Qingmu Bojin Hotel (Xi'an Bell Tower Metro Station, East Street) Reviews
Qingmu Bojin Hotel (Xi'an Bell Tower Metro Station, East Street)
No. 345 East Street, Beilin District, Xi'an, Shaanxi, ChinaView Hotel Details
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Qingmu Bojin Hotel (Xi'an Bell Tower Metro Station, East Street) Guest Reviews
4.5/5
Good
659 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(659)
Positive reviews(623)
Reviews with photos/video(252)
Convenient location(128)
Easy to get around(124)
Friendly front desk staff(90)
Delicious breakfast(80)
Close to metro(75)
Many amenities(28)
Would stay again(24)
Awesome gym(5)
Negative reviews(36)
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Family
8 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Second stay. The hotel has a good location, near the Bell Tower and Xi'an North Railway Station. The room is spacious, clean and comfortable. The hotel staff are enthusiastic and attentive. The young lady and brother at the front desk are considerate and patient. It feels very warm. There are breakfast coupons and breakfast is provided. The breakfast is hygienic, rich in variety, and tastes good.
Original TextTranslated by Google
Response from Property: For a short rest, I believe that the guest rooms we specially prepared for you will satisfy you. Providing enthusiastic, friendly, warm and professional services is the work requirement and the most affectionate confession of all Mumu employees. Mumu has always insisted on giving Your best, Mumu will always be here waiting for you to come home! I love you(๑′ᴗ‵๑)I Lᵒᵛᵉᵧₒᵤ❤
Guest User
Fashionable Deluxe Panorama Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 17, 2024
I have stayed here many times. The front desk service is very friendly, the room is clean and tidy, the bed is comfortable, and the breakfast in the restaurant is more to my liking. Overall, I am very satisfied. I am very satisfied with the Hanfu recommended by the lady at the front desk. I like it very much [strong]
Original TextTranslated by Google
Response from Property: Thank you for giving us the 5-star review. Every detail of ours is designed with great care for you. Your happiness in your stay is our greatest satisfaction. We will continue to adhere to our high-quality services and provide guests with a comfortable stay. , warm accommodation environment, looking forward to your visit again, and wish you a happy life
Anonymous User
Superior Room (2 beds)
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 11, 2024
It is my first time to stay in a hotel. The environment is very good. The room is clean and the facilities are well-equipped. The front desk service is very enthusiastic and the attitude is particularly good. The breakfast is quite unique. There is a snack street opposite the hotel. It is very convenient to various tourist attractions. It is about 3 minutes away from the subway. I am satisfied. Recommended It is very convenient for friends in need to book
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and appreciation! I am glad that Qingmu Platinum Hotel can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. Looking forward to experiencing it again!
521618188
Superior Double Room
Stayed in Mar 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Mar 8, 2024
The hotel is located on the main road of Bell Tower East Street. It is very close to the subway station. It is very convenient to travel. The service attitude at the front desk is very good. The recommended Hanfu makeup is also very good. The hotel room is very clean and the stay is very comfortable. I will choose Qingmu Platinum next time I come to Xi'an
Original TextTranslated by Google
Response from Property: In millions of years, you meet what you meet; in millions of years, in the boundless wilderness of time, you happen to catch up, neither a step too early nor a step too late. Meeting at the right time is fate. Let us join hands to continue the fate. We look forward to your coming again. Qingmu Platinum Hotel wishes you a good mood every day.
Guest User
Guestroom - with View (Double bed)
Stayed in Mar 2024
Solo travelers
21 review
5.0/5
Outstanding
Posted on Mar 3, 2024
The hotel is located in the main street of East Main Street in the city center. It is very convenient to travel. The room is clean and tidy. The service attitude at the front desk is very good. The recommended Hanfu makeup is also very good. The price is cheaper than online and there is no hidden consumption. When you come to Xi'an, you must wear Hanfu to experience the style of the ancient capital.
Original TextTranslated by Google
Response from Property: In millions of years, you meet what you meet; in millions of years, in the boundless wilderness of time, you happen to catch up, neither a step too early nor a step too late. Meeting at the right time is fate. Let us join hands to continue the fate. We look forward to your coming again. Qingmu Platinum Hotel wishes you a good mood every day.
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Mar 3, 2024
The hotel room is very clean. The front desk staff has a very good attitude. They are very polite and friendly. The surrounding area is very convenient. It is very close to the subway and the clock tower. It is convenient to travel. In short, it is very good. Highly recommended.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and appreciation! I am glad that Qingmu Platinum Hotel can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. Looking forward to experiencing it again!
cannie87
Superior Room (2 beds)
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 16, 2024
The sanitary facilities are in place and the bathroom is clean. The front desk saw that we brought a child and upgraded us to a family room for free. Thank you very much. They are thoughtful and considerate for customers and make them feel at home. Needless to say, the location is in the city center. It is close to the subway station and has convenient transportation. The front desk can also help us with our tourists’ inquiries one by one. If I have another chance next time, I will stay at their house.
Original TextTranslated by Google
Response from Property: For a short rest, I believe that the guest rooms we specially prepared for you will satisfy you. Providing enthusiastic, friendly, warm and professional services is the work requirement and the most affectionate confession of all Mumu employees. Mumu has always insisted on giving Your best, Mumu will always be here waiting for you to come home! Love you (๑′ᴗ‵
Anonymous User
Special Queen Room
Stayed in Feb 2024
Other
2 review
2.5/5
Posted on Feb 24, 2024
The location is indeed very good. You can see the clock tower when you go out. It is very close to the subway entrance and it is very convenient to travel. This is probably the only advantage, however! The room is cold, and the central air conditioner makes strange noises. It’s still late at night, and I can’t bear to hear the sound of the air conditioner. You feel hot after blowing on it all night. I only listen to you work, but I don’t see you going out. It’s still cold everywhere. I cover my head. When sleeping, I dare not show my head!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe Comfy Family Friendly Room
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 5, 2024
The hotel is in a good location, just outside the East Street. You can truly experience the splendor of Xi'an's sleepless city. The subway station is very close, and it is also very convenient to choose the subway to go to scenic spots. The hotel room is neat and clean, and it is cleaned every day. The receptionist is patient and meticulous, which makes our stay in Xi'an great. A lot of extra points for traveling.
Original TextTranslated by Google
Response from Property: For a short rest, I believe that the guest rooms we specially prepared for you will satisfy you. Providing enthusiastic, friendly, warm and professional services is the work requirement and the most affectionate confession of all Mumu employees. Mumu has always insisted on giving Your best, Mumu will always be here waiting for you to come home! I love you(๑′ᴗ‵๑)I Lᵒᵛᵉᵧₒᵤ❤
Guest User
Deluxe Queen Room
Stayed in Jun 2023
Business travelers
2 review
2.5/5
Posted on Jun 21, 2023
I usually rarely comment, but this hotel is quite speechless! 1. I arrived at around eight o'clock in the evening, and I was told that I didn't do a good job of hygiene! 2. It’s very noisy on the roadside! 3. The deluxe double bed room given does not match the picture. It is indeed the same as the superior double bed room that is fifty or sixty cheaper! Tell me that the difference between luxury and high-end windows is the difference! I spent dozens of dollars more just for a noisy window? 4. On the second night, there was road construction, and it was noisy at 2 o'clock in the morning. I called the front desk and said, there was nothing we could do! 5. I wanted to issue a special ticket on the day I left, but the service at the front desk was extremely poor. They said: You can issue a special ticket yourself without making an appointment. No!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and review. Thank you for your valuable opinion. As a service industry, we always believe that software services are more important than hardware facilities. We sincerely apologize for the unpleasantness caused to you this time. In the future, we will definitely strengthen the training of employees, further improve service awareness, improve service quality, and truly provide guests with "satisfaction and surprise subtle services"! Mumu can help you arrange a room with a different layout next time you stay. We sincerely look forward to your visit again to test our progress! I wish you happiness every day~
Xiaoxiaoxiaoxiaoran
Featured Deluxe Room (2 beds)
Stayed in Mar 2023
Couples
7 review
1.0/5
Posted on Mar 4, 2023
First of all, I stayed for two days. On the first day when I checked in, I asked the front desk about the window in the room. The front desk gave an ambiguous answer and even rolled his eyes at me. After I entered the room, I put my things and went out. Then I came back at night and saw that there was a fake bed on the bed in the room. I called the front desk about eyelashes and a boy answered the phone and said that it was normal. My girlfriend sometimes puts on false eyelashes and they stick to me. How outrageous is this? This answer asked if I could change rooms. The first thing I said was to change the sheets and quilt covers. It was too late and I wanted to rest quickly, so I asked if I could change the room. At first, I was told that the room was full. After a while, I was told that there was a room to extend my stay the next day. We changed to a twin bed. Not to mention, there was something wrong with the sheets. The sound of the sewer was loud. Then The soundproofing is also very poor and I won’t stay here again. I hope everyone can avoid lightning! 🤬🤬🤬
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe Queen Room
Stayed in Aug 2023
Family
11 review
2.5/5
Posted on Aug 6, 2023
The next day I decided to change to a room not facing the road, and it was quiet at night. But we agreed to check out at two o'clock, but the room card was disabled before it arrived. It's fine if you don't allow early check-in, but you can't deactivate the room card before check-out. The experience is too bad! ! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Mumujia is located in a prosperous area, with the excitement and convenience of the city. Check-in on the website is at two o'clock in the afternoon. If you come to a room, you will be processed as soon as possible. All hotels degauss the room card at 12 o'clock. The hotel's 24-hour front desk is at your service. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance. Looking forward to visiting again!
Guest User
Deluxe Queen Room
Stayed in Jul 2023
Family
1 review
2.5/5
Posted on Jul 21, 2023
The effect of gout is particularly poor if the room is damp. But the child said not to give bad reviews for breakfast. There is no need to find a breakfast shop when you are on the road. The hotel is more considerate in this regard. Finally, I hope the hotel can improve
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. The breakfast is very rich. Thank you for your love. It is luxurious and has extra-large exterior windows. The ventilation is quite good. Your valuable opinions are very important to us. We will inform the relevant departments to improve the service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe Queen Room
Stayed in Jun 2023
Family
10 review
1.5/5
Posted on Jun 25, 2023
Not a very satisfied stay! It makes me greatly question the hotel rating in Xi'an! Can this also be four stars? well!
1. There is a damp smell when the air conditioner is turned on, which is very loud! Some rooms also smell very strong!
2. The sound insulation is very poor. You can hear all kinds of sounds in the corridor very clearly. If you don’t have good sleep quality, don’t choose it!
3. The pipes in the bathroom and the bathroom upstairs kept making noise, making it difficult to sleep!
4. Breakfast is too bad! I paid special attention to breakfast and came here after seeing good reviews. However, it was so bad! The variety is pitiful! The portion size isn’t much either! I was really fooled!
It’s really a failed choice. I wonder if other people at the same level in Xi’an also get good reviews? What a disappointment!
Ah, it's not all bad. The location is quite good, very close to the Bell and Drum Tower and very close to the subway entrance.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Deluxe Queen Room
Stayed in Jan 2023
Family
5 review
2.5/5
Posted on Jan 27, 2023
Hygiene: Still very clean
Environment: It’s not like a luxury hotel. It’s at most a comfortable hotel with plenty of fitness equipment. Don’t stay in rooms 01 and 02. They face the street. Tour groups gather across the street early in the morning, making it uncomfortable to sleep.
Facilities: There is definitely something wrong with the air conditioner. It cannot heat up at all, and it will automatically jump in the middle of the night. On the first night, I felt that there was something wrong with its operation, but on the second night, it was confirmed that there was a problem with the facilities. There is also a slow flow of hot water from the faucet.
Service: Guests who check out are not guests
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!