GGuest UserInitially our room was not very nice- damp bed, broken toilet handle, intermittent hot water and generally tired.
However the management did address the issues by moving us to another room. The maids did a lovely job at creating new animals out of the blankets and added flowers on arrival.
Unfortunately the first evening meal was a disaster. One main meal was overcooked and served before starter (which was incorrect) and the 2nd main meal was served incorrectly twice. Finally, the front desk resolved some of the issues but no ‘compensation/ token, for the errors was offered.
The following days were better, the breakfast was good and the staff made an effort to make our stay better.
Although the hotel needs some renovations it was a chill and pleasant stay. Small beach but sunsets were beautiful.
GGuest UserWe loved our bungalow, as it was well-designed, had a functional kitchen, and many useful gadgets like an iron, a hair dryer, or umbrella for sunny weather. The shared area had a lovely vibe and was perfect for recharging mentally with all the greenery, pool sounds, and chirping birds. We could even squeeze some physical activities into our routine, as the place had a dedicated space for yoga with mats, small dumbbells, and resistance bands. We were lucky to have the whole place to ourselves, although the presence of the security guard was comforting. Our host was friendly and helpful, answering our questions on WhatsApp or providing tips on hustle-free navigation in the Tulum jungles.
LLaura!Excellent glamping in the middle of nature, clean, ordered and to enjoy absolute tranquility.
Unfortunately, the works of the train that make it difficult to contact the environment.
The hotel has its own open foods 24hs and there is a lot of fauna ... A family of monkeys, accompanied us for hours in the hotel's room.
The restaurant is very good, we have dinner and breakfast there, all perfect.
CCeleb_prettyyCasa Kaoba is a nice hotel. I stayed here for one night. The location is quite far from everything but it’s very peaceful. The breakfast was good with Mexican and western options. The room and bathroom were spacious. The only thing I had a problem with was the scum on the bathroom shower head. Otherwise, everything else was fine.
JJose LobatoFantastic experience
Kind staff and great amenities
Rooms are particularly great for couples, very romantic setup
I wish the entrance was better located
GGuest UserWhat a fantastic stay at Casa Teka! Wonderful little boutique hotel! Very nice and caring personnel! To wake up and be able to jump in its private Cenote is priceless. An effort from the management team made us feel like we came to visit friends. The location is a walking distance to most popular restaurants and bars. Special thank you for my birthday surprise. Our experience couldn’t be better. Definitely staying again. Highly recommended.
Aleksandra and Natalia
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