Great location, very good rooms, but unfortunately, terrible service.
There were huge lines for both check-in and check-out, and the staff seemed completely clueless. A 2 PM check-in time is already quite inconvenient, and we still had the experience of joining the massive reception queue, only to be told, when it was finally our turn at 1:58 PM, that we couldn't check in yet because the official time was 2 PM, and we'd have to wait at the back of the line. In the end, we only managed to get into our room closer to 3 PM, which was extremely inconvenient for us as we were staying for a wedding at 4 PM.
For check-out, the treatment was quite different, apart from the line still being enormous. We weren't given even a minute's grace period to check out.
A truly disappointing experience for a luxury hotel; we will definitely be looking for a different hotel on our next visit to the city.
Everything went very well. Cleaning is good. Only observation, they offer a coffee machine in the apar**ent, the machine is from the TRES brand and the capsules offered were Nespresso... You can't use it.
The staff's care is good, they are all educated and friendly. The room with a small fan is swept. The bathroom on the day we arrived had hair inside the box. We stayed 2 days and the room was not cleaned up at the hotel. The breakfast is raw, one of the daily we go down, was missing more than half an hour to close the timetable and had almost nothing more, milk, coffee, cheese, juice ... had already finished everything. And when they asked if they were to rest, they said no, because it was over, and there was still enough guest to drink coffee.
It's a nice hotel because the team is amazing and very well trained . Problem is transportation if you have no car or driver , Ubers don't come easy and the shopping mall don't have Taxis .
So, be aware about the transportation.
The breakfast is suffering, too small for the hotel size, and they could have already resolved this, given the hotel age. In addition, only two staff members did not realize the full service of table cleaning, replacement of tools and the items offered in the buffet. We understand that the hotel price is economic, but it is not for that reason an advance authorisation for this type of disorganization.Suggestion: reduce buffet options, but ensure that no shortage of minimum, such as hot coffee and salt bread.
Fui em 26/11/2025, sozinho a trabalho, e tive uma excelente experiência, com muita simpatia e receptividade pelo pessoal da recepção, tive oportunidade de estar em contato com as camareiras e são simpáticas igualmente. A prestação das informações sobre a cidade foram um diferencial para mim que nada conhecia e precisava de orientação.
Recomendo.
Banheiros antigos e que vazam água por todo o chão. Tem carregador para carro elétrico mas cobram 50 reais para o uso. Tem estacionamento próprio mas cobram 20 reais. Pq não oferecer essas comodidades aos hóspedes sem cobranças como quase todo hotel faz?
When you stay at Pousada Ahavanoah in Camanducaia, you'll be in the mountains, within a 5-minute drive of Oschin Park and Selado Peak. This pousada is 1.1 mi (1.8 km) from Plateau Monte Verde and 1.5 mi (2.4 km) from Celeiro Shopping Center.
Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including a fireplace in the lobby.
A complimentary full breakfast is served daily from 8:30 AM to 11:00 AM.
The front desk is staffed during limited hours. Free self parking is available onsite.
Treat yourself to a stay in one of the 11 individually furnished guestrooms, featuring fireplaces and indoor private hot tubs. Your pillowtop bed comes with Egyptian cotton sheets. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and bidets.
Amazing
48 reviews
9.5/10
Price from
US$77
per night
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8.4/10
Very Good
GGuest UserFui em 26/11/2025, sozinho a trabalho, e tive uma excelente experiência, com muita simpatia e receptividade pelo pessoal da recepção, tive oportunidade de estar em contato com as camareiras e são simpáticas igualmente. A prestação das informações sobre a cidade foram um diferencial para mim que nada conhecia e precisava de orientação.
Recomendo.
GGuest UserThe hotel is excellent, very well located, pharmacy, market and restaurants nearby.
The only thing that left was to be in the covers, I didn't need to use, but ...
That's all right.
Very pleasant and educated staff! 🥰
GGuest UserThis time I chose this hotel! Its location is super convenient, eating, drinking and playing around, travel is easy and worry-free. The rooms are warmly furnished and the bedding is soft and comfortable, making people sleep well all night. The facilities are also very complete and the stay is very comfortable. The staff is attentive and thoughtful, the experience is full, and I will come next time!
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