Xi’an Hua Qing Palace Hotel & Spa

Xi’an Hua Qing Palace Hotel & Spa Reviews

Xi’an Hua Qing Palace Hotel & Spa

No.038 Huaqing Road, Lintong District, Xi'an, Shaanxi, 710600, ChinaView Hotel Details
Xi’an Hua Qing Palace Hotel & Spa
Xi’an Hua Qing Palace Hotel & SpaXi’an Hua Qing Palace Hotel & SpaXi’an Hua Qing Palace Hotel & Spa
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Xi’an Hua Qing Palace Hotel & Spa Guest Reviews

4.8/5
Excellent
1151 review
Verified reviews
Location4.9
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1151)
Positive reviews(1141)
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Classy environment(228)
Delicious breakfast(100)
Tasty restaurant(58)
Close to scenic area(41)
Garden view(19)
Luxurious(15)
Average lighting(14)
Negative reviews(10)
Expat
Boutique Room
Stayed in Sep 2024
Solo travelers
120 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Just 45 minutes out, Lintong is an amazing area. The small group trek turned into a solo overnight stay. The Hot Springs, food, rooms, service, and Property are amazing. One to one assistance from the Hotel staff. Thank you so much!
6/12
Response from Property: Thank you for choosing and staying, Huaqing Hot Spring has been flowing for 6,000 years, rich in minerals, thank you for your recognition and love of the hotel, and look forward to your next stay
Superdeshy
Hot Spring Room (Double Bed)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Our experience at the Spring Hotel was absolutely wonderful. Every staff member we encountered was accommodating, warm, and genuinely seemed to work from the heart. The level of care and attention we received made our stay truly special. It's clear that this hotel values its guests, and we can't wait to come back. Highly recommended!
Guest User
Premier Room (2 Beds)
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The service and facilities of the hotel are great! Location is great for visiting 兵馬俑and 華清池 。 The kids just love the outdoor onsen and in-room onsen pool.
Response from Property: Dear guest, receiving your praise, my friend and I are very happy. Thank you very much for your praise of the hotel's service, l will share your praise with theteam members, I believe that you will be as inspired as l am after learning, and also recommend to you our Royal School activities every Saturday, according to different seasons and different periods of custom DIY, welcome you and your family children to stay again experience.
Guest User
Premier Family Friendly Room (Queen bed)
Stayed in Feb 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Feb 23, 2024
This place was absolutely fantastic, location was within Huaqing palace, beautiful old architecture, the staff were exceptional, so friendly and helpful. The breakfast buffet had a very good selection of both Chinese & Western food to suit everyone. Guests can enjoy the beautiful hot pools every night. The only downside was that the palace has an outdoor show several times a night and the sound is quite loud, we had to wear ear plugs to fall asleep. Otherwise we thoroughly enjoyed everything about this hotel.
Response from Property: Dear guest, we really thank you for choosing our Hotel!Huaqing Palace Hotel & SPA is located at the foot of the Mount Li,The hot spring is unique and precious,since it owns 6000 years history and was loved by Chinese ancient Emperors.the restaurant of Hotel with deep Chinese culture,serves a great selection of delicious cuisine,We deeply apologize for imperfect accommodation experience,Your feedback is very important to us,which is the driving force of our unremitting efforts to improve the quality of service!We are looking forward to your visit again!
Guest User
Boutique Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 25, 2024
Beautiful luxurious room, in stunning palatial hot springs surroundings. Fantastic customer service, especially one receptionist (WeChat ID ********), both during our stay and afterwards. The room rate included -a superb buffet breakfast, -bathing in hot spring water in our private bath all ready for us when we returned from the Song of Everlasting Sorrow show (booked on the day via the hotel when no seats available via trip.com etc.) -hotel staff with a dragon lantern escorted us to & from the show -entrance ticket to the Tang palace & baths all day including arrival & departure days - 2 hour Tang hanfu photoshoot( makeup, dress & some photos). We paid ¥54 for husband too. -hotel hot springs. Treated royally. Excellent value¥150 room for 2
Response from Property: Thank you for your stay and good reviews, and thank you very much for your love of the hotel, staying at Huaqing Palace Resort and SPA and feeling the culture of the Tang Dynasty,Enjoy the royal hot springs, Xi'an welcomes you back again!
Dr Mahdi
Premier Suite (Double bed)
Stayed in Nov 2023
Couples
25 review
3.2/5
Posted on Nov 26, 2023
The Chinese brand hotel is not good for foreigners, because they can’t speak English and they don’t give you good service like international hotels. At first they used google translate to talk with me, at second the price isn’t fair with services
Response from Property: Dear guest,We really thank you for choosing our Hotel!We deeply apologize for imperfect accommodation experience,Your feedback is very important to us,which is the driving force of our unremitting efforts to improve the quality of service!We are looking forward to your visit again and sincerely thank you for your support and love for Huaqing Palace Hotel & SPA!
Garnet lee
Boutique Room
Stayed in Sep 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Sep 19, 2024
This is the best hotel in Xi'an. If you go to Xi'an, you must come to Huaqingji~ I didn't speak Chinese well, but the staff was very kind and tried to help me with anything. The moment I entered the lobby, I felt like I had time-slipped to the Tang Dynasty. The sights throughout the lobby were delicate and beautiful! I really enjoyed the service of taking me to the restaurant where I had breakfast and the hotel in a small car. The breakfast was also delicious. When I went to the Jang Hanga performance that I had booked in advance, they brought me to the performance hall with a lantern. I felt really treated and it was fun~ I booked in advance, but I think the hotel also handles Jang Hanga reservations, so please ask them. Thanks to you, I had a fun Chuseok in China. Thank you for the mooncakes you gave me as a gift! I will go with my family next time❤️
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6/15
Response from Property: We are very happy that you spent the Mid-Autumn Festival at our hotel, and we sincerely appreciate your recognition of our hotel, and our hotel reception team will pick you up and take you to the performance venue, and we appreciate your love for our hotel, and we look forward to seeing you next time.
Anonymous User
Hot Spring Room (2 Beds)
Stayed in Oct 2024
Family
4 review
4.7/5
Amazing
Posted on Oct 5, 2024
The hotel facilities are a little old and can be improved. The hotel staff and various services are very good. Whether it is hot spring bathing, Huaqing Palace, or Song of Everlasting Regret, it is a very good experience. I especially want to mention the hotel's exclusive Jinghong travel photography. The technology is very good. You can negotiate the package in advance (you won't regret it). Next time I go to Xi'an, I still want to find them to take pictures. I highly recommend it~~
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Guest User
Premium Duplex Family Suite (Double Bed)
Stayed in Sep 2024
Family
12 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The hotel is located in the Huaqing Palace scenic area. The environment is elegant and comfortable. It happened to rain heavily and the temperature dropped during the two days I came. The hotel thoughtfully made brown sugar ginger tea and sent it to me. Thank you very much. In addition, the hotel also helped me buy a good seat in the first row of the central area to watch "Song of Everlasting Regret". I don't have to worry about it. It's so convenient!
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Guest User
Premium Hot Spring Room
Stayed in Sep 2024
Family
7 review
4.8/5
Amazing
Posted on Oct 2, 2024
Two days before the National Day, I stayed at Huaqing Yutang Hotel, and I could go to Huaqing Palace for free. I watched the Song of Everlasting Regret at night. Someone led the way. The hotel service was great. When they saw that my shoes were wet due to the rain, they sent me a shoe dryer. During the day, I went to the Lishan Cableway in the back mountain and saw the Laomu Palace. The hotel's soup was very comfortable, and they also sent Tremella soup and fruit. The food at Yushanyuan was delicious, the gourd chicken was especially good, and the desserts were delicious. The breakfast was also good.
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6/9
Response from Property: Thank you for your praise and recognition! Huaqing Imperial Hot Spring is located at the foot of Mount Li, on the foundation of Huaqing Palace. This hot spring originates from the Huaqing Hot Spring, which has a history of more than 6,000 years. For thousands of years, the fragrance has been inexhaustible, the temperature is constant throughout the four seasons, and the quality is extraordinary. "There are more than 3,000 hot springs in the world, but Huaqing is the best." Its historical status and cultural relic value are among the best. Huaqing Imperial Hot Spring has devoted itself to excavating and restoring the national bathing culture, allowing you to have a deeper understanding of the unique charm of the Imperial Hot Spring and the cultural essence of health preservation in the Tang Dynasty. Thank you again for your appreciation, and I hope to get your full score next time. I look forward to serving you again!
Guest User
Premium Duplex Family Suite (2 Beds)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Stayed for three nights and the hotel was overall very nice. The hot spring water quality is particularly good. The staff are extremely attentive. The details are done right. The complimentary fruit is very sweet, and the soup at night is also delicious. The 12-year-old daughter and 81-year-old grandmother also participated in the filming of Jinghong Travel. The shooting experience was very good. Tourists passing by all praised my grandma’s makeup, making her look like the matron of the house. The old lady was very happy. The film output is also good. Thanks. I will use it next time when my daughter is older.
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Response from Property: Thank you for your choice and praise! The photos are indeed graceful, solemn and generous. I am very honored to receive your full praise. Huaqing Yutang has always been adhering to Huaqing's honorable service concept and sincere hospitality. Your words are the greatest affirmation and encouragement to us! All our meticulousness and thoughtfulness come from our care for you. We are very happy that you are satisfied and comfortable with your stay~ We have agreed to see you there!
Xia Summer
Hot Spring Room (2 Beds)
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Oct 1, 2024
A very beautiful hot spring hotel, right inside the Huaqing Hot Spring Scenic Area. There are fresh fruits in the room every day. The staff will come to prepare hot spring water and hot sugar water in the evening. It is very comfortable to go out and play during the day and come back to soak in the hot spring at night. My family goes to Huaqing Hot Spring for a walk every morning. They can come and go freely. The hotel is at the foot of Mount Li. The cable car of Mount Li is right next to the hotel gate. It is very convenient to walk 20 meters. The public hot spring is very exquisite and not crowded. It is a great experience. You can book tickets for the Song of Everlasting Regret directly at the hotel. The staff will take you there and then pick you up. I hope to have the opportunity to stay here again in the future
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6/9
Response from Property: Thank you for choosing and staying! Huaqing Yutang is located on the foundation of Huaqing Palace at the foot of Lishan Mountain. It has a Chinese minimalist design and a generous layout. It has a variety of room types and sizes, meeting the housing needs of guests of all levels. You can experience Yishan once during your stay. The built outdoor hot spring Baoji Pond allows you to feel the spirit of nature. You don’t need to queue for the evening performance of Song of Everlasting Sorrow. The staff will transport you to the performance venue with palace lanterns to ensure your viewing experience! Thank you again for your recognition of our services. You are welcome to bring your family and friends to the hot springs again!
Farrahrrah
Boutique Room
Stayed in Sep 2024
Family
30 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Blow this hotel up! The overall experience is one of the best I have ever experienced in the country~ Let’s talk about the only two possible disadvantages first: 1. No extra bed is allowed 2. The breakfast can still be improved, for example, can the variety be richer? (But there may be fewer people staying there, which is not as good as a large-scale hotel). For example, the noodles inside the shortbread sandwiched with steamed buns are stiff (white) in several places. Another example is that the orange juice is not freshly squeezed, but an orange juice drink. There are also many foods that are not labeled with their names (for example, green juice, I only found out pure cucumber juice after asking, but if you didn’t know, you might have thought it was cucumber and pear juice, right?) What follows is a bunch of advantages! 🏡1. You can visit Huaqing Palace for free countless times during your stay. You can ask a guide to see it and save more than 300 tickets. ⛰️2. It is the same company as the "Song of Everlasting Regret" performance and can help book tickets~ (Although I booked it cheaper, it should be more convenient to book tickets with them during the peak season?) 🏮3. To watch Song of Everlasting Sorrow, you can go through the internal VIP channel without taking out paper tickets, which is very convenient! ♨️4. In addition to the free public hot springs, there is also a living water hot spring in the courtyard every night. The water is released at night and then released into the pool of Huaqing Palace during the day. It’s almost like a private soup! 💦5. And this hot spring is a plus! The water is clear, light blue-green, and very healing. The temperature of 43 degrees is suitable. There is no strange smell of some sulfur hot springs. It is not too comfortable to soak in the evening breeze! After taking a dip, you can go back to your room and rest after just two steps. 📷6. When you check in, you will get a free travel photo shoot for one person, including makeup + shooting of more than 30 minutes + three photos of finishing! 🧃7. The minibar is also good, with Perrier water and 100% NFC orange juice. 🍷8. The hawthorn, roselle and lemon tea in the lobby🍋 also helped relieve a lot of heat on hot days. The butler service, battery car, performance route guidance, etc. can be seen as very thoughtful. VIP guest Cheng Jinzuan said it was worth staying! Ha ha
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and detailed review! At the foot of Mount Li, on the shores of the Weishui River, and on the shores of Jiulong Lake, there is a replica of the Tang Palace in the Huaqing Palace. First of all, thank you very much for your recognition and support of our services! As you said, we come with sincerity. Since its opening, we have been adhering to Huaqing's honorable service concept. With New Tang Palace culture as the core and traditional Chinese medicine health care as the feature, we provide excellent butlers and unique 95 surprises. Service, every thing in the hotel reflects history, every step and every scene is a story... Thank you very much for your questions and suggestions. After years of precipitation and carving, the history of Huaqing Imperial Hot Spring has become more noble and harmonious. Calmly, in order to ensure a better stay experience for every guest, the hotel management is currently undergoing a comprehensive renovation and upgrade of the hotel. We look forward to more surprises when we see you again!
Guest User
Hot Spring Room (Double Bed)
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 21, 2024
In my mind, Xi'an can be ranked as the No.1 hotel. Hot springs are its speciality. I will definitely come again next time. I checked into the hotel on the day of the Mid-Autumn Festival. When I checked in, the front desk gave me a big box like the one in the picture, with 10 moon cakes and a souvenir mirror. It was full of sincerity. In the end, I had a lot of luggage, so I only took 4 away. The others were given to the hotel staff. I am very grateful to them because their service is really very good. Except for a bottle of pomegranate wine, the whole room is charged. Everything in the minbar is free, and there are a lot of things, and the quality is also very good. Fruit snacks were also given, and the tea bag Jin Junmei is also of good quality, and the coffee machine is also equipped. It is convenient to watch the performance of "The Song of Everlasting Regret", to go to Huaqing Palace, and to go to the Terracotta Warriors and Qin Shihuang Mausoleum... The important thing is that I think the hotel has given me super value services, but they did not ask me to comment. I really think such a hotel is too rare now, and the cost performance is very high.
Original TextTranslated by Google
Response from Property: Thank you for your choice and detailed review! Huaqing Imperial Hot Spring is located on the foundation of Huaqing Palace at the foot of Lishan Mountain. You can freely enter and exit the scenic spot with your hand sign. The outdoor hot spring Baoji Pool built on the mountain and the private hot spring in the room are both derived from the pure ancient sources at the foot of Lishan Mountain. , has a history of more than 6,000 years, and has a constant temperature of 43°C all year round. It comes from the same hot spring as the hot spring where Concubine Yang bathed in! As a garden-style hotel, the shuttle bus ensures your daily travel in the hotel, and can be picked up and dropped off for bathing and dining. You don’t need to line up for the evening performance of Song of Everlasting Sorrow. The staff will personally pick you up and drop you off at the performance venue, giving you the best viewing experience. ! After the performance, go back to the room and take a private bath to relieve the fatigue of the day. With the white fungus soup carefully prepared for you, you can sleep peacefully... Thank you again for your recognition of the hotel's service. We will continue to work hard to do better! If you like it, please recommend us to your family and friends. We look forward to serving you again!
Guest User
Boutique Room
Stayed in Sep 2024
Couples
22 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Xi'an Huaqing Yutang Hotel is located in Huaqing Palace, which is convenient for watching the large-scale performance "Song of Everlasting Regret" and visiting the garden. The environment is first-class. There is a private bath in the room, and the hotel's Yutang provides a variety of fruits and drinks. The experience is full. Spent Mid-Autumn Festival and birthday in the hotel. The hotel sent a valuable exquisite moon cake gift box. On the birthday, the hotel sent a very beautiful fruit cake and a set of exquisite knife and fork fruit plates. In short, there are constant surprises. All this is thanks to the careful arrangement of housekeeper Sun Tao. He also tried his best to meet the various needs of the guests. He is very nice and specially praised. The hotel's facilities, hygiene, environment, and service are all ceiling-level in the hotel industry. I am happy to meet this good hotel and give a thumbs up to the hotel. Strive to come to the hotel for vacation every year.
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6/9
Response from Property: Thank you for your choice and review! Huaqing Imperial Hot Spring is located at the foot of Lishan Mountain and on the foundation of Huaqing Palace. The design concept of the New Tang Dynasty is integrated with the Huaqing Palace scenic spot. Thank you for your praise of the housekeeper Sun Tao. He was very happy after receiving it ~ We are meticulous in everything All are due to our sincerity for you. I am very happy to spend your birthday with you in the hotel during the Mid-Autumn Festival. Thank you for your recognition and encouragement. If you like it, please recommend us to your family and friends. We look forward to serving you again!