Lovely pool area and great location

We chose Hyatt Place for the second time now due to its convenient location of being linked to Paradigm Mall. It’s fairly new so the facilities and interiors are really nice and befitting of the Hyatt branding. We especially loved the pool area which was very clean and well maintained. Staff are lovely and greeted us even when they are just walking past which made us feel very welcome. The only thing they don’t have is room service but additional amenities and snacks are available at reception so you just have to give a call and go there to collect it. Since the hotel is connected to a mall, food options are great so we didn’t mind the lack of room service at all.