Holiday Inn Express XinJI City Center Reviews

Response from Property: Dear guest,Thank you for taking the time in leaving us a review on your stay with us. We are glad to learn that everything went smoothly, as you deserve! We hope to have you back into our hotel in the near future!  IHG Social Listening Team

Response from Property: Dear guest, Thank you for choosing our hotel and leaving such a complimentary feedback after your departure. Your recognition and encouragement mean a lot to us. We will definitely maintain the service level that Intelligent Selection brand should have and strive to do even better. Looking forward to your next visit.Sincerely, IHG Social Listening Team

Response from Property: The hotel's reply: Dear guest, thank you for staying at Holiday Inn Express Xinji Center. The front desk team is an important part of the hotel. Their warm, thoughtful, professional and efficient service adds warmth and comfort to your stay. We are very grateful for your recognition of the front desk service, which motivates our team to continuously improve service levels and provide guests with a better service experience. Looking forward to your next visit, I wish you a happy life and a happy family. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you very much for your detailed feedback. Your opinions are extremely valuable to us and are an important basis for us to continuously optimize and improve service quality. Regarding service, we have always attached great importance to this. We will share it with our team and make strengthening employee training a top priority in our current work to ensure that every employee can master basic skills and demonstrate them in service. Be professional and efficient. At the same time, we will also optimize the training process to ensure that training on such basic operations is fully valued and implemented to avoid similar problems from happening again. At the same time, we are also very grateful for your valuable opinions and assistance during this process. Your active participation is the driving force for our continuous improvement. We look forward to providing you with a more flawless stay again in the near future. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, hello and welcome to your stay! We adhere to the consistent style of Holiday Inn Express - "Simple and Smart", and bring you a new experience with both good looks and skills. Clean and tidy guest rooms, high-quality bedding, comfortable bathing experience, smart robots, free parking, free nutritious breakfast that combines Chinese and Western medicine, etc. are all the details that the Xiaozhijia friends serve attentively. They only hope to make people feel comfortable when they are away from home. You can feel the beauty of the journey all the time. Xiaozhi’s efforts are just to get your praise. With your support, we will definitely go further and further. I hope to see you again soon, and may the good things go with you all the way. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at our hotel. We are sorry that your stay did not fully meet your expectations. As one of the most important windows in a hotel, the front desk almost represents the overall image of the hotel, and its service attitude directly affects the guest experience. We have always had strict service standards and courtesy. Every member of our family serves our guests with heart. I believe that the situation you mentioned will not happen. What we want to bring to our guests is the best experience and thoughtfulness from friends. and care, so that you will not feel lonely even in a strange city. In terms of air conditioning, because the current average temperature has not yet reached the conditions for turning on the cold air conditioning, taking into account the temperature needs of most guests and to prevent guests from catching colds when they fall asleep late at night, the air conditioning is currently turned on in different periods. As the temperature rises, we will also adjust the air conditioning temperature in time to ensure the comfort of the room. Please rest assured. As for the facilities, we have daily maintenance and adjustments. We also attach great importance to what you said, and we will notify the relevant departments for inspection and verification as soon as possible. If a problem is found, maintenance personnel will be arranged to inspect and repair it as soon as possible to ensure the normal use of room facilities. We discover deficiencies in subtle ways, maintain the good aspects, and improve the deficiencies. We are always pursuing to create a perfect stay experience for our guests. We believe that you will have a new experience when you next stay, and we sincerely invite you to come again. Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at the Holiday Inn Express Xinji Center and for your favorable comments on our facilities, cleanliness, location and service. Before you close every door, before you taste every breakfast, and where every drop of water gathers, we have an international access control system, a food safety management system, hundreds of tests, efficient sterilization, and global standards. You are provided with security and worry-free protection. We have always worked hard to do every detail, just to let our guests who are tired from traveling have a better rest. We also have a new version of the double warehouse robot. Xiaozhi transforms into a walking cutie, ready to deliver goods to your door at any time. Encountering it by chance in a hotel and triggering an intelligent conversation is hilarious. Busy little sounds can be found everywhere, inadvertently lighting up your pleasant time. Welcome to visit again and wish you a pleasant journey! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for choosing us among thousands of hotels. Since its opening, Xiaozhi has regarded "service first" as the cornerstone of its growth and strives to provide cordial, thoughtful and delicate services. We hope that this place will not only be a place to stop and rest, but also a warm and comfortable place for you on your journey. 's "home away from home". For breakfast, in addition to regular Chinese and Western meals, there are also local specialties - fried pancakes, freshly cooked noodles with multi-flavor special dishes, freshly ground coffee, etc., to start a new day for you. In addition, there is a free parking lot in front of the hotel, which can accommodate nearly 100 cars at the same time, which also relieves guests who drive from worries. We sincerely hope that you will have the opportunity to stay at our hotel again. I wish you a happy journey and a smile! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for your stay and sharing the beautiful pictures. We are very happy that you like our breakfast, with fresh ingredients and excellent quality. We prepare every meal with heart and care, creating a warm and homely atmosphere for our guests. We attach great importance to the hotel's sanitation and cleaning work. Each room will be professionally cleaned and disinfected before guests check in to ensure that every guest can enjoy a clean and hygienic accommodation environment. In addition, the hotel's enthusiastic staff will protect your travel. If you have any questions during your stay, you can contact the hotel's front desk colleagues. We put "family happiness" first. Welcome your next visit and wish you a pleasant journey. Holiday Inn Express Guest Care Team

Response from Property: Hello, dear guest, we are very honored to be a stop on your trip. When you are away from home, the quality of your sleep determines your mental state throughout the day. Xiaozhi attaches great importance to the sleeping experience of its guests. In terms of mattress selection, it strictly controls the brand and has the same brand standard as Holiday Inn; it is equipped with soft and hard double pillows, down bedding, cotton fabrics and other high-quality bedding; plus quiet and reliable guest rooms The environment takes good care of you for a good night's sleep until dawn. Xiaozhijia is located in the northern section of Education Road, Xinji City, an emerging economic center and administrative center business district. It is adjacent to Xinji International Leather City and Wanda Plaza, and is a short distance from the Municipal Public Security Bureau, Municipal Education Bureau, Municipal Health Bureau, Municipal People's Court, and Municipal Radio and Television Station. The administrative department is only a 5-minute drive away. There is a free parking lot at the entrance of the hotel, which can accommodate nearly 100 cars at the same time. It has a strategic location, convenient transportation, and convenient entertainment, catering, leisure, culture and other consumer venues in the surrounding area. Whether it is for vacation, leisure, or business, make the hotel one of the ideal choices for your visit to Xinji. The time we get together is always short, and Xiaozhi looks forward to seeing you again soon. May all your wishes come true. Holiday Inn Express Guest Care Team

Response from Property: Hello dear guest, Xiaozhi is honored that you are the only one favoring Xiaozhi among thousands of hotels! We follow our brand positioning, advocate a simple and smart travel experience, and provide guests with the facilities they need. Here, at a similar price, the quality of Xiaozhijia is better; with the same quality, the price of Xiaozhijia is more affordable. Whether it is a time-consuming business trip or a leisure trip during holidays, a short stay or a long-term stay, I believe you will like it here, and we will provide you with everything necessary for your journey. Our intelligent delivery robot Xiaozhi transforms into a walking cutie, ready to deliver goods to your door at any time. Encountering it by chance in a hotel and triggering an intelligent conversation is hilarious. Busy little sounds can be found everywhere, inadvertently lighting up your pleasant time. Welcome to patronize us again and wish you a pleasant journey. Holiday Inn Express Guest Care Team

Response from Property: Dear guests, thank you for choosing Xinji Central Hotel. Over the years, we have been adhering to the spirit of "customer satisfaction as the center" and creating a "home away from home" for every customer. Thank you for your recognition of our services. In the morning, you can enjoy delicious coffee paired with exquisite Chinese snacks; steaming noodles, awakening the sleeping taste buds and sense of smell in the morning. There are also nutritious porridge, pickles, and various steamed buns suitable for Chinese stomachs; fresh vegetables and fruits, miscellaneous grains, and fried cakes. We also offer oatmeal, bacon sausage, milk yogurt, and salads for Western food lovers, which are also worth a try. Looking forward to your patronage again, I wish you all the best! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for coming, and also sincerely thank you for your love and recognition of us. With a stylish and concise design style and international standard product safety, the hotel carefully builds high-quality hardware facilities, which is the first choice for business and leisure travelers. Each room also includes a nutritious smart breakfast buffet, including various Chinese-style buns, drinks, healthy coarse grains, fried rice, fried noodles and pastries, as well as Western-style smart freshly ground coffee, standard cereal configuration, toast with jam, etc. Complete, to ensure that you go out with health. Looking forward to your patronage again, I wish you all the best! Holiday Inn Express Guest Care Team

Response from Property: Dear guest, thank you for staying at Holiday Inn Express Xinji City Center. The clean and tidy accommodation environment is also carefully prepared for you, aiming to relieve your fatigue and bring you full energy. Here, our services are always online. If you have any questions or needs, please contact the front desk at any time, and our friends will serve you wholeheartedly. Sincerely look forward to your visit again, I wish you a pleasant journey! Holiday Inn Express Guest Care Team