Hotels Near Canterbury Creek Gardens - Westlake in Westlake

#Praise#Convenient transportation, close to restaurants, close to shops, cost-effective, bedding comfort, room layout satisfaction

Very clean, the room is large, the kitchen is fully furnished

The rooms are designed in a classic style, the breakfast is good, the waiters are humorous, close to large supermarkets and many restaurants nearby, there are delicious steaks, and I will book again next time.

The hotel was in a good location, quick trip to stores & restaurants. The service was decent, staff sent texts, checking in during our stay if we needed anything. Besides the location, my main reason for choosing this hotel were the amenities, however, upon arrival we found the hot tub was broken along with the fire pit. Since the hot tub was down, I wanted to upgrade my room to include a whirlpool which was declined. It did the job of having a place to stay but for price & poor service for my birthday, the likelihood of my staying at Cambria again is very slim.

Wanted to give a 5 Star…but… Very friendly team, room on ground floor was quiet, clean and comfortable…breakfast buffet very plentiful and tasty. Responsive, safe shuttle to CLE, just a few minutes way. Really found this Holiday InnExpress to be a good place to stay….but, unable to get hot shower. Advised desk and at check out was advised that rooms on ground floor used to have jet tubs and you have to adjust shower water to near center, advised entire hotel will be renovated. No courtesy water bottles. Expectations as an InterContinental Ambassador were high….they came close.

My rating is based mainly on the hospitality of the staff. So when reading this keep that in mind. I decided to stay here before my trip to Punta Cana and while it does need some tender loving care the staff went above and beyond to try their hardest and accommodate with what they had. My first room had a Heating and Air conditioner that's when the fan started up sounded like the prop of a aircraft starting to turn. ( Hear the video below) As you can image sleeping that night was a little tough because even with turning it completely off it still had a protection mode where it would turn it self on and make the sound every 10 minutes. This rooms TV the sound was also muffled so I think the speaker was messed up. On the plus side the water pressure in the shower was amazing and the WIFI was incredible so good I was able to even use my VR while in the Hotel while is pretty rare. While all this was going on they did have a fire alarm go off but it was handled in a very professional manner and it was due to the heated pool and how cold outside it was. There was no fire just a fluke that the sensor falsely detected it so they were working on that today when I left. I spoke with Lisa at the front desk about the Heater sound issue and we tried to put me in a few other rooms but they all had some issues too one had a broken wheel to the desk table so it just fell and another didn't have the best wifi. I asked to just have the Heat/Ac disabled and I would try to work in the room without it. They did that and even offered me a space heater. This by the way is above and beyond for a hotel!!! After a bit I took Lisa up on this offer and eventually I got too cold and decided I should probably change rooms she found another one right next door it appeared everything looked great so I moved it wasn't till the morning I found out the shower door was misaligned so when you close it, it just opens on it owns kinda annoying but I know after letting them know about all of this I am confident these issues will be resolved next time. You can fix all this stuff you can't fix staff and their staff in my opinion are rock solid and I would stay there again for that reason alone. Breakfast I thought was really good too they have these Quiche's that they get from Gordon foods that are so yummy and they switch out the meat, have a waffle station along with multiple drink options and fruit. (see pics of this) The restaurant next door (I will do a separate review on) but they are also pretty amazing and if you stay here and eat there they give you a 15% discount so keep that in mind! Tips to the management to make this a great property: Fitness Room: Add Treadmill, Make filtered water colder Room 124: Fix shower door alignment Room 125: Fix desk wheel on table leg or fully replace Room 126: Fully replace HVAC with newer unit, replace TV In all rooms I would check for stained curtains and make sure you have mattress protectors LIsa needs a raise for the level of profes

My wife and I stayed at the Home 2 Suites by Hilton in Middleburgh, Ohio for a wedding. We were there for four nights in August and were very pleased overall. The staff was extremely friendly, and the rooms were clean and meticulous. The hotel offered a complimentary breakfast with a wide selection, including waffles, eggs, cereal, juices, coffee, and tea. There was also a nice gym and an indoor pool on the premises.

Room was large and clean; Bathroom was clean. bed was comfortable. Interesting design for storage of refrigerator. A common complaint I have of Courtyard Hotels is that the bottles of shampoo, conditioner, and shower gel that are mounted on the wall have horrible graphics. It is impossible to see what the contents are. We have to get our glasses and read the labels in very strong light. In this hotel, one bottle had come off the wall and had not been reattached. Also, this hotel had plastic cups and glasses. At least the hangers were ordinary ones, without the weird posts that have to fit into an attachment.