Home2 Suites by Hilton Yantai Laishan Reviews

Response from Property: Thank you for your recognition of Huiting! However, we are very sorry that we were unable to provide you with a perfect experience. Please allow Huiting to express our sincerest apologies to you again. Regarding the issue you have reported, Huiting sincerely apologizes to you. Huiting never hopes that customers will have a bad experience, and your thoughts also help Huiting reflect on its own shortcomings from the lines. Huiting will definitely do a good job in improving this area. Huiting's breakfast includes Chinese Congee, noodles, western baked bread sandwiches, milk salad, etc., and the combination of Chinese and western nutritious food is to hope to start a full day from breakfast! Moreover, the restaurant will also offer new dishes from time to time, and you can also experience the joy of blind boxes. If you are not satisfied with the dishes on that day, you can directly give feedback to our service staff. We will try our best to customize a delicious dish for you personally according to your requirements. Finally, thank you very much for your feedback. We hope you can choose Huiting again and give Huiting a small opportunity. Huiting hopes to serve you again next time and provide you with a satisfactory experience!

Response from Property: Thank you for such a big affirmation of Xiaohui, so that our confidence has increased a little, and we must work harder in the future, hoping to show the best and best side to everyone, so that each of our family members can have a beautiful picture in their memory. Although the reunion is short, the friendship will last forever, and I look forward to the day in the near future, we will also meet at the Homewood by Hilton Laishan to continue chatting and talking about family life. I also wish you all the best to be happy and happy forever, thank you!

Response from Property: Thank you for your recognition of Huiting! However, we are very sorry that we were unable to provide you with a perfect experience. Please allow Huiting to express our sincerest apologies to you again. Regarding the issue you have reported, Huiting sincerely apologizes to you. Huiting never hopes that customers will have a bad experience, and your thoughts also help Huiting reflect on its own shortcomings from the lines. Huiting will definitely do a good job in improving this area. Huiting's breakfast includes Chinese Congee, noodles, western baked bread sandwiches, milk salad, etc., and the combination of Chinese and western nutritious food is to hope to start a full day from breakfast! Moreover, the restaurant will also offer new dishes from time to time, and you can also experience the joy of blind boxes. If you are not satisfied with the dishes on that day, you can directly give feedback to our service staff. We will try our best to customize a delicious dish for you personally according to your requirements. Finally, thank you very much for your feedback. We hope you can choose Huiting again and give Huiting a small opportunity. Huiting hopes to serve you again next time and provide you with a satisfactory experience!

Response from Property: Thank you for your great affirmation of Huiting, which has increased our confidence. We must work harder next, hoping to show the best and best to everyone, so that every member of our family can There is a beautiful picture in my memory. Although our reunion was short-lived, our friendship will last forever. I look forward to one day in the near future when we will gather together at the Homewood Suites by Hilton Laishan to continue chatting and talking about our daily lives. I also wish you all to be happy and joyful forever, thank you!

Response from Property: Thank you for choosing Home2 Suites by Hilton Laishan. The design concept of our hotel is to allow guests to experience a seamless and comfortable home-like travel experience. Its vibrant home-like space allows guests to experience an integrated accommodation experience. Home2 Suites by Hilton is even better. It meets the flexible accommodation needs of guests and makes every guest feel as comfortable and comfortable as home during the trip! Xiaohui is waiting for you here, looking forward to meeting you next time~

Response from Property: Dear guest: Xiaohui is a little embarrassed to see your detailed review~ The hotel is located in the center of Laishan District, very close to major business districts such as Yanda and Wanxianghui, which is enough to meet your daily needs. Necessities for travel shopping~ Food, clothing, housing and transportation are particularly important when traveling. The original intention of Huiting's design is to constantly explore the needs of guests in these aspects and do our best to help every guest. Your satisfaction shows the success of our efforts. As a result, thank you for your recommendation and look forward to your visit again!

Response from Property: Hello dear, thank you for staying at Homewood Suites by Hilton Laishan. I'm really sorry that I didn't give you a perfect stay experience. Xiaohui's twin room has two beds of 1.35 meters * 2 meters. The room is 42 Square, the room has a mini refrigerator and a flexible desk that can be pushed and pulled at will. Xiaohui has received your feedback and immediately implemented it to the responsible person to strengthen hygiene and service training. I hope you can come to Xiaohui's house again if you have the opportunity. Looking at Xiaohui’s growth will definitely bring you a different experience! ~

Response from Property: Dear guest, hello, thank you very much for staying at Homewood Suites by Hilton Laishan. We are really sorry for the inconvenience caused to you. Xiaohui, we take the issues you mentioned very seriously and have held a special training and rectification meeting. We will continue to do so. Strengthen the quality of breakfast production and make overall improvements in terms of aesthetics, freshness, service, etc. Please believe that our chefs will definitely satisfy you and more friends; we will regularly check whether there are any problems with the facilities and equipment and provide them in a timely manner Maintenance and rectification; during the conversation with you, I felt that your attitude at that time was quite anxious. Your request was that if the solution could not be solved at the first time, you would check out and change hotels. Because the hotel was full at the time, it was impossible to change rooms. Considering that you were relatively Worried, in order to avoid excessive delay in your time and mood to watch the game, we have given you a full refund as soon as possible. However, as you said, the front desk and the duty manager were not able to handle it flexibly and provide you with other effective solutions as soon as possible. , I'm really sorry; through your feedback, we have realized the problem and will continue to strengthen our service awareness with user thinking. I also hope that you can give Huiting a chance. Next time you come, we will definitely bring you a different feeling. I wish you all the best!

Response from Property: Dear guests, hello~ Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always linger around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. Because of you, we are happy! Thank you for your continued support and care for us!

Response from Property: Dear guest, hello, thank you very much for your trust and for choosing Hilton Garden Inn Laishan. I feel very sorry to see your comments. On the first night of your stay, we learned from your conversation that you are very sensitive to sound and asked to change rooms. We also proposed that no other guests should be arranged above, below, left, right, and opposite your room. Although it is the tail of the May Day holiday, the hotel has received friends from all over the world after all, and it is not as easy as you think to meet this condition. Considering your habit of resting in the early morning and sleeping in the morning, we have overcome all difficulties and tried our best to create a good sleeping environment for you, and we did it. And tell everyone in the hotel that you must speak and walk lightly when going to your floor, or even not go to your floor unless necessary! The waiter you reported was very noisy when cleaning, and we immediately verified it and retrieved the surveillance, but did not find any abnormalities; we also implemented the bags in the room you reported as soon as possible, and searched for garbage at the same time, and found some bags with garbage in them. However, in order not to delay your trip, we have provided you with bags of various specifications and materials in the hotel; Xiaohui has made the greatest effort to coordinate and cooperate, but still failed to satisfy you, so sorry... Xiaohui will definitely strengthen the room hygiene training in the future, pay attention to details, and not miss a single detail! We attach great importance to your feedback and experience in the hotel, and will hold a special case analysis meeting later. Thank you for choosing Hilton Garden Inn, and wish you a happy life.

Response from Property: Thank you for your great affirmation of Xiaohui, which has increased our confidence. We must work harder in the future and hope to show our best side to everyone, so that every family member can have a beautiful picture in their memory. Although the gathering is short, the friendship will last forever. I look forward to one day in the near future, we will gather again at the Hilton Garden Inn Laishan to continue chatting and talking about family matters. I also wish my dears to be happy and joyful forever, thank you!

Response from Property: Hello, dear. Thank you very much for choosing our hotel. We are really happy to see your positive evaluation. The friends of Hilton Garden Inn will work hard to implement the service concept of "Treat each other as you are, be considerate and not disturbing" to create a comfortable and comfortable hotel for you. Our rooms also have a flexible workbench, a multifunctional sofa area and a Serta mattress to give you a better sleeping experience. We are very much looking forward to your next stay. Our hearts are pounding! Finally, thank you very much for your affirmation of us. We will continue to work hard~!

Response from Property: Seeing your praise, my friends and I are so excited. It is our great honor to meet you in such a beautiful city. We will keep working hard. The motivation for all of us every day is to see one recognition and supportive comment after another in the evaluation. This is our simple satisfaction and touch. We are grateful. With your support and love along the way, we will do better and better. The friends in the hotel are looking forward to seeing you again!