Jiangnan Garden Hotel

Jiangnan Garden Hotel Reviews

Jiangnan Garden Hotel

No.132 Changjiang Middle Road, Zhangjiagang, Jiangsu, 215633, ChinaView Hotel Details
Jiangnan Garden Hotel
Jiangnan Garden HotelJiangnan Garden HotelJiangnan Garden Hotel
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Jiangnan Garden Hotel Guest Reviews

4.8/5
Excellent
2076 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2076)
Positive reviews(2060)
Reviews with photos/video(90)
Friendly front desk staff(239)
Classy environment(216)
Delicious breakfast(104)
Convenient parking(53)
Large rooms(27)
Perfect for business trips(18)
Loved the view(15)
Stayed multiple times(12)
Negative reviews(15)
samuel eel
Superior Queen Room
Stayed in Jul 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on Jul 31, 2024
Good experience here with the stay. Have been here numerous time already. They recent years have renovated and had a new block of business suites. Service are very on point and they tried their best to cater to your every needs. Shout-out to the receptionist 小汤 for her good attitude and friendly services. Will surrely come again if I am around the corner.
JOWEE
Deluxe Queen Room
Stayed in May 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on May 3, 2024
Very nice as always
Mengluo2004
Superior Queen Room
Stayed in Jul 2023
Business travelers
48 review
5.0/5
Outstanding
Posted on Sep 20, 2023
设施:ok 卫生:ok 环境:ok
Baoyuhuahuadechuxinggonglve
Discount Twin Room
Stayed in May 2024
Family
16 review
5.0/5
Outstanding
Posted on May 5, 2024
The service was very good. She even adjusted the room for me to see if I could see the river view. Although I didn't see it in the end, I tried my best. She was very friendly to children. I will choose her next time.
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your patient comments. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. All the hotel staff look forward to your stay again. I wish you a happy life and smooth work.
Guest User
Superior Queen Room
Stayed in May 2024
Family
2 review
3.5/5
Posted on May 4, 2024
The room is quite average, the soundproofing is not very good, the service is good, the shower needs to be improved. And the welcome fruit is a bit simple, only two oranges and a cup of yogurt. In addition, it seems that the system is a bit slow to refund, and it has not been credited to either side yet.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Jiangnan Garden Hotel as your first choice hotel in Zhangjiagang. Sorry for giving you a bad experience. We will seriously consider your suggestions and make improvements. At the same time, the hotel is constantly updating facilities and equipment, strengthening training to improve our service quality, and striving to create a comfortable accommodation environment for guests. Thank you for your support of our hotel and look forward to your stay again.
Guest User
Superior Queen Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 6, 2024
I originally upgraded with Ctrip points, but I found that the upgraded room was bigger but older, and the non-upgraded room was newer and more high-tech, which was my favorite style. I checked in safely, and because of my hesitation, I asked Xiaoyu at the front desk to help me change the room. Xiaoyu was very nice and found a way to help me without saying anything. Thank you😋 Since I had already put my luggage in the room, Xiaowang, who helped me move the luggage, was also very nice. I had no complaints at all and took me back and forth all the way. Thank you❤️❤️❤️
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello. Thank you very much for your patient comments. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. All the hotel staff look forward to your stay again. I wish you a happy life and smooth work.
Guest User
Discount Twin Room
Stayed in Apr 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The hotel environment is good and parking is convenient. The most important thing is that the front desk staff Xiaoyue and Xiaomei have very good service attitudes, are very enthusiastic, and are very dedicated. They are impressive. The boss must give them more salary and bonuses because there are too few such employees. To be honest, I want to recruit them to work in my company with a monthly salary of 10,000 yuan. I just want to ask the boss if he will increase it?
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your patient comments. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. All the hotel staff look forward to your stay again. I wish you a happy life and smooth work.
Guest User
Superior Twin Room
Stayed in Apr 2024
Family
13 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The hotel's service facilities are very new and were just renovated last year.
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your patient comments. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. All the hotel staff look forward to your stay again. I wish you a happy life and smooth work.
Guest User
Superior Queen Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 25, 2024
Xiaogao, Xiaotang's service is good, the hotel lobby is grand, and the parking lot is quite large
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your good comments. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. All the hotel staff are looking forward to your stay again. I wish you a happy life and smooth work.
Guest User
Deluxe Queen Room
Stayed in Jan 2024
Business travelers
37 review
5.0/5
Outstanding
Posted on Jan 14, 2024
Probably the best hotel in the port area, with large rooms, good hot water, convenient transportation and good parking
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your good comments. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. All the hotel staff are looking forward to your stay again. I wish you a happy life and smooth work.
Guest User
Executive Double Room
Stayed in Dec 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on Dec 27, 2023
When I first arrived at the hotel, Xiaowen and Xiaoyue received me warmly. Since we had booked a Chinese restaurant, Xiaowen took me to see the restaurant and recommended the menu. He was very thoughtful. The room overlooked the Zhangjiagang port and the sunset. I was satisfied with the stay. The breakfast was also good. There were not many people. I will come again next time if I have the chance.
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your five-star praise. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. All the hotel staff are looking forward to your stay again. I wish you a happy life and smooth work.
Chuanchang
Executive Double Room
Stayed in Dec 2023
Business travelers
14 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Xiaowen at the front desk is very familiar with the business and enthusiastic
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your good comments. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. All the hotel staff are looking forward to your stay again. I wish you a happy life and smooth work.
Guest User
Superior Queen Room
Stayed in May 2024
Business travelers
14 review
3.8/5
Good
Posted on May 11, 2024
The room is average, and the bed and pillows are pretty good. Although not high, it is OK for business management. I just want to complain that the gym is marked as on the fourth floor but there is no gym, which is a bit inappropriate. The main reason for staying here is that the food for business banquets is good.
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your patient comments. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. The hotel gym is indeed on the fourth floor. Although the area is not large, it has basic fitness equipment. It may be that you did not notice it because it is located on the stairs on the fourth floor. All the hotel staff look forward to your stay again. I wish you a happy life and smooth work.
Nagepianyimainage
Superior Twin Room
Stayed in Apr 2024
Business travelers
8 review
2.3/5
Posted on Apr 24, 2024
The front desk clerk has a very bad attitude. He takes the customer's phone number at will and has a very bad attitude in solving problems.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Jiangnan Garden Hotel as your first choice hotel in Zhangjiagang. Sorry for bringing you a bad experience. We will seriously consider your opinions and make improvements. At the same time, the hotel is constantly updating facilities and equipment, strengthening training to improve our service quality, and striving to create a comfortable stay environment for guests. Thank you for your support of our hotel. , looking forward to your stay again
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The hotel lobby is very grand, the newly renovated business building is very clean and tidy, there is a large open-air terrace on the top floor where you can bask in the sun, the breakfast is still in the same place, rich and varied, and the noodles are delicious.
Original TextTranslated by Google
Response from Property: Dear guest, hello. Thank you very much for your patient comments. We are very honored to receive your affirmation, which is the greatest support and recognition for our work. All the hotel staff look forward to your stay again. I wish you a happy life and smooth work.