Home Inn NEO (Yiwu International Trade City store)

Home Inn NEO (Yiwu International Trade City store) Reviews

Home Inn NEO (Yiwu International Trade City store)

Building 28, Yinhai District 1, Yiwu, Zhejiang, ChinaView Hotel Details
Home Inn NEO (Yiwu International Trade City store)
Home Inn NEO (Yiwu International Trade City store)Home Inn NEO (Yiwu International Trade City store)Home Inn NEO (Yiwu International Trade City store)
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Home Inn NEO (Yiwu International Trade City store) Guest Reviews

4.3/5
259 review
Verified reviews
Location4.2
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(259)
Positive reviews(234)
Reviews with photos/video(41)
Great value for money(18)
Average sound insulation(15)
Classy environment(14)
Friendly front desk staff(12)
Easy to get around(11)
Delicious breakfast(9)
Near shopping area(9)
Convenient for shopping(6)
Negative reviews(25)
AURURAmumu
Double Room
Stayed in Nov 2024
Business travelers
67 review
4.5/5
Great
Posted on Dec 18, 2024
The front desk service is very enthusiastic, the room is clean and tidy, there are many restaurants nearby, and there is a luggage storage service at the front desk. The only drawback is that I want to watch TV at night, and I have been tinkering with two remote controls for a long time but still can't figure it out. I made three calls to the front desk and passed the I couldn't get through the call on the Ctrip app, so I gave up.
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Response from Property: Hello dear guests! Thank you for staying and commenting on our hotel. We sincerely apologize for the bad experience you had during your stay. We will strengthen the inspection and maintenance of room facilities and equipment and continuously improve service quality. If you have any needs next time, you can call directly. Go to the front desk, no need to transfer through the platform, look forward to your visit again, and wish you a happy life!
Guest User
Guestroom (2 beds)
Stayed in Oct 2024
Other
262 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The hotel is very good. The service details in all aspects are meticulous and thoughtful. It is suitable for staying. The transportation is convenient. It is very close to the Trade City. There are food and supermarkets nearby. It is very convenient. The experience is very good. I will choose to stay here if I have the opportunity. !
Original TextTranslated by Google
Response from Property: Thank you for your affirmation, your affirmation is the greatest support for Xiaoru! Xiaoru is honored to receive your praise. My heart feels sweeter than tasting honey. Xiaoru will continue to provide high-quality services as always. Thank you for sharing this love with everyone. Satisfaction is only the starting point. You are welcome We are particularly concerned about everything during your stay. Xiaoru will definitely show you a better self and stay with you all the time. Remember to come often~
Maoxiandemihua
Guestroom (2 beds)
Stayed in Oct 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Nov 9, 2024
Hygiene: Overall relatively clean Facilities: The shower has high pressure and sufficient water volume, making bathing comfortable Environment: The sound insulation of the room is a bit poor Service: Toiletries need to be collected from the front desk, and breakfast is relatively simple and not rich. Value for money: high! Points accumulated previously can be deducted by booking through Ctrip
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6/8
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Double Room
Stayed in Sep 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The hotel took a long time to open, but the supporting facilities are very good and the price is affordable. It is relatively close to the Trade City and there are many delicious food around. It is more than ten minutes' ride from Binwang Night Market, which is very lively!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
Family Room
Stayed in Jul 2024
Family
19 review
3.7/5
Posted on Sep 2, 2024
Facilities: Home Inn Neo in Yiwu International Trade City has older facilities but affordable prices. Hygiene: clean Environment: There are many restaurants nearby, which is very convenient. It's pretty quiet after 11:00pm. Service: quite warm and thoughtful Breakfast with cereals is very healthy.
Original TextTranslated by Google
Response from Property: A happy life is indispensable for your support, and a bright mood is indispensable for your recognition. Thank you for choosing Xiaoru, and I wish you a happy life!
Anonymous User
Guestroom (2 beds)
Stayed in Nov 2024
Travel with friends
1 review
0.7/5
Posted on Dec 23, 2024
I told the front desk that I needed a quieter room, but they were assigned to the second floor! Room by elevator! ! The air conditioner was turned on at its highest heating level and the wind was the strongest. There was hot air under the air conditioner, but the room was not warm at all. It was too cold to lie down in the middle of the night. I told the front desk that I needed to add a quilt. The front desk first asked the master to check the air conditioner. After looking at it with his eyes, he said he couldn't. There is no quilt because there is no key to the linen room. It seems like a joke! There were only dirty quilts and no quilt covers! ! The air conditioner was turned on all night and the room was cold. I'm speechless. Are Rujia still in Huazhuhui? You're kidding! ?
Original TextTranslated by Google
Response from Property: 尊敬的賓客你好！感謝您的入住和點評，入住期間給您帶來了不好的體驗我們深表歉意，我們會加強對房間設備的檢查與維護，同時也會加大對服務人員的帶教與培訓，全體員工期待您再次光臨，希望看到酒店的改變，祝您生活愉快！
Xiaochamimi
Guestroom (2 beds)
Stayed in Nov 2024
Booked for others
3 review
4.0/5
Very Good
Posted on Dec 23, 2024
The hotel is very close to District 3 of Yiwu International Trade City, about 15 minutes' walk. The room is not very big but quite clean. The breakfast buffet is 20 yuan, the variety is okay, and overall I am satisfied.
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Response from Property: One city, one building, one encounter may be a lifetime memory. It will be a long time. I will wait for you to come back next time in Yiwu. Then you will still be you and I will still be me. It’s like the first time we met, but Xiaoru’s service is even better. Now that you are on the first floor, the smell of books is still there. Let’s have a cup of tea and talk about the happiest thing that happened to you these days.
Guest User
Double Room
Stayed in Apr 2024
Travel with friends
5 review
2.5/5
Posted on May 9, 2024
The location is close to the third district of the International Commodity City, which is a ten-minute walk away. There are shared bicycles nearby, and there are all kinds of barbecue night snack shops around, so it is lively at night, but the soundproofing of the room is poor, and you can clearly hear the noise downstairs at night. The smell of fireworks is obvious. There are still blind spots in the room, and there are stains on the toilet, which I wiped off later. The price-performance ratio is OK
Original TextTranslated by Google
Response from Property: Dear, after reading your comments, we are very sad that we were unable to give you a satisfactory stay experience. This is our biggest regret. We are very sorry for the problem that occurred this time. We would like to apologize to you. We will strengthen training and improve our service. We hope you can give us a chance to correct it and look forward to seeing you again!
Guest User
Double Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 8, 2024
Clean, hygienic and simple, the air conditioner has a clothes hanger, which is great, and 2 bottles of mineral water and breakfast are provided. The breakfast is quite rich. There are noodles, coffee, milk and soy milk.
Original TextTranslated by Google
Response from Property: A happy life cannot be achieved without your support, a bright mood cannot be achieved without your recognition. Thank you for choosing Xiaoru and I wish you a happy life!
Wanjiaxiaodi
Guestroom (2 beds)
Stayed in Feb 2024
Solo travelers
30 review
3.7/5
Posted on Mar 3, 2024
It is very convenient to go to Yiwu Small Commodity Wholesale Market. It takes about 5 minutes to walk to the 3rd area of ​​the business district. There are many restaurants and supermarkets around. It is convenient to eat. However, it is noisy at night because of the night market. It is not suitable for people with light sleep. I did not sleep well for two nights. The service staff is very responsible and the security is relatively good. However, the sanitation of the room itself is not particularly good. As shown in the picture, the wallpaper fell off and there was dust on the night I checked in. However, considering the price, I think it is still OK and acceptable.
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6/7
Response from Property: Thank you for your visit. We apologize for the bad experience you have. We will try our best to improve the shortcomings. If you have any comments or suggestions, please contact the front desk. We will do our best to solve the problem for you. Welcome to visit us next time.
Anonymous User
Double Room
Stayed in Jan 2024
Booked for others
44 review
5.0/5
Outstanding
Posted on Mar 27, 2024
The room is…good…very…big,…clean, and the service is…attentive, friendly and welcoming. Is there anything else you want to say?
Original TextTranslated by Google
Response from Property: A happy life cannot be achieved without your support, a bright mood cannot be achieved without your recognition. Thank you for choosing Xiaoru and I wish you a happy life!
Guest User
Guestroom (2 beds)
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The environment is very friendly and quiet during the Spring Festival. Good hygiene and good service
Original TextTranslated by Google
Response from Property: It is our greatest wish to make you live comfortably. When you are away from home, there will always be various inconveniences. During the journey, a comfortable sleep will make you full of energy the next day. I am very happy that you like Xiaoru so much. If you like it, remember to share it with your friends~~
Anonymous User
Business Double Room
Stayed in Dec 2023
Business travelers
16 review
4.0/5
Very Good
Posted on Jan 18, 2024
The newly renovated hotel is relatively new and clean overall, but the decoration materials are worrying. The wallpaper has been damaged and fallen off in many places, and there is no repair! Because the quilt at home is thick, I am not used to the quilt in the hotel. I asked the front desk to add a quilt or blanket. The front desk told me that there were no extra quilts or blankets. I was speechless and decisively changed hotels the next day!
Original TextTranslated by Google
Response from Property: Thank you for your visit. We apologize for the bad experience you have. We will try our best to improve the shortcomings. If you have any comments or suggestions, please contact the front desk. We will do our best to solve the problem for you. Welcome to visit us next time.
DEYAGOO
Guestroom (2 beds)
Stayed in Nov 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 14, 2023
The room is extremely clean; there are plenty of things to eat around, so you don't have to walk far or worry about food.
Original TextTranslated by Google
Response from Property: It is our greatest wish to make you live comfortably. When you are away from home, there will always be various inconveniences. During the journey, a comfortable sleep will make you full of energy the next day. I am very happy that you like Xiaoru so much. If you like it, remember to share it with your friends~~
Anonymous User
Business Double Room
Stayed in Mar 2024
Solo travelers
6 review
1.2/5
Posted on May 4, 2024
At first, I was arranged to stay on the third floor. After I opened the door, they didn't even clean it. Then I was arranged to the sixth floor. While waiting for the elevator, the cleaning attendant was talking to himself, mumbling and cursing. The room on the sixth floor was better, but it was too noisy. I was woken up at about three or four o'clock. People who were having supper downstairs were yelling and yelling, and they were playing finger-guessing games endlessly. It was not until five o'clock in the morning that the sound of the sanitation worker's broom was heard, and it slowly ended. I slept for a while and got up at seven o'clock to catch the high-speed train. I didn't sleep well at all. Then I took the elevator downstairs, and when I was on the second or third floor, I ran into the cleaning attendant again. She came in and the elevator started running. Suddenly she shouted, which scared me, because she found that the elevator was going down. She wanted to go upstairs. This hotel is really weird 😧... The hotel experience is really bad~
Original TextTranslated by Google
Response from Property: Dear, after reading your comments, we are very sad that we were unable to give you a satisfactory stay experience. This is our biggest regret. We are very sorry for the problem that occurred this time. We would like to apologize to you. We will strengthen training and improve our service. We hope you can give us a chance to correct it and look forward to seeing you again!