Wyndham Grand Xiamen Haicang Reviews

Response from Property: Dear Valued Guest，We are delighted that you arrived in this beautiful city and chosen to stay with us at Wyndham Grand Xiamen Haicang. Hotel Lobby Lounge is exclusively reserved for our Executive Floor guest，We are delighted to provide personalized service to make your stay with us inspired. The opening hours are from 10:00 to 21:00，afternoon tea service and all day soft drink，coffer and tea service. I apologize for not being able to provide you with a perfect stay. We are sorry for the service problem of the front desk staff you mentioned. Please believe that this is not our usual service standards and requirements. We will further enhance and improve our service details, and strive to provide guests with thoughtful and intimate service experience. Due to the large temperature difference in Xiamen recently, the swimming pool will be open normally in May. We are very sorry for the inconvenience and trouble. I hope you can choose our hotel again, so that we can have the opportunity to serve you again. Thank you again for your feedback and look forward to seeing you again. Cordial greetings from the hotel

Response from Property: Dear Ms. / Mr. _TXXXhrn1ihf****, welcome to Wyndham Grand Xiamen Haicang and review! We are honored to hear of your approval of the hotel environment and the breakfast buffet. Since its opening, the hotel has paid great attention to the maintenance and maintenance of facilities and equipment, and the 55-inch TV in the room has 47 domestic and foreign channels for you to choose. Due to the room type, only the minibar is available in the suite, we are sorry that we did not bring you a perfect stay experience. We are very sorry for the inconvenience and trouble. We sincerely look forward to your giving us the opportunity to serve you again.The hotel has always upheld the Wyndham Supreme "always treat with warmth" brand commitment, committed to let customers feel life, enjoy comfort, and strive to provide attentive service. Looking forward to meeting you again. Wyndham Grand Xiamen Haicang

Response from Property: Thank you very much for your staying with us and we hope you are well. It is highly appreciated for your acknowledge and recognition, definitely it will be shared within our team to have them motivated and encouraged for providing better customer service.We look forward to your visiting again in the upcoming future.

Response from Property: Thank you for your recent stay at Wyndham Grand Xiamen Haicang. I am glad to hear that you enjoyed your stay. Thanks for taking the time to write your heartfelt review. and I hope to see you again soon.

Response from Property: Dear guest, thank you for you taking time to write down the comments for us, the hotel senior management will pay close attention on the service quality and service efficiency and lead the whole team to create the warm stay experience for every guest. Wish to see you with us very soon and hope you that every thing goes success in new year

Response from Property: Again gorgeous words are not as good as your praise to the real, to the natural, to the cordial, welcome you home next time, I wish you good luck.

Response from Property: Dear Ms./Mr. Ziting0547, welcome to stay at Wyndham Grand Xiamen Hailv Hotel and leave a review! I am very pleased to know that you have recognized the hotel's environment, facilities and staff's excellent service. You have expressed your appreciation to our colleague Zhenzhen at the front desk. The hotel is located in the beautiful Haicang Bay, overlooking Gulangyu Island, the sea and the sky, and is within walking distance of a quiet beach. The hotel is only 500 meters away from Songyu Pier, and it only takes 15 minutes by boat to Gulangyu Island. It is also the most convenient gateway for tourists to enter and exit Gulangyu Island. If you have any needs during your stay, please feel free to ask us. The hotel has always adhered to Wyndham Grand's brand promise of "always treat each other with warmth" and is committed to allowing customers to experience life, enjoy comfort, and provide attentive and thoughtful services. Looking forward to meeting you again. Shunsong Shiqi Wyndham Grand Xiamen Hailv Hotel

Response from Property: Dear Ms./Mr. M532202****, [European Food Festival at Xingcan Buffet Restaurant], your compliment has been received by Romeo Zaizai~ The hotel is located in the beautiful Haicang Bay, overlooking Gulangyu Island, the sea and sky, and a short walk to the quiet beach. The hotel is only 500 meters away from Songyu Pier, and it only takes 15 minutes to take a boat to Gulangyu Island. It is the most convenient gateway for tourists to enter and exit Gulangyu Island. We are so happy and proud to hear that you said that the service of Daisy at the front desk made you feel particularly caring and warm! Daisy always uses her full of positive energy to make every guest feel at home. A short stay, full of memories, I hope that this stay experience will add a touch of color to your trip to Xiamen. Looking forward to meeting you again! Best wishes, Wyndham Grand Xiamen Hailv Hotel