Hotels With Wi-Fi in Scottish Borders, United Kingdom

We booked a last minute stay on Saturday and I have to say that aside from the location, our experience was very poor for a four star hotel. Room - for the money, the room was in need of a refurb! Very tired and beyond basic. I wouldn't have said it was even particularly clean. The shower was barely a shower with the lack of power and the bathroom needed a good scrub. ( I couldn't even use it and went to pool shower instead) Dinner - we got told that they would be busy that evening in both the restaurant and bar: expected on a saturday evening and holiday weekend. We opted for the bar and had to eat early due to the supposed business as it was the only time we could get unless we eat after 8pm. Anyway we turned up and and ended up being only people eating apart from two/three other tables. We then asked for water ( no ice or lemon) and had to wait another 5 minutes to get the attention of the waitress to ask for glasses! I would have thought drinking out a glass was a basic. The food took a while and wasn't great. My partner had the linguine and it was watery with no real taste and I had the steak and ale pie ( couldn't taste any ale and wasn't particularly hot!) I decided to have pudding but again we weren't asked if we wanted dessert when plates collected. We sat around and and waited for nearly 30 minutes before partner went and got someone! In all this time no other people arrived to eat! It took over two hours to eat with all the waiting around! Breakfast - mildly better and hot option was OK and and good if compared to dinner. The porridge was lumpy and bland no matter how much honey you added and i would have expected more fruit and pastries like most hotels we visit have. Check out - didn't even get asked if we had enjoyed our stay!!! Clearly they don't even want to get feedback and given the standards I don't blame them. I would also say that on check in we had to ask times of facilities and receptionist didn't bother to even give us the code for the pool. We did formally complain by email and it won't shock anyone that we are still awaiting any sort of acknowledgement! Overpriced and a basic 2/3 star hotel at best!

The bedside lamp in our bedroom wasn’t working when we arrived and my heart sank as it has been my experience that,no matter what is said by staff, any fault will not be fixed! Happily the Tontine staff came up trumps and around half an hour later it was sorted and working. Excellent! Our bed was extremely comfy, everything was lovely and clean and kept at a very comfortable temperature. We loved the dining room and our breakfast was extremely tasty. All staff met were very friendly and we would happily return in the future!

Our visit was part of a birthday gift for my 87 year old Mum. We arrived on a sunny afternoon and were give the key to our room which was on the floor below reception.......but the lift wasn't functioning and so I had to carry my case as well as my Mum's case down the stairs to the room and there was no offer of assistance. Our room appeared clean and comfortable, however when I looked in the bathroom, I discovered that there wasn't a walk-in shower, and instead the shower was over the bath, something I had specifically requested not to have when I made the booking as I would have been concerned for my elderly Mum's safety. Walking back up to reception, I explained what I had discovered and, very kindly, we were upgraded to another room that had bathroom with a separate shower. This room had amazing views and French doors that opened to where there was a small table and chairs. It was lovely. Our dinner in the evening was OK, nothing great to write home about but perfectly edible, however full compliments to the breakfast chef as we were presented with an absolute feast which we both greatly enjoyed.

A walking holiday turned to a nightmare when my wife was taken acutely ill and ending up in hospital, first in Melrose and later in Edinburgh. I needed a place to stay and happened on the G and A.On relating my tale to Dawn she ordered me to sit down, brought me a cup of tea and biscuits, said of course there was a room and to stay as long as needed. It was such a relief to have matters settled so easily and with such sympathy. I kept them updated on my wife's progress and eventual discharge from hospital.Both she and Graham made a really difficult time that much easier.Both of us will always be so grateful for all they did, way beyond the call of duty and at a time that due to Covid cannot have been easy for themselves

For our two night stay we were allocated a very spacious superior room on the front of the property over looking the town centre. The luxurious contemporary furnishings and decor were much appreciated. A chez long and armchair seating enabled us to relax after local walks. The king sized bed was most comfortable. The bathroom was less luxurious but met all our needs with decent shower over bath. All breakfast items were served at our table rather than buffet style. With plenty of choice we settled on fresh fruit salad with yoghurt and granola followed by an outstanding tradional Scottish cooked breakfast with every item cooked to perfection. Porridge, croisants and egg based dishes were also available.

We had a great weekend meeting up with family to celebrate a birthday. We appreciated that we could bring our dog and she was made very welcome. The hotel has been sensitively upgraded. Rooms were clean spacious and the beds were very comfortable. Our family room had a separate room for the bunk beds which suited our teenage daughter. The swimming pool was excellent. I liked the separate areas for families and swimmers. There were ample changing rooms, lockers and showers. The Sat evening entertainment ( very talented singer and keyboard player) was excellent and memorable. The Hydro manages to combine comfort and a relaxed vibe in a beautiful setting. Understated elegance. The outstanding feature of the Hydro were the hard working and helpful staff

We booked a last minute stay on Saturday and I have to say that aside from the location, our experience was very poor for a four star hotel. Room - for the money, the room was in need of a refurb! Very tired and beyond basic. I wouldn't have said it was even particularly clean. The shower was barely a shower with the lack of power and the bathroom needed a good scrub. ( I couldn't even use it and went to pool shower instead) Dinner - we got told that they would be busy that evening in both the restaurant and bar: expected on a saturday evening and holiday weekend. We opted for the bar and had to eat early due to the supposed business as it was the only time we could get unless we eat after 8pm. Anyway we turned up and and ended up being only people eating apart from two/three other tables. We then asked for water ( no ice or lemon) and had to wait another 5 minutes to get the attention of the waitress to ask for glasses! I would have thought drinking out a glass was a basic. The food took a while and wasn't great. My partner had the linguine and it was watery with no real taste and I had the steak and ale pie ( couldn't taste any ale and wasn't particularly hot!) I decided to have pudding but again we weren't asked if we wanted dessert when plates collected. We sat around and and waited for nearly 30 minutes before partner went and got someone! In all this time no other people arrived to eat! It took over two hours to eat with all the waiting around! Breakfast - mildly better and hot option was OK and and good if compared to dinner. The porridge was lumpy and bland no matter how much honey you added and i would have expected more fruit and pastries like most hotels we visit have. Check out - didn't even get asked if we had enjoyed our stay!!! Clearly they don't even want to get feedback and given the standards I don't blame them. I would also say that on check in we had to ask times of facilities and receptionist didn't bother to even give us the code for the pool. We did formally complain by email and it won't shock anyone that we are still awaiting any sort of acknowledgement! Overpriced and a basic 2/3 star hotel at best!

The bedside lamp in our bedroom wasn’t working when we arrived and my heart sank as it has been my experience that,no matter what is said by staff, any fault will not be fixed! Happily the Tontine staff came up trumps and around half an hour later it was sorted and working. Excellent! Our bed was extremely comfy, everything was lovely and clean and kept at a very comfortable temperature. We loved the dining room and our breakfast was extremely tasty. All staff met were very friendly and we would happily return in the future!

Our visit was part of a birthday gift for my 87 year old Mum. We arrived on a sunny afternoon and were give the key to our room which was on the floor below reception.......but the lift wasn't functioning and so I had to carry my case as well as my Mum's case down the stairs to the room and there was no offer of assistance. Our room appeared clean and comfortable, however when I looked in the bathroom, I discovered that there wasn't a walk-in shower, and instead the shower was over the bath, something I had specifically requested not to have when I made the booking as I would have been concerned for my elderly Mum's safety. Walking back up to reception, I explained what I had discovered and, very kindly, we were upgraded to another room that had bathroom with a separate shower. This room had amazing views and French doors that opened to where there was a small table and chairs. It was lovely. Our dinner in the evening was OK, nothing great to write home about but perfectly edible, however full compliments to the breakfast chef as we were presented with an absolute feast which we both greatly enjoyed.

We had a great weekend meeting up with family to celebrate a birthday. We appreciated that we could bring our dog and she was made very welcome. The hotel has been sensitively upgraded. Rooms were clean spacious and the beds were very comfortable. Our family room had a separate room for the bunk beds which suited our teenage daughter. The swimming pool was excellent. I liked the separate areas for families and swimmers. There were ample changing rooms, lockers and showers. The Sat evening entertainment ( very talented singer and keyboard player) was excellent and memorable. The Hydro manages to combine comfort and a relaxed vibe in a beautiful setting. Understated elegance. The outstanding feature of the Hydro were the hard working and helpful staff

Lovely settings driving up. Receptionist was extremely lovely, Harriet was very bubbly and a great front of house welcome. We stayed one night in Ardean cottage with hot tub. Harriet showed us everything we needed to see and settled us in. Although we had seen pictures of the cottage before we arrived we were a bit disappointed with the cottage. We are a well travelled couple and have always stated that the front entrance of a building can say a lot. This wee cottage could do we a touch of stainer on the wooden entrance of the cottage to keep up with the ambience of the estate as it looks quite grubby. The main problem we had on entry was the overwhelming smell of dampness which stayed with us. The decor would be best suited in keeping in tow with the main house itself as it’s a little dated and not very luxurious compared to the main house rooms/suites. We have stayed in many luxurious places hotels, lodges, castles etc and for the price charged found it to be a bit on the high end for what we received. On the other hand everything we required was available. The hospitality tray had shortbread coffee hot chocolate tea milk and something we haven’t experienced before 4 small miniatures of whisky, a very welcoming touch. The hot tub I have to say was the best we have ever used even compared to Forest Holidays. The morning of breakfast was a great pleasure yet again a mention to Harriet, she was very bubbly attentive an amazing at her job. We would go as far as saying the best service we have ever had, and that’s a very high compliment. The breakfast was beautiful. Next time we may stay in the suites but not the cottage which is a great shame as it’s set in such a beautiful estate

My friend and I stayed at the Park hotel whilst on a 3 day fishing trip, this is the first, and certainly not the last time we will stay there. From entering the hotel we were greeted by Val, who was very helpful, and also very keen to advise us on the town of Peebles. The staff were excellent and areal credit to the hotel, from the bar staff, to the waitresses that served us a fantastic breakfast. We have stayed in a few hotels in Peebles, but will definitely be returning. We didn’t catch any fish this time, and Val was amused when we said next time we go fishing, we will put a fly on the end of the line, which at first she thought we hadn’t. Once again well done. Liam

We booked a last minute stay on Saturday and I have to say that aside from the location, our experience was very poor for a four star hotel. Room - for the money, the room was in need of a refurb! Very tired and beyond basic. I wouldn't have said it was even particularly clean. The shower was barely a shower with the lack of power and the bathroom needed a good scrub. ( I couldn't even use it and went to pool shower instead) Dinner - we got told that they would be busy that evening in both the restaurant and bar: expected on a saturday evening and holiday weekend. We opted for the bar and had to eat early due to the supposed business as it was the only time we could get unless we eat after 8pm. Anyway we turned up and and ended up being only people eating apart from two/three other tables. We then asked for water ( no ice or lemon) and had to wait another 5 minutes to get the attention of the waitress to ask for glasses! I would have thought drinking out a glass was a basic. The food took a while and wasn't great. My partner had the linguine and it was watery with no real taste and I had the steak and ale pie ( couldn't taste any ale and wasn't particularly hot!) I decided to have pudding but again we weren't asked if we wanted dessert when plates collected. We sat around and and waited for nearly 30 minutes before partner went and got someone! In all this time no other people arrived to eat! It took over two hours to eat with all the waiting around! Breakfast - mildly better and hot option was OK and and good if compared to dinner. The porridge was lumpy and bland no matter how much honey you added and i would have expected more fruit and pastries like most hotels we visit have. Check out - didn't even get asked if we had enjoyed our stay!!! Clearly they don't even want to get feedback and given the standards I don't blame them. I would also say that on check in we had to ask times of facilities and receptionist didn't bother to even give us the code for the pool. We did formally complain by email and it won't shock anyone that we are still awaiting any sort of acknowledgement! Overpriced and a basic 2/3 star hotel at best!