of hotel are really good Recommended Even got a Valentine’s snack during our stay.

Very clean, excellent location and central to everything

Perfect hotel for business trip! The room is very clean and modern, with nice bathtub. The location is great, everything is within walking distance. Would be nice to have a hair conditioner in the bathroom, now there is only shower gel and shampoo. Anyway, I’m sure I’ll be back.

Utterly disappointed with the hotel. Other than the location that was really good, I did not expect a 4-star hotel that came with practically NO amenity in the room for me, and extremely poor service. 1. While I ustd that earlier check-in is subject to availability, at the very least the service staff could inform the housekeeping that there was someone waiting for earlier check-in, and check with them if they could release a room earlier for me. Instead, I was asked to come back to check at the front desk ‘every now and then’ to see if a room was available. 2. When I called for room slippers since it wasn’t made available, the housekeeper came with the slippers knocking on the door. Before I gotta open the door, he opened the door himself to enter my room! Thankfully I was ready to receive him, but that was quite a shock. Disappointing.

Best hotel, most recommended for family, friends, couples. Good location. Everything is nearby

Nice hotel, but I ask for one water bottle urgently for medicine, she reply me you need to check with reception.

Good location and great room. Very comfortable bed and clean.

Clean rooms and efficient service. Good for business trips in Leopoldstadt.

Great center location with friendly staff and breakfast was cool

Older hotel. The room is small and the facilities are average. It is separated from the inner city by the Danube River. The important price is cheaper. There are many Chinese restaurants around. Morning and travel is an acceptable option.

Close to the metro station. But it's not central

Simple and cozy hotel, very nice people at the reception. The buffet for the breakfast was not that great...would have been great to have hot meals like scramble eggs, baccon, and more fresh fruits.

Location isn’t perfect but good enough. The issue we had was that the heater didn’t work, it was just blowing cold air. They provided the oil filled heater which did help, so the service was good.

Under construction in front of hotel.every morning makes me crazy during staying. If noticed earlier i should not make the reservation here.