Kerem
February 4, 2024
The room we reserved is defined as a Suite Room, but suite is just the room name. I'm not exaggerating, the room we entered and saw was like a scene from a horror movie. A dirty rug on the floor, the room is freezing, the floor is cold, the right side of the headboard is blackened with dirt, there is a mirrored console next to the bed, but it is great as a sink! It has been replaced with a new design. There is a bathroom with a curtain on the left side of the sink, and a toilet with a curtain on the other right side. Curtained yes. There are 2 lights at the head of the bed, but one of them is not on. There are 2 seats, but we couldn't sit down to see if they were clean. As you can see, it's dark inside, but there is a fireplace.
When we saw this view, we wanted to change the room. We had already become accustomed to this situation and they took us to the bungalow. This place was relatively better, but there is a serious heating problem. The air conditioner was very noisy and did not let me sleep at night. The electric device they used for heating was not enough. We had it running until the morning, but anyway, when the sun rose and hit the floor-to-ceiling glass façade of the room, it got warm.
There is no wifi, there is TV. There is no separate heating for the toilet and bathroom area. We couldn't take a shower, it was impossible to take a shower. We didn't have high expectations from breakfast under these circumstances. Mediocre.
We stayed for 2 nights just to avoid interrupting our child's snow holiday excitement. However, we had a reservation for 3 nights. We had a pleasant time in Kartepe during the day, but the hotel was unbearable. We left 1 day early. In simple words, we paid money and suffered humiliation. How does the Hotels company control the places it has agreements with? Don't you have standards? Have you included every advertiser in the system?
Original TextTranslation provided by Google