Ibis Budget Sheffield Centre St Marys Gate

Ibis Budget Sheffield Centre St Marys Gate Reviews

Ibis Budget Sheffield Centre St Marys Gate

Velocity Tower, 10A St Mary's Gate, Sheffield, United KingdomView Hotel Details
Ibis Budget Sheffield Centre St Marys Gate
Ibis Budget Sheffield Centre St Marys GateIbis Budget Sheffield Centre St Marys GateIbis Budget Sheffield Centre St Marys Gate
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Ibis Budget Sheffield Centre St Marys Gate Guest Reviews

4.5/5
Great
65 review
Verified reviews
Location4.4
Amenities4.3
Service4.6
Cleanliness4.5
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All reviews(65)
Positive reviews(61)
Reviews with photos/video(16)
Awesome stay(22)
Great location(15)
Great service(11)
Delicious breakfast(5)
Convenient location(5)
Negative reviews(4)
Dratini
Double
Stayed in Aug 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Very friendly and helpful staff. Location quite close to city centre so it's convenient. Nice for solo travelling!
Response from Property: Dear Dratini,Thank you for your kind words! We're glad you found our staff friendly and helpful, and that our location worked well for you. We strive to make solo travelers feel comfortable and welcome. We hope to see you again soon!Kind Regards,Dayana KanchevaGeneral Manager
It’s Me Anto
Double
Stayed in Aug 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Clean room and great breakfast. Good value.
Response from Property: Dear It’s Me Anto,Thank you for your positive feedback! We're delighted to hear that you enjoyed the clean room and the great breakfast. It's wonderful to know that you found our hotel to be good value. We look forward to welcoming you back!Best Regards,Dayana KanchevaGeneral Manager
Guest User
Double
Stayed in Sep 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Sep 4, 2024
Check in and check out were very easy and straightforward. Service was v good, people working at hotel were v nice and helpful. The place overall was clean but the floor was sticky 😕 Overall I'd recommend this hotel for short stays.
Response from Property: Thank you for your feedback! We're glad to hear that you had a smooth check-in and check-out experience and found our team to be helpful and friendly. We appreciate your comments about the cleanliness, and we’ll address the issue with the sticky floor to ensure it doesn't happen again. Your recommendation for short stays means a lot to us. We hope to welcome you back in the future!Kind Regards,Dayana KanchevaGeneral Manager
hu
Triple Room
Stayed in Jul 2024
Family
3 review
4.2/5
Very Good
Posted on Aug 1, 2024
Clean and tidy. However a table is not provided, even though the room has plenty of space. Staff is very warm and welcome.
Response from Property: Thank you for your feedback!We're glad you found the hotel clean and tidy, and that our staff made you feel welcome. We appreciate your comments about the lack of a table in the room. We’ll take this into consideration as we continuously work to improve our facilities.We hope to have the opportunity to welcome you back in the future!
Guest User
Accessible Double
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
I think the downside is the lay out and set up of the plumbing system which drains water after a shower coz it makes the whole bathroom/toilet flood straight into the sleeping room and i could spot some water damages on walls and skirting boards. Overall the stay was good if only the raised issue could be fixed
Response from Property: Thank you for sharing your feedback with us regarding your recent stay. We're pleased to hear that overall, you had a good experience with us.We apologize for any inconvenience caused by the layout and plumbing issues you encountered in your room. Rest assured, our maintenance team will promptly address the drainage problem and assess any water damages to ensure a more comfortable experience for our guests in the future.We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for an improved stay.Kind Regards,Dayana KanchevaGeneral Manager
Guest User
Double
Stayed in Feb 2024
Business travelers
1 review
3.5/5
Posted on Feb 27, 2024
Always stay here when travelling for work. Always spotlessly clean. Food is ok but very cheap, all in all has everything you need for a comfortable stay
Response from Property: Thank you for being a loyal guest and for taking the time to leave us your positive feedback! We're delighted to hear that you consistently enjoy your stays with us and appreciate our cleanliness standards. Your comments about our food offerings being budget-friendly are duly noted. We strive to provide all our guests with a comfortable and convenient experience, and we look forward to welcoming you back on your next trip for work!Kind Regards,Dayana KanchevaGeneral Manager
Guest User
Double
Stayed in Jun 2023
Couples
3 review
4.2/5
Very Good
Posted on Jun 29, 2023
20 mins walk from the train station to the hotel which seems far but your only like 10 mins walk to the centre of most things. It doesn’t look and feel like a 2 star hotel it’s so much better . Would recommend here if you don’t mind the walk.No hairdryer but you can asked for one at the reception. Small table and stool in room .There’s a kettle with tea & coffee . Air con was fab .
Guest User
Double
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 22, 2024
Nice simple room, good location and great staff. They also helped store my bike safely.
Response from Property: Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our rooms to be nice and simple, appreciated our convenient location, and had a positive interaction with our staff.It's wonderful to know that we could assist you in safely storing your bike. Our team is committed to providing excellent service, and your feedback reinforces that we're on the right track. We look forward to welcoming you back to Ibis Budget Sheffield Centre- St Mary's Gate in the future.Best Regards,Dayana KanchevaGeneral Manager
Sale
Double
Stayed in Oct 2023
Solo travelers
13 review
5.0/5
Outstanding
Posted on Nov 12, 2023
Nice place I like it a lot, started to be regular customer Very friendly environment I appreciate how this place respect customer
Response from Property: We very much appreciate your comments regarding your stay at the ibis Budget Sheffield Centre St Marys Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dayana KanchevaGeneral Manager
Graham
Accessible Double
Stayed in Dec 2023
Other
3 review
4.0/5
Very Good
Posted on Dec 16, 2023
It’s modern and clean and minimal, yet maybe that why it felt like a institution
Response from Property: Thank you for taking the time to share your thoughts with us. We appreciate your positive remarks about the modern, clean, and minimal aspects of our hotel. Creating a contemporary and well-maintained environment is important to us.Your insights are essential in our ongoing efforts to enhance the guest experience, and we hope to have the opportunity to welcome you back for an improved stay in the future.Best Regards,Dayana KanchevaGeneral Manager
BIZKIT551
Double
Stayed in Jan 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 12, 2024
Friendly check in. Cleaning when room is unoccupied Wifi spotty at best
Response from Property: Thank you for sharing your feedback with us. We're pleased to hear that you had a friendly check-in experience, and we appreciate your acknowledgment of our efforts in maintaining cleanliness.Regarding the issue with the WiFi, we sincerely apologize for any inconvenience you experienced. We understand the importance of a reliable internet connection, and we will investigate the matter to ensure improvements are made to provide a more consistent and reliable service.Thank you for choosing Ibis Budget Sheffield Centre- St Mary's Gate. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Best Regards,Dayana KanchevaGeneral Manager
Kabar Soe
Triple Room
Stayed in May 2024
Family
1 review
3.5/5
Posted on May 12, 2024
It would be bettervif the shower gel is given.
Response from Property: Thank you for sharing your feedback with us. We appreciate your suggestion regarding the provision of shower gel during your stay at our Ibis Budget Sheffield Centre- St Mary's Gate.Your comments are important to us, and we will take this into consideration as we strive to enhance our amenities and guest experience. Please rest assured that we will work on improving our offerings based on your valuable input.We hope to have the opportunity to welcome you back in the future and provide you with an even more comfortable stay.Warm regards,Dayana KanchevaGeneral Manager
Guest User
Triple Room
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Nov 2, 2023
very good, and there is a nice Chinese boy at the restaurant of the hotel, he is so nice.
Response from Property: We very much appreciate your comments regarding your stay at the ibis Budget Sheffield Centre St Marys Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Dayana KanchevaGeneral Manager
JoJo
Double
Stayed in Feb 2023
Couples
1 review
2.7/5
Posted on Feb 11, 2023
The location is good, the room is not very clean, but it is acceptable, every day before we go out ,we did place the “you can come in" door sign, but no any staff comes to clean the room, I have to ask the staff for clean towels and bathroom tissues every day, not sure it just happen to my room.
Leon02
Double
Stayed in Feb 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Feb 5, 2023
very good and swore stuff and friendly yummy breakfast and amazing view and staff very nice and good and good and good