Best Hotels near Kristall-Wasser-Energie-Garten, Vienna

・Email correspondence: When I sent an email in the morning, ”Can you keep my luggage before check-in time?” I informed them of the arrival time, but after that there was no contact. If you are going to be absent, rather than asking about your arrival time, I wanted you to inform me that ”baggage storage is not possible” and ”staff will be absent until XX o'clock”.・If you arrive at the hotel 10 minutes before check-in time, 3 staff will be on standby at the reception. When I called out to him, the man who was the leader said, ”Please wait for 10 minutes.” He exchanges the same with each reservation customer who visits one after another. At check-in time (regardless of the order of arrival), they start distributing accommodation forms. If you want to use your time efficiently, even a non-professional would think that it would be better if you put a sign (postcard) and a lodging form on the counter that says, ”Please wait in the lobby until check-in time.” When I filled out the form and went to the counter, for some reason only one staff member was handling check-in. ”Wait in line”, so when I was waiting in line, he said, ”That customer (who wasn't in line) was first.” I handed over the order, but I was disappointed by the poor customer service, such as the morning email and the response.・No staff at check-out. It is a system to return the key to the small box prepared at the counter, but when you open the lid of the small box that is not locked, there are many keys of people who have already checked out. It is not a method of posting (cannot be taken out) like a post box. There is nothing to worry about in terms of security and personal information.・The location is in front of the station (the entrance is next to the bakery) so you don't have to walk, but Seestadt station is the end of U2. It takes about 30 minutes from the center of Vienna.・The guest rooms are standard hotel level, but the fluorescent colors of the indirect lighting are a little unsettling, and there is no free water, coffee or tea.

Convenient transportation, clean and hygienic, the hardware is Hansgrohe, small and exquisite, breakfast is very rich, I like it very much.

I book at the last minute so I did not have much information on the hotel. I was pleasantly surprised by the staff friendliness and engagement to the customers. They are nice, young, outgoing and eager to help. This is a very unusual hotel with a lot of activities daily mostly used by young professionals. The bar area is cool. I learn a lot about the city culture by chatting with the bartenders who make you feel welcome. I definitely will come back when I have another chance to visit Vienna. This hotel is underrated.

Four people, dad and three young adult children - we had four single beds which is rare. Found it hard to rate but pros were: great price, large room, four single beds. Cons: No safe for passports (only some rooms have one apparently which for a new hotel is poor), no kettle and noisy at night (near amusement park). The room was odd and they should have focused on practicalities versus funky (bathroom looks cool but the shower floods it. And room was very dark). Location necessitates transit but very close to a metro.

Hotel is clean and modern but that is about it. Where to begin. Very few amenities in the rooms. They do not automatically refill shampoo, conditioner, etc. Ihad to phone twice one day and wait for approx 45 minutes for housekeeping to come. When they did, they brought towels (which we did not need) but no shampoo or anything else I had asked for! Regarding Executive lounge… forget it!! Evening “cocktail” service starts at 17:30 and goes until 20:00 when they close.. virtually nothing on offer to eat. See pics. One type of red wine, one white and one rose.. They did have coke and water as well as two bio iced teas but nothing but nuts to eat the entire day….. The pics were taken on Friday Oct 7 at 17:39..9 minutes after opening… not a great selection but they expect people to pay for this!! Money back please!! How about the Concierge.. I wanted some assistance on Saturday with a local restaurant.. it was 15:30 and I was told that there was no-one. The Concierge had gone home!!! On a Saturday when the hotel is packed!! This is so not normal!!! Horrible Management all around.. won’t be coming back to this place anytime soon!! Future guests beware..

We booked a room for three people, without breakfast included. We arrived at 10 am with the intention of just leaving our bags in the luggage room, but they immediately gave us the room key because it was already ready. It was impeccable. The room was very clean. We slept well because the beds were comfortable and there was no noise during the night. It was good.

Quick check-in and location is just a 5-min walk from Wien hbf (Vienna Central Terminal). Clean room and bed, and good shower with shower gel. Remember to bring all other amenities eg slippers, drinking water etc.

The hotel is about a 10-minute walk from the train station. There are no restaurants or convenience stores nearby. If you are hungry at night, you can only go back to the train station supermarket to buy something to eat. One of the advantages is that the transportation is convenient.

Great location.. close to metro U1 and 8 mins on foot to the Wien Hbf (Vienna train station) I stayed in a shared dorm with bathroom and made good acquaintances. Clean bathroom and toilet. The dorms were very secure. The people at the desk were friendly and accommodating. All in all a great experience 😊

Hotel is just super !!! I will definitely go back to it !!! I didn't expect even that it was so super !!! Every photo that on the site it corresponds ! from staff to everything at a very good level hotel ! I have seen a lot of hotels there are more to compare but this really was delighted ! There is a desire to go back to them and rest and so I will ! huge room light ! clean ! Convenient soft bed ! pools ! jacuzzi ! hall ! huge territories ! in general , there are only advantages !