Although it is almost two weeks by now that I stayed in the Hotel Sankt Gotthard in Zürich, I feel that I should give my feedback to this truly unpleasant stay: A colleague of mine first booked a room from Monday 19th to Tuesday 20th (CHF 350!!!) and later he added a second night the day before, from Sunday to Monday (CHF250). Arriving they give me a room so I would not have to change after day one. No comment that they would charge me 2 x CHF 350. Before my arrival, I asked the reception where I could park my car. As they do not have a hotel parking, they suggested I should use the close by parkings at Globus or City Parking. I chose Globus and was surprised to get a bill over the amount of CHF 188 for 43 hrs parking. Two old and very narrow elevators, one for 2 persons and the other for 4 persons with a bit of luggage. The room was small and narrow, and the bed was covered by 4 huge pillows and a big bedspread, but no place to put all that stuff. I had to put it on the floor. The bathroom was, I would say, about at least 20 years old. Breakfast: a barren room, 2 sleepy and yawning young people behind the buffet, which was partially set up on the bar of the hotel. The space in front of the buffet was so narrow that hardly 2 people could pass by eachother. The only one coffee machine was positioned in the far angle of the buffet. Where only one person could walk to the machine. The second person had to wait 3 meters away and let the first person walk out of this kind of cul-de-sac. No background music in the breakfast room, so that you could hear other hotel guests’ knives and spoons on the plates and on the table. There was still water on the buffet. When I asked for sparkling water I was told that I had to pay extra for this. Arriving in my room after day one: the bed was made, but the coffee cups were not cleaned and the waste on the table was still there. No water refill. I complained and reception sent a room service. When I came back from dinner: The cups were cleaned, the waste was gone. But a cleaning rag lay on my bedside table and the TV remote control was gone. With the help of the receptionist, we found it under the bed. When checking out they could not print out my invoice. They promised they would send it to me immediately as the printer would work again. The day after the bill had not arrived yet. I had to call the reception to get the invoice sent. All in all a very unpleasant experience from the start to the end. I would never recommend this hotel to anyone.
Excellent
56 Reviews