Starway Hotel (Zhuzhou Tianyuan District Central Hospital Store)

Starway Hotel (Zhuzhou Tianyuan District Central Hospital Store) Reviews

Starway Hotel (Zhuzhou Tianyuan District Central Hospital Store)

136 Huangshan Road, Tianyuan District, Zhuzhou, Hunan, ChinaView Hotel Details
Starway Hotel (Zhuzhou Tianyuan District Central Hospital Store)
Starway Hotel (Zhuzhou Tianyuan District Central Hospital Store)Starway Hotel (Zhuzhou Tianyuan District Central Hospital Store)Starway Hotel (Zhuzhou Tianyuan District Central Hospital Store)
Check available rooms for your travel dates
We Price Match
1 night

Starway Hotel (Zhuzhou Tianyuan District Central Hospital Store) Guest Reviews

4.8/5
Excellent
309 review
Verified reviews
Location4.7
Amenities4.8
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(309)
Positive reviews(302)
Reviews with photos/video(67)
Classy environment(30)
Awesome amenities(29)
Large rooms(26)
Delicious breakfast(23)
Friendly front desk staff(15)
Many amenities(11)
Convenient parking(8)
Would stay again(7)
Negative reviews(7)
Lendanear
Superior Queen Room
Stayed in Jul 2023
Couples
2 review
3.7/5
Posted on Jul 23, 2023
It’s a great hotel that is very new and modem. The rooms are a great size and feature a giant 75 inch tv recessed in the wall. There’s a fridge with coke and sprite and bottled water which is ( usually) topped up each day. The staff appear to nit be able to speak any English whatsoever, which could possibly be a big problem. The included breakfast is supposed to have a western portion but that was non existent, including no cold milk for the small amount of cereal they provided. The cleaning maintenance, especially in the public areas is quite poor, especially the carpeted areas including the lifts. The hotel isn’t complete yet, they are still working of different floors so that’s a reason for the dirt possibly. Smoking is everywhere including the lounge areas in the lobby and the breakfast area, but in this city, seems to be par for the course. (Revolting). The price is quite reasonable, given what you get, although i found out that the Hyatt Regency was only about $50 Australian dollars a night more and vastly superior. To sim up, you get what you pay for, but in this case, apart from the shortcomings mentioned, that’s quite a lot.
Response from Property: Thank you for taking the time to complete our guest satisfaction survey during your stay. Your feedback is very important to us, and we deeply apologize for any inconvenience you may have encountered. Your feedback will be shared with our team for improvement. We strive to provide a comfortable and enjoyable accommodation experience for all guests, and we apologize for not meeting your expectations. We appreciate your feedback and will work hard to resolve the issue you raised. We hope to have the opportunity to welcome you back and provide you with a more comfortable stay experience.
Guest User
Superior Queen Room
Stayed in Aug 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 16, 2023
I think it's pretty good.Is this a light, too?
Response from Property: Greetings from the Hehua Hotel in Zhuzhou. Thank you for taking the time to complete our guest satisfaction survey. I am very pleased to receive this feedback. We look forward to welcoming you back again and hope to see you in the near future.
Guest User
Double Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 4, 2024
The Xingchen Hotel I stayed at during this trip to Zhuzhou, Hunan is really excellent! Good environment, good location, large rooms, complete facilities, warm and generous staff who always consider customers. The restaurant also has rich food. It is not bad to praise it.
Original TextTranslated by Google
Response from Property: A beautiful encounter is like a breeze blowing on my face, and it is a good day to have you accompany me! You are a face like a painting, I would like to leave my arms empty and wait for winter to shine for you, so "come" Distance opens the curtain of longing, and Xiaoxing quietly realizes that Starway Zhuzhou Tianyuan District Central Hospital Hotel is very grateful for your love. You and I promised to come often!
Guest User
Double Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 15, 2024
The front desk staff provided good service, sweet smiles and offered tea to guests. The room environment was very good and the facilities were complete, making people feel at ease. The hotel breakfast was also very good, especially the freshly squeezed soy milk and noodles.
Original TextTranslated by Google
Guest User
Double Room
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 15, 2024
The environment is very high-end, the room is very spacious, the product is very new, the front desk speaks softly, and the room aunt will take the initiative to say hello when she meets. It is a very pleasant stay experience
Original TextTranslated by Google
Response from Property: What suits you is always the most comfortable, and what you choose is always the best. I hope Xiaoxing will be your best choice for travel. See you next time.
Guest User
Double Room
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on May 15, 2024
The front desk service is thoughtful, the hotel is conveniently located, the room is spacious and bright, clean and tidy, I will stay there next time
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Xiaoxing. Your recognition is like a warm current in winter, which warms our hearts. Thank you for your encouragement. We will definitely do better and strive to have you come to our home again next time.
Guest User
Double Room
Stayed in Mar 2024
Other
3 review
5.0/5
Outstanding
Posted on May 1, 2024
I stayed with my mother. The hotel is easy to find, right by the road. The room is reasonably furnished, spacious and bright, clean and sanitary, with relatively complete facilities. The breakfast is very rich. However, if you want to change the TV channel to watch other programs, you need to activate VIP, so the elderly can't watch TV.
Original TextTranslated by Google
6/8
Response from Property: A hotel impresses people with details, a job achieves success with details, quality that can be touched, uniqueness that cannot be replicated, Xiaoxingyuan Road carries your exquisite taste, and we look forward to meeting you again."
Budapeisijizu
Double Room
Stayed in Apr 2024
Business travelers
20 review
5.0/5
Outstanding
Posted on May 14, 2024
The hotel has good service attitude, enthusiastic staff, clean and comfortable
Original TextTranslated by Google
Response from Property: A smile brings joy to your mood; a word of encouragement brings coolness in the summer. Thank you for your company and I look forward to meeting you again. I wish you happiness forever.
Guest User
Family Room
Stayed in Feb 2024
Other
7 review
5.0/5
Outstanding
Posted on Feb 19, 2024
The hotel has a superior location, convenient check-in, clean rooms, elegant lobby corridors, complete room facilities, rich breakfast, and thoughtful service. It was a very pleasant stay. If I come to Zhuzhou again, I will stay here again.
Original TextTranslated by Google
6/9
Response from Property: Go meet the person you want to meet. While the sun is shining, while the breeze is not noisy, while the flowers have not yet bloomed to their fullest, while you are still young, you can still walk a very long way, and you can still express your deep longing, while the world is not so crowded, while the plane has not taken off, while your hands can still embrace each other, while we are still breathing.
Jqqmeiniu
Family Room
Stayed in Nov 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 15, 2023
Very satisfied, very satisfied, I booked the hotel for a business trip. Three girls booked a family room, which is very cost-effective. It is clean, the bed is big, and the decoration style is very modern. The breakfast is very rich. In short, I like it very much. I don't know if I will have the opportunity to come to Zhuzhou for business trip. I will stay here next time.
Original TextTranslated by Google
Response from Property: Time is forever young, we grow old slowly, you will find that it is something to be proud of to have a childlike innocence. Always keep an original heart to look at this noisy world, this life is already beautiful. Thank you for discovering the beauty of flowers, I hope all the beauty can be with you, flowers will always accompany you, looking forward to your next visit.
Guest User
Superior 2-bed Room
Stayed in Dec 2023
Business travelers
78 review
5.0/5
Outstanding
Posted on Dec 8, 2023
Very nice hotel, with complete facilities. . . . . . . . . . . . . . . . . . . .
Original TextTranslated by Google
Response from Property: Huaer's aim is to make guests live as comfortably as at home, and the guests' favorable comments are the highest affirmation of Huaer.
Guest User
Double Room
Stayed in Dec 2023
Other
8 review
5.0/5
Outstanding
Posted on Dec 16, 2023
Clean and sanitary, I always choose lotus. Parking is also convenient.
Original TextTranslated by Google
Response from Property: Dear little master, hello~ Thank you very much for your thoughtful five-star praise! With your encouragement, the flowers will be more motivated! Listen to me saying thank you, because of you, the four seasons are warm~ The temperature has dropped sharply recently, little master, remember to put on more clothes~
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Family
8 review
4.0/5
Very Good
Posted on May 1, 2024
After climbing Wugong Mountain, I drove directly to the hotel. I was unhappy from the moment I checked in. When I got there, I couldn't enter my identity information directly into the machine. I had to take photos of all our ID cards and said that I would enter the information later. I didn't want to waste my time. Although I felt uncomfortable, I also expressed my understanding. The check-in time was too long. I didn't know what the front desk was doing. It took us a group of people to drive down the mountain to the hotel. I was super tired. I told the front desk to hurry up and I was tired, but they were still procrastinating. Later, they directly said that they needed to check some information and they would check it after we checked in. I wanted to check in quickly. My anger value started to rise here. Then I went to the room. I booked two rooms, a family room and a double room, but I was given a double room with a big bed. Ha, I had to communicate and couldn't take a shower directly. I called the front desk in the hotel room, but I couldn't get through. I couldn't get through using the room landline. I don't know if you are furious when you make seven or eight calls and no one answers and something happens. I was anyway. I had no choice but to communicate at the front desk. Half an hour passed from discovery to communication to resolution. I had planned to take a quick shower and massage at the hotel, but I didn't go because of this. I'm really speechless. Someone suggested giving me a membership card as compensation after the problem was solved, but I don't want that.
Original TextTranslated by Google
Response from Property: Dear Star Friends, thank you for choosing StarCity and for your valuable suggestions. We will continue to improve and look forward to your next visit. We will definitely give you a brand new and different experience."
Weiwoduzun11
Deluxe Double Room
Stayed in Oct 2023
Business travelers
8 review
5.0/5
Outstanding
Posted on Oct 21, 2023
As expected, it just opened, the facilities are invincible, TV membership (I watched 5 movies in the afternoon + evening), voice curtains, voice lighting. But the water in the refrigerator smells like durian.
Original TextTranslated by Google
Response from Property: Likes may not be a cage to imprison flowers, but a world where flowers are free. I hope that the existence of flowers can also make you feel relaxed and happy. Your "satisfied" is enough to express your love for flowers. It is also the most beautiful encouragement I have received. Love is true love only when it cannot be expressed. Thank you, my dear, and I wish you all the best.
Anonymous User
Double Room
Stayed in Oct 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 20, 2023
The room is more spacious and well-equipped than hotels of the same price. I especially like the free self-service laundry service, which makes travel more comfortable and convenient.
Original TextTranslated by Google
Response from Property: Hello, my dear! Thank you for your encouragement and recommendation of Huaer! Gold and silver awards are not as good as your praise, and gold and silver cups are not as good as your reputation. We will not let you down! Wish you all the best!