Guest User
February 13, 2025
After learning about the Walton brand, I found that I really fell in love with it. The relevant staff I saw when I checked in were all very polite, and they all greeted me with a smile. The breakfast was very rich. There are so many foods in the environment now. It was just that the waiter said that they could not add rice rolls at around 9 o'clock in the afternoon, but so much food also made me full. There were many local snacks. I didn't want to say so much, but there was a small episode when I checked in, so I had to experience it deeply. I booked the room ten days in advance and noted a simple couple room layout, but at around 9 o'clock in the morning when I checked in, an unknown phone call from Beijing said something about the hotel. I just asked who you were. At first I thought it was a call from Ctrip, but later I learned that it was the hotel front desk. After the follow-up communication, the hotel told me that it could not be arranged. The room was not equipped, and I had to book a couple room separately. Actually, I just wanted the hotel to fold a swan, but the hotel didn't even give me a chance. I hung up after a while. I was driving here at the time. I communicated with the hotel manager when I was free to arrange it, but when they came, my other person had already checked in and didn't need it, so I rushed to the hotel and had a physical examination of the room:
Facilities and equipment: The table lamp in the room was shaking seriously, the light strip next to the desk sometimes didn't light up, the bedside switch and lamp brightness adjustment couldn't be used, the two large plugs behind the bedside table were not plugged in and I didn't know what they were used for. It might be the knob switch, the hair dryer socket in the bathroom was ridiculously loose, and the hair dryer had a big red label
Sanitary conditions: There were loose wires and garbage in the wardrobe, the hangers were not standard, and the TV cabinet There is a lot of dust and spider webs. The bar is not shiny. There is lint all over the entrance (the lighting and background of the room are not visible without lighting). The carpet is very dirty. Judging from the online reviews, it is an old problem. The glass of the shower room is very scaled. There is a roll of toilet paper missing in the bathroom. There are two poles. When I asked the manager, he said it was a spare. I don’t know if it is true or not. Then there are red line issues. Firefighting facilities: The fire mask has expired, and the fire flashlight cannot be used. Sanitary conditions: There are coffee marks on the coffee cup, and the water cup is full of lint. The purple water cup in the bathroom is full of lint when the light is turned on. It is obvious that the rag is used indiscriminately. There is no disinfection of cups for each customer. There is a hole in the floor towel, which is obviously visible when folded. I saw a branch store burst one. I guess the next time I come to visit the store, I may also be affected. I hope this red line problem Don't come here, it's really outrageous.
Next, check out: I saw the aunt cleaning the room and greeted me happily, but when I passed by her working car, it was really terrible. I wanted to take a picture but was dragged away. It was a mess. There were two bottles of mineral water bottles, which should be for the toilet, and I didn't know what the other one was. I didn't see anything like the tool box and rag. Maybe I missed it somewhere else, so when I immediately remembered it, I asked the room manager to help me check if there was any problem with the room. After a long time, I only saw the lint of the wardrobe and the dirty carpet. Other invisible things, plus the aunt's cleaning, I felt a little depressed. It felt like a small hotel outside. Although the branch is high and far away, I can't see it. I will go to the main store next time. I think the official website has a rich introduction.
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