Family-friendly Hotels in Wengen

A lovely hotel. We booked a double room with mountain view; the views were amazing! The bed and easy chairs were comfortable, bathroom very good, lighting good (unlike in many UK hotels), staff were helpful. Food was great- We ate our evening meal there most nights even though we hadn’t booked full board. I need a gluten free diet and have never felt as well catered for in a restaurant as in this one! Everyday the chef would let me know what I could eat from the buffet. If there was no suitable main course he cooked me something! Most of the restaurant staff were helpful & attentive. It’s a bit of a trek up from the station so make use of the baggage shuttle (we didn’t and regretted it!)

The decoration of the hotel can be seen to be of some age, but it is very well maintained. We are on the top floor, so the roof is also made of wood. The whole room exudes the faint fragrance of wood. The bathing facilities are very useful, and slippers and soap are provided; what impressed me the most The amazing thing is the terrace, there are pictures. The hotel's breakfast is also very good. In addition to bread, cheese and yogurt, it also provides waffles, side dishes, eggs, etc. It is highly recommended to try pineapple juice and peaches, it is amazing. The hotel is almost a step away from the station, and the coop is right next to the hotel.

I've been coming to Regina for several decades. It has always been a home away from home. It is one of very few hotels that has managed to keep the luxury and allure throughout many years. They adhere to a very high standard on every level. For many it might feel antiquated, but if you're looking for something that is truly unique, that has stood the test of time and is not just another generic modern day luxury hotel, this is the place to be. There's not many hotels where you can sit in a lounge by a warm log fire, playing a board game while a pianist is playing. It's a hotel that is filled with history, warmth and kindness.

Hotel Falken The employed staff were wonderful, but we probably won’t go again. We had booked a south facing superior room with a balcony. The actual room was south facing with an amazing view, but the balcony was east facing and too small to use. Every evening on our return there were dead flies around a window – possibly due to nearby cows. We think the staff helpfully sprayed the flies daily – but why did they not get vacuumed up daily? A bigger problem was the never-ending creaky floors. We think due to the 1890s parquet flooring. Any movement around a bedroom during the night was a noisy nightmare for those below and around. We had a family above us with a baby for three nights who needed attention in the small hours. After the first night we raised the matter with the management and there was a little improvement as the family above tried very hard to be less noisy. We described the hotel as being shabby genteel – rather fitting for a previous reviewer calling the hotel Fawlty Towers. A plus for us was no television anywhere in sight. The food at breakfast and dinner was great and well presented – thank you. But suddenly on Saturday morning we found there was no dinner in the hotel that night or on the Sunday for which we had paid. (To be fair we were offered and accepted dinners at their very nice modern restaurant at the other end of Wengen – highly recommended.) On our initial arrival at Hotel Falken we were invited to sit in the lounge whilst the manager went to get us a welcome drink. How pleasant. Then she came and gave us a verbal list of meal-times, where and where not to put the key etc, etc, etc. Too much to take in after a 15-hour journey and could so easily have been in written form. This lady did not, at least to us, have a welcoming smile and was devoid of warmth. It was good to back in Wengen again.

The location is very good, just next to the Wengen station, no need to carry the luggage uphill to find the hotel! The view is also the best, you can see the Jungfrau and several other peaks, the waterfall of Lauterbrunnen can also be seen. Breakfast is average, European hotels are probably like this, nothing to eat. The hotel's own restaurant should be a Michelin-recommended restaurant. The dishes are OK, and you want to eat in advance. Service under the spit, the service attitude of the restaurant is OK, but the service attitude of the hotel front desk check in is really average, extremely arrogant ~