Top 5-Star Hotels in Whistler

Right at the ski resort, skiing is very convenient, ski in and ski out, the environment is very good, the front desk service is also very good, the room is cleaned promptly and cleanly every day, the basic facilities in the room are relatively complete, microwave oven, oven, refrigerator, coffee machine , water heaters, etc., you can simply eat hot food by yourself. It is very convenient and close to the town on foot. There are ski shops, supermarkets, bars, etc. I stayed for 3 days. I don’t know if it’s the spring break or the price itself is high. I didn’t know until I got the water bill after checking out. One day was 3199 Canadian dollars, and the other two days were 799 Canadian dollars. It’s convenient but expensive.

The hotel facilities are pretty good, but it's a very bad experience. I wasted 40 minutes checking in. No apology or compensation.

When I booked, I thought of a five-star hotel, and the reviews from previous stays were also very favorable. So I decided to pick it up as a two-day one-day trip to celebrate our anniversary. It is commendable that the service attitude is very good, which makes up for other shortcomings. Open the door and enter the hotel room. Of course, you can visit the surroundings. There are showers, bathtubs, cloakrooms, and terraces...all of which are spacious and comfortable. Hotel facilities include fitness room, ball room, swimming pool... and free 2-hour bicycle rental. However, in a five-star hotel, it is unimaginable that the spouts of the kettles in the rooms are full of fluffy scorpions. Maybe the people who stay in the room never use them, and the waiters ignore them. They go to the swimming pool. The small swimming pool is one-third of the pool𥚃 All the branches and leaves on the surface have no intention of falling into the water, so I had to soak in the water in the small pool with massage function. If you look closely, the water is spraying, so you don't fall into the water. Sitting on a low plane, you can see a lot of leaves floating on the water. Will not choose to stay again.

great location, right in the heart of the Whistler village, but parking is expensive, small outdoor swimming pool, there is an Old Spaghetti Factory for the kids to eat at the village

There are many good accommodations in Whistler town. I chose this one because of their decoration style, which is more artistic, and it is true! 1. The decoration is quite artistic, and the room layout is also very thoughtful, including a diy doll put on; a small animal on the bed when returning to the hotel; a little yellow duck on the side of the bathtub... Very interesting 2. There is a map of the town at the front desk, and the service staff will be very enthusiastic to introduce you to several service points in the town, and will also help you inquire about some activity items you want to know 3. Our double bed room is facing the street, it is quiet outside, but the sound insulation of the door is average, and the sound in the corridor will be clearer. 4. Slippers need to be brought by yourself. The smell of the three-piece bathroom set is very special. I like it 5. The hotel is in a good location. It takes about 10 minutes to walk to the cable car point, and the Olympic Fifth Ring Plaza is 1-2 minutes away. There are many choices for dining in the surrounding area. Of course, it is very convenient to walk to the center of the town and the surrounding area. 6. The hotel has its own parking lot, 21 Canadian dollars/night, and tax is added during settlement... Is a favorite hotel, recommended!

Facilities are average, Ctrip is affordable during the holidays, but after washing my hair in the morning, I found that the hair dryer was bad. It made me wet my hair to go skiing. It was really depressing, but the price was ok, the room was large and the fireplace was very warm

Terrible customer service. We are leaving early for the airport today, so we asked to pay the bill last night. A lot of confusion by Reception occurred before we got the final details …( we only had 3 extra items on our bill as well as the room- so, not a complicated calculation ) we then went back to our room to transfer money onto our travel money card to pay for our bill. My husband went down to Reception to pay- (a new person on Reception) paid the bill - Staff member asked if it was Debit /credit card - my husband said several times Debit card. Bill paid he returned to the room. A telephone call from Reception, to say he (Staff Member) had used the wrong machine to pay and could we come back to Reception to pay our bill. On checking our account the money had been taken out of our account plus extra !! The staff member made a mistake which meant our debit card was overdrawn, with extra USD$ being used to pay for this extra 24$ plus a fee!!! We were certainly not going to pay out an extra $2000+ bill! We went to Reception to sort it- tel calls made to head of Reception - no answer. I asked for the details of the Hotel Manager to which the Staff member ever said there wasn’t a Hotel Manager ?!!!! I knew they wouldn’t be available but wanted the name & number . He was very unhelpful- eventually he told me there was a Manager!! I rang his number (it is late by this time, so knew I’d be only leaving a message) only to be told that this person had not set up an answering service… really? A manager of 2 Pan Pacific hotels in Whistler… The staff member gave me the number of the head of Reception- I left a message on her answering machine to contact us - outlining our issues. We are still waiting to hear back….. This hotel is expensive- that we don’t mind if we are having a nice time, but we haven’t slept all night with the worry of this & us needing to leave early. Including taxes the room has cost 660$ a night. This very stressful incident has spoilt a special occasion trip for us - we are leaving for the airport very upset at the way in which we have been treated. Paying your bill should be the easiest thing in the world- it should come as no surprise to the hotel, as everyone has to do it! Staff training is obviously an issue that needs sorting - you speak to a different person every time- we still have had no reply from the Head of Reception, absolutely shocking.

The location of the hotel is quite good, right next to the gondola. If you drive, you have to pay for parking. Whistler's hotel rooms all have their own kitchens for easy cooking. Of course, the surroundings are also delicious, and it is good to find any one. The bed rolled down from a large cupboard, but the Queen size was enough for two adults to sleep.

Very close to the ski slopes, very convenient. Parking for one day is $ 15, and the valet parking service is chosen, $ 38, but it is more convenient to pick up the car the next day at 3pm. Check out the next day is 11:00 am, because the plan is to ski the next day, so get up early and check out, it is good to have luggage storage. It may be the reason for living on the top floor. It was a little noisy in the middle of the night. It was estimated that what kind of equipment was running and it was better to use earplugs. There are free fruit and boiling water services in the lobby. It is still a good choice to rest in the lobby after skiing, but it is better to stay for another night next time, otherwise it will be tiring to leave after skiing on the day.

Legends at Creekside is best hotel especially for families close to Whistler Village (7 min drive, 50 min walk, quick bus ride). Rooms: quiet, plush linens, full kitchen (large fridge & freezer), fireplace, washer & dryer with soap, TV in lr & bedroom, multimedia player to play music via bluetooth, cd or usb stick in lr. Hotel: kids play room (not open in covid times), outdoor pool & hot tub open, Dusty’s pub-type & apres ski restaurant around corner, secure ski lockers in lobby (ask for lock on check-in). Skiing: Creekside lift right around corner, handy ski rentals. When skiing down make sure you follow trail signs back to Creekside, or download via Creekside Gondola. Biking: fairly secure bike lockers on P2 (access to anyone with key card but can lock to secure metal bike rack).