Hotel near Makati Central Business District,Makati
Pets allowed (must be requested in advance)
Types of pets allowed: dogs, cats
Fee: EUR14.06 per pet per stay
Amazing
85 reviews
9.5/10
1 night
From €110
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8.7/10
Very Good
黑黑輪輪Upon check-in, I was initially given the wrong room card, but the staff quickly came up to replace it and apologize. There was no trash bag in the room's trash can, and the bedside outlet wasn't working. Aside from these minor issues, everything else was quite good. There's a convenience store downstairs if you get hungry, and a really good mala hotpot restaurant run by a Chinese owner on the second floor of the hotel. The ocean view and night view from the window were also decent. It's also quite close to Okada by foot.
FFatimaMisharyThe room was nice and clean. The staff were very approachable, polite, and friendly, including the security guard. The toiletries were also complete.
However, my biggest issue was the cigarette smell. As soon as we entered the room, we could already smell cigarette smoke. The front desk informed us that some rooms may have a cigarette odor because smoking appears to be allowed in certain rooms. The smell became less noticeable after a while, but whenever we turned off the air conditioner, it would come back.
I also noticed that many Chinese guests were gathered in the waiting area in front of the front desk, where there are couches. They were quite loud while talking sometimes it sounded like they were arguing. 😅
What disappointed me the most was that even the buffet area smelled like cigarette smoke. The food was not particularly impressive, and the cigarette odor made the dining experience even less enjoyable.
I would not recommend this hotel for families with young children or for guests who are sensitive to cigarette smoke. It may be difficult for the hotel to address this issue if a large portion of their clientele are smokers.
It's a pity because the hotel itself is nice, the rooms are clean, and the staff provide excellent service.
GGuest UserThe staff are friendly and the facilities aren't bad. I think it's a good place to stay for this price in this area. It's like a love hotel in Korea. I would stay here again.
AAnonymous UserThe room was nice. There is one thing that im not comfortable it was the 1st door. We can't lock the 1st door though there is another door which is the main door of the room but still i felt uneasy /uncomfortable knowing that there is a possibility that can someone might get a chance to look at you inside just simply viewing in peephole. We also experienced before that one of the staff was already inside in a small space between the 1st door and the second door without our knowledge. The staff told us that it was normal to them to het inside on that small space after you open the first door because they can put any orders /food in tray to the built in shelf there if that so it makes ur customer uncomfortable to be honest if that is your policy. I tried a lot of hotels around manila that has 2 doors but that is the first time we experienced that. In addition.my husband also worked in hotel as a waiter and housekeeping department before but he was also shocked that there is kind of policy implemented in a hotel coz he wasnt aware of it. But again we experienced that not on the date that we booked it happened before but the same hotel so i tried to give my feedback with that. In over all it was so amazing experience with this hotel. Thankyou
GGuest UserExcellent location, near to airport. Staffs are very friendly and helpful. We booked a standard room, but upon arrival, we were upgraded to deluxe room. They were very accommodating, especially with our pet (2 small dogs). I would choose to stay here again for sure!~
GGuest UserI had a great experience staying at this hotel. The room was clean, comfortable, and well-maintained. The staff were friendly, accommodating, and very helpful throughout my stay. The location was also convenient and easy to access. Overall, I really enjoyed my stay and would definitely recommend this hotel to anyone looking for a comfortable and relaxing place to stay. I’ll definitely consider coming back again!
LLJBGWe truly enjoyed our Father's Day stay at your hotel! We were pleasantly surprised with a complimentary room upgrade, which made our stay even more special. The room was very spacious, spotless, and extremely comfortable. The staff were all friendly, accommodating, and professional.
Hopefully, next time we'll be able to borrow a mini refrigerator too. 😊 We will definitely come back and stay again.
Thank you so much for the wonderful experience! ❤️
AAnonymous UserThe staff are accommodating. The jacuzzi is the best. Everything was okay except for the sheets, there were stains but would certainly visit again.
AAnonymous UserThe room was clean .but during this time i just noticed that the ac wasnt cool as i expected . I already set it to the fullest temperature but still its not giving the coldness that i want. I think the ac wasnt working properly in my tiredness that night i didnt not complain to the staff coz in my thinking they will transfer me in other room so i need to packed and unpacked my things which i cant coz im too sleepy so i decided not to tell this and i thought that maybe after how many hours staying in the room it will get cold but its not its just like using a fan a lil bit .
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