Xining Hotels with Breakfast

I’ve always enjoyed my stays in Mercure hotels, as they are typically very clean, affordable, and well-located. This hotel fits their brand image. The hotel is situated in the middle of many convenience stores and restaurants, making it very convenient to find a meal or anything you may want. The lavender decor creates a nice ambiance. Hotel staff at the front desk were polite and efficient, getting our check in finished without any hassles. The room was spacious and very clean, with all the amenities needed. The Japanese toilet is a nice touch. The bed was comfortable and made for a restful sleep. There was one problem with the room. The air conditioning did not work. The room sat at 25 degrees the whole time, despite setting the thermostat at 21. The room temperature was a bit stifling so we had to keep the window open, which allowed a lot of traffic noise in. Overall, it was a lovely stay and I would recommend the hotel.

Great hotel situated nearby the Wanda mall and Tangdao walking street. I was impressed with how stunning the hotel is and pre-arrival experience was really remarkable. It is according to what I expected from Sofitel Hotel; however, my experience this time didn't reach my expectation. First, I was asked to pay CNY99 in order to use the swimming pool even if I already said that I was staying there. Second, the air-conditioner was not cool enough. I asked the staff to help me adjust it, but it seemed not work well. I slept with sweating all night. Lastly, I asked concierge to recommend me where I could find the night walking street and street food, but the answer I got was to search the word ”Tangdao” by myself. This is unacceptable. I wouldn't expect concierge to just provide me this simple answer. I can even do that by myself. What was the point from seeking for the recommendation from concierge? I have seen that one of them even got Les Clefs d'Or so that I expected the whole team to provide me something beyond my expectation. Please consider this issue. Thank you very much.

Excellent simple hotel! Really friendly staff. Next to supermarket, shops and restaurants. Beach and city centre about 10 mins away by taxi. Rooms are spotlessly clean and comfortable. Air conditioning is great. Definitely recommend and would definitely stay here again.

This hotel is an adventure. For those seeking a hotel that has carpets, a fixed temperature in the air-con and wants to experience the friendly shouting people at 1:00 am in the corridor, this is made for you. I understand the dilemma of the hotel as need to choose between keep without renovation but fulfill the hotel or spend the money in renovations and not have the hotel full.

We were impressed by the front desk staff n grateful for Celine the manager. She helped us to get transport to go to Qinghai lake. She was able to speak English and make communication easier for us. We had a wonderful and memorable time in Xining. We hope to come back again.

Pros: 1) Location right beside train station and bus station. 2) Many eateries around the hotel 3) Room is clean and spacious Cons: 1) No aircon. I know it is cool during summer in Xining as well but i think it is a basic requirement for aircon in a hotel. A fan is provided but i think it is not a welcome sight for a hotel with a fan.

Only stayed one night, but the hotel was great, the staff were helpful, and the ginger tea they give as a welcome drink was lovely. Comfy bed and hot shower are always great. The little toiletries were good quality as well. While I may not go back to Xining again, I would definitely stay at a Hampton by Hilton again. 😀

We had a wonderful experience at the Luxery Blue Hotel. The decore is beautiful and the place is clean. The staff is professional and responsive. Manger William ensured our stay was comfortable and he continually went above and beyond what was required to ensure we had the best stay possible. He helped print off our documents for our next trip, and even helped us get our forgotten passport to the train station just in time. We are incredibly impressed by his communication skills, professionalism, and kindness. This place is a must stay when you're in Xining next.

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

The room is good and there are many choices. Home away from home. The decoration level of the year was high and it could not be surpassed now. The traffic location is also good. The hardware is the foundation, and now pay attention to the maintenance details of the room. What needs to be improved at present is the service concept, and the customer first is not hanging on the mouth. So many hotel customers choose you, you have to be grateful, reasonable requirements to let customers go smoothly, such as individual customers need 2 more bottles of water, breakfast take away 2 small steamed buns and 2 cooked eggs (too late to eat), restaurant waiters do not be embarrassed, It seems that customers are asking for food... The self-esteem of customers is hurt... In short, this hotel hardware can be ranked in the top ten in Xining, work hard! Top manager!