Four Points by Sheraton Xi'an High-tech Zone Reviews

A quality hotel stuck in an unfortunate location. Good service and kind people but when we stayed, the western menu was not available for lunch/dinner. The local Chinese food on the menu was average. However, breakfast had more international options and was good. The room was very nice.

The hotel access was actually blocked by a road construction but I could not find any information on the website nor in trip.com. On top of that hotel staff did not say anything when I checked in nor that they show their regret about the inconvenient I had.

Nice and comfortable hotel. Air conditioner kept the room comfy. HDMI ports were turned off on the TV, but after a call to the front desk, they sent a tech to enter the password on the tv to allow HDMI connections. The restaurant was okay but not the service. People seemed confused. Even when I tried to use Chinese, it didn't help (I can order fine in Shanghai, but I lack the northern accent). And instead of just giving me a good menu, they had 3 different people come to me. The bar downstairs was often not staffed and they didn't have cold drinks. No cold beer. Warm beer with ice in it. Was there for 4 nights... Only once was there cold beer, and that's when other foreigners told them to put the beer in the refrigerator.... And it ran out. Location is middle of nowhere. They are building up the area, but currently... Nothing. Can't walk anywhere to get cold beer or whiskey. No easy late night delivery. The kitchen closes at around 10pm, so if no food by then... Out of luck. It would be nice if they had a 24 hour menu, even if just dumplings or instant ramen. Nothing fancy, but the ability to get food later in the night would be nice. I think this hotel can succeed once the area surrounding it is built...also once it's staff is trained to a higher level. It's a new hotel and will take time... But just the simple act of having some cold beer in the refrigerator would be a great step forward.

Modern life is busy, and people often travel to other places to handle things, whether business or personal. The most important function of staying in a hotel is to make you feel stress-free, comfortable, quiet, and relieve fatigue. I have stayed here many times.

The hotel has a grand appearance, and the atrium metal patchwork art background wall is elegant and exquisite, leaving a deep first impression. The room is spacious and bright, the decoration is simple and stylish, and the bedding is comfortable. During the stay, I encountered some minor problems, and the feedback was promptly solved by the front desk mate Qiang Yao. The service was warm and thoughtful, and it was extremely efficient from check-in to various needs. The subway entrance around the hotel is convenient, and it is definitely worth choosing to stay again.

In late December in Xi'an, it was a very cold day, but there were flies in the room, flying around the room, and sometimes landing on my face and eyes. I called the front desk, but after a long time, no one gave me a reasonable explanation or solution.

I took my child to take an exam. The hotel is opposite to Xidian University, which is very convenient. It is very close to the subway entrance. The room is spacious and bright, with complete facilities, clean and tidy. The service is warm and thoughtful, and the breakfast is also good.

The hotel has a warm front desk, complete hardware facilities, a quiet environment, a strong bathing water flow, and a good experience. The paper products used are Kleenex. The buffet breakfast is a combination of Chinese and Western. The entire floor-to-ceiling glass provides sufficient lighting for the desk in front of the window, which is probably in line with the needs of academic exchanges or forums at the nearby Xidian University and Xi'an Medical Center. So this hotel is most suitable for business and tourism. There is a Line 6 subway nearby. If you go to the Bell Tower, it takes about an hour to drive. As far as Xi'an transportation is concerned, it is convenient to have a subway.

The service is super good. The ladies and brothers on duty at the front desk at different times are all very polite and considerate. When the takeaway is delivered, there will be a robot to help deliver it. The environment is great and the interior environment is very design-oriented. There are bus stops and subway stations just outside the door. The room also makes people feel warm. It is a very cost-effective hotel and the room is very clean. The service is also very good. I will choose here next time.

The room is OK, it's quite big, the hygiene is good, and it's not far from the subway station. The only thing I'm not too satisfied with is that the TV can't cast the screen. I heard that Marriott hotels are the same. Well, I can only hold my phone to watch TV series

It was my first time staying at Four Points Sheraton. The location is a bit remote, but the service is really good. The check-in at the front desk was very enthusiastic. The whole process was very professional and attentive. The room decoration style is very simple. I like it very much. The bed is very comfortable and the sanitation is also clean. You can play billiards in the lobby bar. It is very convenient for office and discussion. It is very nice. It is a little far from the company, but the hotel experience is great. It is worth choosing.

The Four Points by Sheraton Xi'an High-tech Zone Hotel is conveniently located around the area. It is a 3-minute walk to Metro Line 6. I personally feel that it is very convenient to go to tourist attractions or shopping malls. The rooms are clean and tidy, very warm, like home, very detailed and attentive. What is even better is the hotel staff. No matter when and where I meet them, they are very considerate and polite. The front desk service is timely, and the needs raised can be solved quickly and properly. This meticulous care makes me feel at home, like going home. Highly recommended [Moon]

I stayed at the Four Points Sheraton in Xi'an on a business trip. It was a surprise. Although the surrounding area is under development, it is close to the subway and a 3-minute walk away. It is also very convenient to take a taxi. It happened to be close to the meeting place, so I chose this hotel. The hotel also happened to have a team staying there, but the service of the hotel staff was not discounted. It was still very considerate. The room was clean and tidy. The room lady I met in the corridor was also very polite. The breakfast was also delicious. It was a very good stay experience. Next time I have the opportunity to come to Xi'an, I will choose to stay again! ! !

I often come to Xi'an for business trips. I found that Xi'an also opened a Four Points Sheraton Hotel. Because I like Four Points' craft beer, I came to experience it. The front desk enthusiastically introduced the room and related services provided to us, and provided a baby bed for the child free of charge. The other staff of the hotel are also very enthusiastic and have a strong sense of service. Special thanks to the front desk manager for arranging a high floor with a good view and a large room. He also invited me to taste freshly made coffee in the lobby bar. In addition, he recommended Xi'an's food and attractions. It is very reliable. Every recommendation is delicious. It is a very good stay experience. Thank you again!