Vienna Hotel (Zhongshan Xiaolan Daxin) Guest Reviews
4.6/5
Very Good
880 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(880)
Positive reviews(859)
Reviews with photos/video(132)
Delicious breakfast(86)
Classy environment(61)
Friendly front desk staff(53)
Large rooms(38)
Convenient parking(35)
Perfect for business trips(20)
Tasty coffee(14)
Stayed multiple times(10)
Negative reviews(21)
Guest User
Guestroom (Queen bed)
Stayed in Apr 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Apr 21, 2024
Generally clean and quiet place. Free DIY laundry services but hope that dryers can be of commercial grade for faster drying. No frills, same experience of every Vienna hotel
Response from Property: Dear customer: Hello! Thank you for choosing Vienna Hotel Xiaolan Daxin, your satisfaction is our biggest driving force, did not get your 5-star praise Xiao Wei feel lost, you have any problems during your stay can dial 0 to call the front desk, 24 hours for your service, you are welcome to call the front desk at any time to feedback problems, convenient for us to rectify, looking forward to your visit again!
Response from Property: 尊敬的顧客您好! 非常感謝您對我們酒店的支持, 我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的, 同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店! 真誠期待您的再次光臨!
Guest User
Deluxe Double Room
Stayed in Nov 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Nov 18, 2024
I stayed in this hotel when I was visiting friends. I felt very good. The waiters were very patient and careful. Everything I needed was delivered to the room quickly. It was very reliable. The room is very clean, there are no dead spots, and the windows are bright and clean. I will choose this hotel again next time I come.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and appreciation! I'm glad that (Vienna Hotel Xiaolan Daxin Branch) can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. Looking forward to experiencing it again!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 4, 2024
The breakfast is rich, the service is good, and the place is clean. I stayed there for several days and will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am glad that you choose to stay in our hotel. I was stunned when I saw your comments! The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious! Home is a safe haven, a cozy nest, and a warm corner. Home is where there is love. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. Looking forward to your next return home!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Good service, clean and hygienic, rich breakfast, simple room with sofa, stayed for many days, surrounding facilities are complete, very convenient to go out and do things
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Vienna Zhongshan Xiaolan Daxin Hotel will be the warmest and most unique one in your memory! Come back to Xiaolan Daxin Hotel often, and wish you well!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The hotel has a free laundry room, which can also be dried. I stayed there for several days. The room was large and clean. The weather was hot, the air conditioning was super powerful, the breakfast was diverse, and the price/performance ratio was high.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff to work. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you. All hotel staff look forward to your next visit.
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Apr 20, 2024
There are many types of breakfast, and the taste is also very good. There is also free sugar water when checking in. The front desk girl has a good service 👌🏻 I will patronize next time, recommended
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your encouragement and affirmation! What we pursue is to move customers. "When customers have difficulties and need help, the opportunity to move customers comes." The Vienna brand of "family love" has remained unchanged for many years. Because of your recognition and encouragement, we will pass it on to all employees. This is the greatest reward for us, and we will work harder! Looking forward to seeing you again!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The room was very clean, the decoration style was retro, and the overall quality of the service staff was also very high. Whether it was cleaning or checking in, it was very smooth and comfortable. The service attitude was super good! ! They also gave me sugar water when I checked in, which I liked very much! I left something at the hotel when I left. After calling to communicate and verify the situation, they mailed it to me very quickly. Thank you so much!
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff to work. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you. All hotel staff look forward to your next visit.
Shifouhenjingyajiangbuchushuohua
Deluxe Double Room
Stayed in Apr 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The room is clean, the breakfast is rich, the parking is convenient, the room type is wrong, the front desk helped to change the twin bed, there is a sofa, the service is great.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The room is big, the environment is good, the air conditioning is very cool, and there are free fruits when you check in. If there are any problems, the front desk lady will solve them quickly. The service is great
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff to work. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you. All hotel staff look forward to your next visit.
Guest User
Deluxe Double Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 19, 2024
There is free freshly ground coffee and candy when you check in. The book bar in the lobby is nice. You can read books and drink coffee. The service is good. The room is clean and hygienic. A fruit plate is also given when you check in. The air conditioning is very cool. There is laundry service, and you can also help with washing and ironing clothes. The experience is great
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am glad that you choose to stay in our hotel. I was stunned when I saw your comments! The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious! Home is a safe haven, a cozy nest, and a warm corner. Home is where there is love. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. Looking forward to your next return home!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The room is clean and sanitary, the breakfast is rich, the lady at the front desk helped to upgrade the room type, it is a good stay experience, it is very cool when entering the lobby, there is sugar water to drink
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff to work. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you. All hotel staff look forward to your next visit.
Guest User
Deluxe Double Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 19, 2024
The room is large, clean, and the service is great. There is also a free grinding machine when you check in. It is very convenient to eat. There are many restaurants around. I will come again next time to entertain relatives.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and praise! We are glad that (Vienna Hotel Xiaolan Daxin Branch) can bring you a wonderful time during your trip. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like stay experience. We look forward to visiting again!
Guest User
Executive Double Room
Stayed in Apr 2024
Couples
11 review
3.7/5
Posted on Apr 17, 2024
The air conditioner in the room did not cool on the first night, and I could not sleep in the middle of the night. I changed the room after communicating with the hotel. The hotel service is good. The breakfast is also delicious, but the lighting is a bit dim. They also sent a piece of fruit, which is good.
Original TextTranslated by Google
Response from Property: Thank you for staying at Vienna Hotel Xiaolan Daxin Branch and giving us your feedback. We are very sorry that this stay did not meet your expectations. We sincerely hope to get in touch with you to learn more details so that we can make corresponding improvements. You can call the hotel switchboard to give us your valuable suggestions. We hope that our improvements will welcome you to come again!