Uhome Hotel (Wuhan Houhu Avenue Xingye Road Subway Station Branch) Reviews

I enjoyed my stay. The projector available in the room is nice for watching movies and definitely enhances the experience. The room is also clean and provides shower shoes so you don't need to walk barefoot to have a shower. Overall very nice for the price.

Great place to stay for a few days while visiting friends! Everyone at the front desk was super helpful!

A nice place but a little more improvement on the bathroom cleanliness , there was hair strands on the bathroom walls but the room itself was quite nice

Good room

The facilities are complete, the hygiene is very good, the service attitude is also very good, very good, the experience is very good

Because the air conditioner in the room was leaking, the bag on the table below the air conditioner and the electronic equipment inside were all soaked in water (the bag was dripping with water when I picked it up). I contacted the front desk immediately to deal with it, but they didn't come up. After more than ten minutes, I made a second call and they finally came up to deal with it. First, they said they would help change rooms and took away the electronic equipment that was soaked in water and used the front desk hair dryer to blow it out to see if it could be fixed. They said they could. Then they explained the situation to the platform and went out to play. In the meantime, the platform contacted me and said that if there was no problem with the equipment, the hotel would waive the first night's room fee. We agreed, provided that there was no problem with the equipment (emphasis added). However, after we returned to the hotel, the front desk staff told me that the equipment was still not fixed, and they wondered, "Isn't the problem solved?" The front desk contacted the manager and said that they could go and fix it for me. I just bought the machine a month ago (there are screenshots of the order). Do I have to take it to an unknown store to disassemble and repair it? I cannot accept this. I can only accept equal compensation or go to the original manufacturer for after-sales repair. Later, I complained to the platform again and the platform helped solve the problem. After the problem occurred, I did not feel the hotel's communication attitude throughout the whole process. Instead, the handling was delayed again and again. Friends who are not very lucky are not recommended to come here. If you encounter the same thing, it will be really bad. All the above events have photos, video and call records saved. If there is anything untrue, you can come to verify it.

It is definitely worth the money in every aspect. The sister at the front desk is also very nice and provides thoughtful service. The projection is very good and not stuck. The hygiene is also good and the sound insulation is also good.

The overall environment of the hotel is very good, the rooms are spacious and bright with good lighting, and the service is also good and worth recommending

The service is very good, the environment is also very good, the subway is not far away, parking is free, I stay here every time! There is also a projection, suitable for couples! Highly recommended! Really good!

Clean and sanitary, good location, I stay here often, there are many delicious restaurants around, you can order anything for takeout, the room is comfortable and sanitary, the service staff is very enthusiastic and happy to provide all kinds of help.

The room is very good and clean. There are many delicious restaurants nearby. Parking is convenient. The waiters are warm and thoughtful!

The hotel environment is good, there is the aroma of Luckin Coffee in the lobby on the first floor, the room is clean and not damp, there are some restaurants and supermarkets not far away, and there is an underground parking lot for parking.

The room is fully equipped, clean, sanitary and comfortable. The surrounding environment is quiet and convenient, transportation and food are close at hand, and the price-performance ratio is very high. The front desk service is very warm and thoughtful.

Facilities: There is also a refrigerator. It is really nice to have cold drinks anytime in the summer. Hygiene: It is quite clean. There is an auntie cleaning every day. Environment: It is in Houhu, very close to the subway, and there are many places to eat around, which is quite convenient. Service: The service is very considerate. Whether it is the front desk lady or the cleaning auntie, they are very responsible and have a good attitude. They will patiently answer any questions!