Atour Hotel Yunlong Lake China University of Mining and Technology Xuzhou Reviews

The location is in front of the university and quite near the lake (but still need to walk a bit through traffic to get there). The facility is spotless with a very nice rooftop breakfast/cafe that is very well set up in which you actually enjoy lounging in. Perfect for small groups of friends or families. The rooms are clean and quite brand new with a nice young staff.

Very good place for short trip , lot of hellobike to go around with lake or museum.

man'yi

This negative review was given to a male intern wearing glasses at the front desk. He was not proficient in his work and tried to shirk responsibility in various ways. From the beginning, I said that I didn’t want front and rear rooms, and it was best not to be next to the elevator. When I got the room card he gave me, I confirmed the location of the room with him again, and he replied that I was in the middle. When we went up and saw that it was the tail room, we went down to find him. He told me that because there were only two front and tail rooms, I said that you should have informed me at that time. I was really speechless, and then he told me that I would have to wait twenty minutes. minutes, and then waited for about 50 minutes without a single apology. After changing rooms, we were given a piece of fruit as compensation, but we didn't move. There was dust on the quilt cover in the room I changed into. I don’t know if it was not cleaned or what happened, so I asked my aunt to come directly to change the quilt cover.

The room was very clean and the service was very good. There was a charging station downstairs. It was very friendly to families traveling by tram. The takeaway was delivered to the room. I urge everyone to go downstairs to get it if they order takeaway in the middle of the night. When I was working overtime on the first floor in the middle of the night, I saw the old man on duty being woken up again and again to deliver takeaways to each room. It was really heartbreaking. Finally, I suggest that families traveling with children take the initiative to arrange a quieter room on the other side.

The service at Atour Hotel is really excellent. The front desk staff is enthusiastic and the catering department is responsive to every request. They promised to make Xuzhou "Yanta Soup" tomorrow.

The room is so spacious, the largest one I've ever stayed in at this price, and the facilities are also very clean. The pajamas and slippers are very comfortable and textured, and the bathroom is rare without a window and it smells good. The point is that I forgot to bring contact lens care solution at night, so I scanned the complaint code on the table, thinking that if someone replied, I would reply, and if no one replied, I would just use eye wash liquid. Unexpectedly, the front desk lady called me in two minutes and said that they could pour me some of their own. I was so touched. The mineral water given to me when I checked out the next day was also warm and screwed for me. It's really the small details that touch people the most! A small suggestion is that there is a little smell when you enter the room. Fortunately, I brought my own aromatherapy essential oil, so I just ventilated it. Everything else is perfect!

The room is comfortable, with two separate dry and wet spaces, which is very considerate. The mattress is a bit too soft. The front desk lady also worked very hard to deliver takeout for me twice. I am very grateful and give it 5 stars.

There were sunflower seeds under the table that hadn't been cleaned up. The cleaning was just superficial. I called back to ask if they were satisfied and explained the hygiene situation. They said, "I'm sorry, we got it." That was it.

There is plenty of parking space in front of the building. The accommodation has three floors. There is a makeup mirror. The breakfast is OK. It is close to Yunlong Mountain and can be reached quickly by car. It is not in the downtown area.

New Chinese style appearance, reasonable room layout, stylish decoration, clean and tidy, and complete facilities.

It is near the University of Mining and Technology, easy to find, an independent building with unique design and complete hotel facilities

The service is very good, the environment is very clean, and the location is very close to Yunlong Lake

The shower pressure is too high and very uncomfortable. The room is dusty and the facilities are old.