Ramada Hotel & Suites by Wyndham HaLong Bay View

Ramada Hotel & Suites by Wyndham HaLong Bay View Reviews

Ramada Hotel & Suites by Wyndham HaLong Bay View

Tô Hiến Thành, Trần Hưng Đạo, Ha Long, Quang Ninh Province, VietnamView Hotel Details
Ramada Hotel & Suites by Wyndham HaLong Bay View
Ramada Hotel & Suites by Wyndham HaLong Bay ViewRamada Hotel & Suites by Wyndham HaLong Bay ViewRamada Hotel & Suites by Wyndham HaLong Bay View
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Ramada Hotel & Suites by Wyndham HaLong Bay View Guest Reviews

4.2/5
Very Good
71 review
Verified reviews
Location4.1
Amenities4.2
Service4.1
Cleanliness4.4
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All reviews(71)
Positive reviews(60)
Reviews with photos/video(23)
Awesome stay(21)
Friendly owner(15)
Awesome rooms(13)
Clean and tidy(10)
Loved the view(9)
Negative reviews(11)
JanCity
Two Bedroom Deluxe Room（King and Queen Bed）
Stayed in Dec 2023
Family
108 review
5.0/5
Outstanding
Posted on Dec 24, 2023
this is a great hotel with great value and great staff and great location, highly recommend for all visitors to Ha Long Bay
XXavier
Superior Room（One Bedroom）
Stayed in Jun 2024
Couples
2 review
3.2/5
Posted on Jun 18, 2024
Room is spacious, good for families. Reception left unattended at times. A drink at the bar took long despite being the only customer. Breakfast was below average
Parichay
Superior Room（One Bedroom）
Stayed in Dec 2023
Couples
2 review
4.5/5
Great
Posted on Dec 12, 2023
The stay was comfortable. The staff were courteous. Room was good too. Breakfast was decent. It was easy to book Grab taxi at the location. I am not giving 5 star as the infinity swimming pool was closed due to renovation, but the same info was not provided while making the booking which was disappointing.
Response from Property: Dear Valued Guest,Thank you for taking the time to tell us about your experience at Ramada hotel and suites Ha Long Bay View. I am particularly pleased that you found comfortable stay with us. Thank you again for sharing your experience, and we look forward to serving you in the future.Best regardsRamada hotel and suites by Wyndham Ha Long Bay View team
Brianm1055
Superior Room（One Bedroom）
Stayed in May 2024
Couples
1 review
2.0/5
Posted on May 22, 2024
We booked this motel as we have used Wyndham successfully many times before , but there was a restaurant advertised in the motel , when we arrived late evening we were told it was closed and there was nowhere close to be able to eat ,, breakfast was included but the serverey was very old looking and really outdated ,,, carpets were disgusting and even the toaster didn’t work., The only good thing about the motel was the price and the servicing of the rooms - although the safe in our room was broken. And unable to be used , The overall non- caring attitude of staff left a bad taste in our mouths. We do not want to go back
Guest User
Superior Room（One Bedroom）
Stayed in Apr 2024
Couples
1 review
3.5/5
Posted on Apr 9, 2024
Although classified as a 4-star luxury hotel, no concierge service was available and we had to transfer our luggage ourselves to the room. Only two front desk staff members were there, who did everything. There was no travel agent to provide travel or cruise information or services in Halong Bay. The breakfast spread was limited to selecting from the 2-3 options a day in advance, which was not a 4-star menu. The room provided was a two-room suite with an attached kitchenette, which had a cooking stove, but no cooking utensils or even plates for serving. Even a basic necessity like a microwave to heat food was lacking. There was no hot water facility for washing utensils. The air conditioning was not centralized, but independent units in each room. The bedroom size was very small, with barely any space to open the wardrobes. Overall the two-day stay experience was not as comfortable and luxurious as one would expect in a 4-star accommodation. There was no rooftop swimming pool or bar and in fact, we were told that there is nothing much to explore on the higher floors. Our accommodation was provided on the 14th floor.
Will_Yeah
Superior Room（One Bedroom）
Stayed in Dec 2023
Couples
13 review
4.7/5
Amazing
Posted on Jan 3, 2024
the place is really nice and beautiful!
Sergio Dante Ferrari
Superior Room（One Bedroom）
Stayed in Apr 2024
Solo travelers
11 review
3.2/5
Posted on Apr 28, 2024
Wrong choice... maybe for a family not for one person on vacation...
Guest User
Superior Room（One Bedroom）
Stayed in Dec 2023
Family
1 review
2.5/5
Posted on Dec 31, 2023
There is a lot of noise between rooms, smoking in the room is uncomfortable, there is a lot of noise from outside traffic inside the room, the heater does not work, and the elevator is dirty and dirty.
shane
Superior Room（One Bedroom）
Stayed in May 2023
Couples
1 review
3.7/5
Posted on May 14, 2023
Was clean and tidy and service was great. It was sad to see so many deserted places in Halong Bay due to the pandemic
Guest User
Superior Room（One Bedroom）
Stayed in Jul 2022
Solo travelers
1 review
3.7/5
Posted on Jul 8, 2022
Top floor pool is great and you have great views of the city. But the sky bar is not yet open and there is no cafe by the pool as advertised. The rooms are very big (all are suites). The staff are nice and friendly and the coffee very goodZ
Guest User
Superior Room（One Bedroom）
Stayed in Jun 2022
Family
4 review
4.7/5
Amazing
Posted on Jun 23, 2022
We celebrated our anniversary holiday at ha long Bay. Stayed at Ramada hotel Suites by Wyndham Ha long Bay view for 6 days. Had an unforgettable anniversary. Special thanks to Ms. Hong, F & B manager. During our 6 days stay Provides a lot of information and services. Since I am a foreigner, I can't communicate with the staff. Ms. Hong's English is excellent. We are very fortunate to meet her. And Ms. Nga from Reception, very patient to solve the check-in problem .We like the swimming pool on the 31st floor very much. We also took a lot of sunset photos. As for the ** indoor swimming pool, we were a little disappointed. Because the jacuzzi in the pool is not working properly. Overall, I feel that staying at the Ramada hotel is very comfortable. It is a must for vacation Our enjoyment has exceeded the room price. Next time I come to Ha Long Bay, I will still choose Ramada hotel as my first choice. Finally, we would like to thank MR IT DUC for being patient and helping and repairing the TV countless times. At the same time, my wife would like to thank F & B Manager Ms. Huong served my wife a special breakfast.
Guest User
Superior Room（One Bedroom）
Stayed in May 2022
Travel with friends
40 review
4.2/5
Very Good
Posted on Jun 2, 2022
This is an apartment. When I stayed last time, extra room, toilet and veranda all opened. But at that time all closed. Even though I stayed for sleeping, I felt a little frustrated.. not good but not bad..
Anonymous User
Superior Room（One Bedroom）
Stayed in Aug 2024
Other
90 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The hotel's service is good, the breakfast is rich, and the room price is cheap. In addition to the large room, there is also a living room and kitchen, which is very suitable for business trips. I will choose to stay here again next time.
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Guest User
Two Bedroom Deluxe Room（King and Queen Bed）
Stayed in Apr 2024
Travel with friends
21 review
4.5/5
Great
Posted on May 7, 2024
I booked a two-bedroom, one-living room apartment with friends and family. It was large and clean. From the window and balcony, you can see the views of Sun Island Paradise and Halong Bay. However, the breakfast was average and there were not many varieties.
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Guest User
Three Bedrooms Executive Suite
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 26, 2024
As a family of 6, we stayed in a 3-bedroom apartment. I thought the location of the hotel I saw on Google Maps was vague, but that wasn't the case at all. There was a traditional market less than a 5-minute walk from the hotel, so I was able to eat plenty of mangoes, strawberries, artichokes, pineapples, apples, grapefruits, and coconut water. and. It was really amazing. Also, the next morning, they asked me to choose between Western and Asian breakfast, so I chose 3 Western and 3 Asian dishes, and they came with room service, including juice, main menu, yogurt, and fruit dessert. It was really amazing. The indoor pool located in ** was also very comfortable and nice. There were also towels. However, one thing that is disappointing is that the hot water in the bathroom boils and takes some time to warm up after use, so although there is a bathtub, it does not work. There is no problem with the shower. After checking out, I took a taxi to Halong International Cruise, but it took 10 minutes and I think it was 75,000 dong because the money was calculated using the meter. It is a very good hotel with good location, facilities, and staff attitude. Check-in and check-out were done very quickly, which was great, and the handsome male front desk clerk in the lobby was very quick, clean, and very satisfying. Unfortunately I don't remember the name. I would like to express my special thanks. you are the best!
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